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Four Points By Sheraton Gatineau-Ottawa

3 1/2 star hotel
Kids stay free
8.6/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (7)

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

Located on a river, Four Points By Sheraton Gatineau-Ottawa is in Hull, a neighborhood in Gatineau. Canadian Museum of History and National Gallery of Canada are cultural highlights, and travelers looking to shop may want to visit Byward Market Square and Les Promenades Gatineau. Looking to enjoy an event or a game while in town? See what's going on at Canadian Tire Centre. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and snowmobiling. Guests love the hotel's location for the sightseeing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee 7:00 am–10:00 am on weekdays and 7:00 am–10:30 am on weekends: cad 14-19 per person

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Hiking/biking trails
Indoor pool

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Ottawa Macdonald-Cartier International Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for Four Points By Sheraton Gatineau-Ottawa
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

7 reviews

Review data

5 star reviews

43%

4 star reviews

14%

3 star reviews

14%

2 star reviews

0%

1 star reviews

29%

We have selected a sample of reviews which reflect what families have said about Four Points By Sheraton Gatineau-Ottawa

Latest reviews (7)

G

Gilles

7 Oct 2023 - 9 Oct 2023
reviewed on expedia

5 out of 5 stars

Great place to stay for a couple of nights with the family. Easy walk into Ottawa across the Alexandria bridge and right by the must-visit Museum of Canadian History. Room was nice and the restaurant bar looked nice although we only went for breakfast, which had an excellent selection, including fresh waffles.
N

Numa

7 Oct 2023 - 8 Oct 2023
reviewed on expedia

1 out of 5 stars

The heating system was excessively noisy in the room and kept waking me up every time it would start during the night. My wife and I usually love to come to this hotel when we visit our family in Gatineau, but we are seriously considering other options.
B

Brian

26 Jul 2023 - 27 Jul 2023
reviewed on expedia

5 out of 5 stars

Comfortable and leisurely family atmosphere, with the use of the swimming pool. It was awesome.
J

Jingya

8 Apr 2023 - 9 Apr 2023
reviewed on expedia

4 out of 5 stars

Close to the canada museum, very convinient for family
M

Marc

23 Jul 2022 - 24 Jul 2022
reviewed on hcom

5 out of 5 stars

Amazing bed...slept like baby... air vent a little noisy but not a problem... convenient info on the television
K

Karonienhawe

16 Jul 2022 - 17 Jul 2022
reviewed on orbitz

1 out of 5 stars

I had booked two beds in my room and when I got there they did not have any more rooms left with two beds. They assured me that they would set up a pull out couch for me and my family when I returned and they did not do that. Our room smelled like smoke and the carpet was filthy. The pool area was dangerous there was a exposed wire from the pool to outside of the pool and the only thing that was holding it was a piece of tape. I will not be staying here again and I will be leaving a review on Google and yelp and be making a complaint to the head office.
P

Philip

5 May 2022 - 6 May 2022
reviewed on orbitz

3 out of 5 stars

Staff were very friendly and helpful. Indoor parking lot is tight and an accident waiting to happen. I’d park outdoors next time. Double beds and the room were small for my liking. Pool is only open on weekends?! Very disappointing for my kids who were there for a competition and wanted to swim with their friends. Would choose elsewhere next time based on that.
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