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reStays Ottawa

4 star hotel
9.6/10 Exceptional
(1267 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

ReStays Ottawa is a fantastic option for families seeking spacious and modern accommodation. The hotel offers large rooms or suites with fully equipped kitchenettes, perfect for preparing meals. Families will appreciate the convenient location, excellent amenities such as a well-equipped gym, and the welcoming and accommodating staff. The hotel's comfortable setting and thoughtful design provide a relaxing and enjoyable experience for all.

Guest highlights

The spacious and modern rooms/suites, complete with well-stocked kitchenettes.
The excellent location of the hotel.
The friendly, accommodating, and helpful staff.
The well-equipped gym.

About the hotel

A restaurant, a fitness center, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.

Nearby attractions

ReStays Ottawa is located in Downtown Ottawa, a neighborhood in Ottawa, and is in the entertainment district and near the boardwalk. National Arts Centre and Canadian Museum of History are cultural highlights, while Rideau Canal is a notable landmark. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Full-sized refrigerator
Kitchen
Laundry facilities
Microwave
Separate dining area
Soundproofed rooms
Washer/dryer

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Continental breakfast available for a fee daily 7:00 am–10:00 am: cad 10-30 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible path to elevator

Things to do

Billiards/pool table
Fitness center
Private picnics
Sauna
Shopping mall

Outdoor

Terrace

Conveniences

Elevator
Front-desk safe
Lockers available
Vending machine
Water dispenser

More

Romance packages available
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Ottawa Macdonald-Cartier International Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for reStays Ottawa
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

12 reviews

Review data

5 star reviews

92%

4 star reviews

0%

3 star reviews

8%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about reStays Ottawa

Showing 1 - 10 of 12 reviews

Latest reviews (12)

R

Ryan

31 Jul 2024 - 1 Aug 2024
reviewed on hcom

5 out of 5 stars

Amazing stay for families. Location is excellent. Rooms are large and modern, kitchenette was great and well stocked with kitchen essentials. Staff was very accommodating and went above and beyond to help us.
S

Samuel

28 Jul 2024 - 30 Jul 2024
reviewed on hcom

5 out of 5 stars

Stayed in the Junior suite for two nights and the room was absolutely fantastic. I loved having the TV in front of the bed which is why I specifically chose this room and was also able to connect my nintendo switch to the TV. I loved that it was a smart tv which was perfect to stream movies/shows/videos from basically any platform. I'll just say tho I don't think your accounts get signed out after your stay so make sure to sign out from the various streaming platforms before leaving. There was an account still logged in on both Prime video and on Paramount+ when I opened the apps. I did make sure to sign them out and used my own accounts and signed out of everything before leaving. The only real negative I think this might only apply to the junior suite tho since the bed is not in a seperate room but there's a giant window next to the bed and seating area with WHITE blinds. I woke up at 6am blinded by how bright it was in the room even with the blinds down. This was really the ONLY real negative I found about the room. The paid parking was great, fridge and other appliances came in handy aswell.
G

Gurdeepak

28 Jun 2024 - 1 Jul 2024
reviewed on expedia

3 out of 5 stars

Aside from the free bottle that they provide you they force you to pay for parking yet make the ability to leave the parking garage impossible as the key card only works half the time. We checked out and only to find that the key card did not work anymore, blocking traffic and had to call the parking garage person. We requested a crib also for the room only to get a play pen and NOT a crib which was dirty and we had to wipe it down clean. Half of the doors outside are locked and force you to come in & out only through the front. We had to force the front desk to give us adjacent rooms as we had 2 families and they were in separate buildings. And to top it off, we stayed there 3 nights and needed the room cleaned and fresh towels, but were told again by the front desk that they only do room cleaning if you stay 1 week…? For the price I would rather stay at another hotel like the Fairmont.
M

Mark

30 Jun 2024 - 3 Jul 2024
reviewed on hcom

5 out of 5 stars

The apartment was perfect for our stay. Great location, clean, comfortable and reasonably quiet. The staff were very friendly and helpful. Will recommend it to family and friends and would definitely stay there again.
A

Angelie

11 May 2024 - 12 May 2024
reviewed on expedia

5 out of 5 stars

We’ve been to 4 different hotels throughout our 7days trip to Montreal, Quebec & Ottawa but i have to say that ReStays Hotel is the BEST OF ALL!!! Even better than those known 5 stars hotel in Quebec! My family & I were very happy that we did the right choice of hotel in Ottawa! Everything is perfect! The hotel room is excellent! everything we needed was there.. very clean, high quality materials/hotel items, FREE & EASY PARKING! I also want to give my commendation to Nabil & Mark for being so courteous, kind & considerate with all our request! they made us feel home! 10/10!
C

Caroline

27 Apr 2024 - 3 May 2024
reviewed on expedia

5 out of 5 stars

It was a really good experience. We plan to come back with the kids!
N

Nick

22 Feb 2023 - 23 Feb 2023
reviewed on orbitz

5 out of 5 stars

Staff were very welcoming and informative. Loved the unit that we stayed in as it was very clean and presentable. Would recommend to friends and family visiting Ottawa.
J

John

Invalid Date - 6 Jan 2023
reviewed on orbitz

5 out of 5 stars

A unique hotel stay, suites are outstanding and the kitchenette was beautifully equipped. Much better than your standard hotel suite, ideal for extended stays. The gym is huge and well equipped, we didn’t make it to the lounge but the billiards room was fantastic to relax and enjoy with friends and family. Underground parking is ideally located below. Will definitely be back next time we are in Ottawa!1
M

Matthew

27 Aug 2022 - 1 Sept 2022
reviewed on orbitz

5 out of 5 stars

Great for families and very professional operation. Location is solid and room/facilities did not disappoint. Highly recommended!!!
D

Dan

7 Aug 2022 - 10 Aug 2022
reviewed on hcom

5 out of 5 stars

This is the first time I have stayed with reStay. I travel frequently both business and personal. I am 110% happy I tried it. The room is huge and comfortable. It is actually a full condo and not just a room. This isn't just for business travellers, this is an ideal set up for families too and it has a full kitchen and in-suite laundry. Its clean, check-in is easy, parking is convenient. I will definitely use reStay again. I am very glad I took a chance on a name I didn't know and tried this.
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