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Crowne Plaza Resort Guam, an IHG Hotel

3 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(280 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Crowne Plaza Resort Guam is a great option for families, especially those with younger children. The hotel boasts a recently remodelled, clean property and a fantastic pool area, with a dedicated children's pool that is a real hit with kids. While some construction may be ongoing, the overall experience is positive, with many guests praising the cleanliness and the friendly staff. The hotel offers spacious rooms suitable for families, though beach access might require a bit more effort.

Guest highlights

The recently remodelled clean rooms and facilities
The fantastic kids' pool, perfect for children of all ages
Friendly and helpful staff
Spacious rooms suitable for families

About the hotel

At Crowne Plaza Resort Guam, spend the day on the beach where you can enjoy snorkeling. Then return for a meal at one of the hotel's 2 restaurants.

Nearby attractions

Crowne Plaza Resort Guam is located in Tumon, a neighborhood in Tamuning, and is in the entertainment district and on the beach. Magic Rocks Theatre and Lina'La Beach and Culture Park are cultural highlights, and travelers looking to shop may want to visit Tumon Sands Plaza and T Galleria by DFS. Tarza Magical Adventure Zone and Water Park and Fish Eye Marine Park are also worth visiting. Parasailing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and cave exploring nearby. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

2 outdoor pools
Children's pool
Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 bars/lounges and 1 poolside bar
2 restaurants and 2 coffee shops
Buffet breakfast available for a fee daily 7:00 am–10:30 am: usd 35 for adults and usd 18 for children
Room service available

Spa

Manicures and pedicures

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

2 outdoor pools
Children's pool
Fitness center
Motorized watercraft
Scuba diving
Snorkeling
Yoga classes

Outdoor

Bbq grill(s)
Beach loungers
Beachfront location
Garden
Picnic area
Terrace

Conveniences

Atm/banking services
Elevator
Front-desk safe
Grocery/convenience store

More

Beach towels
Couples dining
Designated smoking areas (fines apply)
Renovated entire property - november 2022
Romance packages available

Nearest Airport

Airplane
Antonio B. Won Pat International Airport
2 km from this hotel
map

Reviews that mention...

Family Reviews

for Crowne Plaza Resort Guam, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

29%

4 star reviews

43%

3 star reviews

29%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Crowne Plaza Resort Guam, an IHG Hotel

Latest reviews (7)

K

KANG

13 Jun 2024 - 16 Jun 2024
reviewed on hcom

5 out of 5 stars

The place was recently re-modeled so that it was really clean. The pool was great and safety guard was on duty. Also, there were no bugs at all in a room and the services provided by staffs and bar were good. I recommend this hotel not only for the people traveling with friends or couples but also for the families with child.
S

Stephanie

15 Jun 2024 - 16 Jun 2024
reviewed on expedia

5 out of 5 stars

I appreciated the cleanliness of the hotel, room, and pool area. The kid’s pool was a great amenity for my family. We will come back again.
J

James

17 May 2024 - 18 May 2024
reviewed on expedia

4 out of 5 stars

Still construction ongoing, kiddy pool not open. However, our room had extra robes and pillows. There was a pretty set up on our bed with towels and a spray to sleep!
E

Eugene

11 May 2024 - 15 May 2024
reviewed on hcom

3 out of 5 stars

The kids pool was closed, and I chose this hotel because of that. The direct beach access is not available. This hotel is not worth the price! This hotel would not allow me to cancel my reservation even with 3 weeks notice!!! I will choose a different hotel next time!
V

Valene

30 Dec 2023 - 2 Jan 2024
reviewed on orbitz

3 out of 5 stars

Hotel seems unable to accommodate and keep up with demand whether it’s getting your room ready on time (3hrs late), providing adequate space for guests at pool, keeping up with food/drink orders by the pool, and buffet is overpriced for how hit and miss it is. As far a service goes, front desk, food & bev, and room service workers were all extremely nice & friendly. Lifeguards were ok. The property itself looks a lot better, but still needs a lot of work. Beach access was inconvenient, towel access by pool is inconvenient as you have to walk from one side of hotel to the other to get a towel if you’re in the kid pool area. Even though there was a towel drop off/pick up station I was told by lifeguard that they don’t pass out towels there, even though I picked one up from there the day before. Hotel is just inconsistent all around. Seems like a work in progress so I may try it out again.
K

Kristina

13 Apr 2023 - 14 Apr 2023
reviewed on hcom

4 out of 5 stars

Kids loved the new kids pool and it was friendly for parents with little and bigger kids. They need to add more shade around the pool for parents and kids to rest. Rooms were good size for family of four and well set up. The Terrace Resturant had good food but price. We like the ambiance of the hotel.
T

TATSUYA

26 Dec 2019 - 28 Dec 2019
reviewed on hcom

4 out of 5 stars

It was great time with my family.
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