Doubletree by Hilton Gatineau-Ottawa

About the hotel

This smoke-free hotel features a full-service spa, a golf course, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.

Nearby attractions

Doubletree by Hilton Gatineau-Ottawa is located in Aylmer, a neighborhood in Gatineau, and is in the suburbs. Canadian Museum of History and Canadian War Museum are cultural highlights, and some of the area's landmarks include Maison du velo and Peace Tower. Dominion Arboretum and Elgin Street are also worth visiting. Discover the area's water adventures with kayaking and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

Popular amenities

Family friendly

Free cribs/infant beds

Grocery/convenience store

Laundry facilities

Refrigerator

Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

Coffee/tea in common area(s)

Room service available

To-go breakfast available for a fee daily 7 am–10:30 am: cad 10 per person

Spa

Body treatments

Facials

Manicures and pedicures

Massage - swedish

Massage - thai

Massage - deep-tissue

Massage - hot stone

Massage - prenatal

Massage - sports

Spa open daily

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Golf lessons

Hair salon

Laundry facilities

Luggage storage

Multilingual staff

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

18 holes of golf

24-hour fitness center

Full-service spa

Golf driving range

Outdoor

Terrace

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

Grocery/convenience store

More

Fireplace in lobby

Smoke-free property

Show less...

Nearest Airport

Ottawa Macdonald-Cartier International Airport

13 km from this hotel

Reviews that mention...

All reviews (14)clean (6)pool (11)staff (7)accesibility (1)parking (1)

Family Reviews

for Doubletree by Hilton Gatineau-Ottawa

3 out of 5 stars

14 reviews

Review data

5 star reviews

21%

4 star reviews

14%

3 star reviews

21%

2 star reviews

43%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Doubletree by Hilton Gatineau-Ottawa

Showing 1 - 10 of 14 reviews

Latest reviews (14)

J

Jeffrey

9 Jul 2024 - 10 Jul 2024

reviewed on expedia

4 out of 5 stars

The hotel service and check-in was great, and additional requestes were quickly handled. The room was large and clean with a great setup. The hotel experience was as expected, except that the pools were part of the attached Spa (which looked great, but was an added cost). It could be clearer that there is no pool access without paying more to use the Spa, and that kids are not allowed (18 only). Otherwise, it was a very nice hotel.

A

Ahmad Abdul

30 Jun 2024 - 2 Jul 2024

reviewed on expedia

4 out of 5 stars

Great service, clean, luxurious lobby. The rooms were spacious and clean. The staff was very respectful and friendly. One downside would be the pools are only included with the spa which is not available for kids.

S

Svetlana

29 Jun 2024 - 30 Jun 2024

reviewed on expedia

3 out of 5 stars

Main picture on Expedia for this hotel was a pool however no pool in the hotel. It’s false perception of hotel. They do have a spa for adults only. We are traveling with kids. Disappointed because of no pool.

S

Sinee S.

29 Mar 2024 - 31 Mar 2024

reviewed on expedia

3 out of 5 stars

We had repeated the same thing to different receptionist about our stay at this hotel until the last day. It looked to us that one receptionist didn't pass on booking detail to others well enough. There is no indoor pool, spa is not for kids who are younger than 18. Two restos, good gym, clean hotel but old and renovation is done for one elevator.

R

ROHIT

15 Mar 2024 - 17 Mar 2024

reviewed on expedia

2 out of 5 stars

It was dirty with no amenities House keeping didn’t replenish the stuff and have to ask for Expedia pics are deceptive, spa access is not free very expensive, as much as cost of room for family if 4 Though service Of the front desk was very good Expedia pics are fraudulent , I feel cheated by Expedia They lure you to go to hotel showing pics of pool and spa , but nothing is free it cost 240 plus taxes for family of 4 for spa access for day Expedia should refund my money

M

Marika

15 Mar 2024 - 16 Mar 2024

reviewed on expedia

2 out of 5 stars

I did not really enjoy my stay there at al. I went there with my son who is 7. First of all, aside from the spa there is nothing to do and children are not allowed. Secondly, the restaurants on site do not have a children's menu. Thirdly, there was a room party on the floor where we were and I had to call the front desk on several occasions because of the noise. To top it off, the salon was fully booked so I couldn't even get my nails done. On a positive note, we ate at the bistro and the food was quite nice. The service was great. The waiter had a good sense of humour and was very nice.

C

Christopher

Invalid Date - Invalid Date

reviewed on expedia

2 out of 5 stars

My family and I stayed here and were looking forward to using the pool and hot tub, but were surprised at check in when told there would be an additional fee of $35 for use of the pool/hot tub, as it is owned by a separate spa business. For $225 a night, my thoughts were it should have been included. The room was recentley renovated, but was easily notable that it was a quick job, the mirror was worn and used in the bathroom room, mold of dirty grout lines in the shower, and dips in the floating floor, and for some strange reason , no boot tray which resulted in contanct wet floors at the entrance. Not worth the money, unfortunate as this used to be a very nice place to stay.

K

Kyle

5 Oct 2022 - 6 Oct 2022

reviewed on orbitz

5 out of 5 stars

Large room. Clean. Very wonderful staff and services. One of the only places to offer 2 queen beds in the same room, while with a door in between. Perfect for 2 couples or family, if you dont mind sharing 1 bathroom.

J

Jesse

9 Oct 2022 - 12 Oct 2022

reviewed on orbitz

2 out of 5 stars

Only benefit was that it was close to family. Otherwise I wouldn’t say there’s anything special about the hotel. Restaurant staff was nice, breakfast was a waste.

M

Mike

26 Sept 2022 - 28 Sept 2022

reviewed on orbitz

5 out of 5 stars

I would return and recommend this hotel to friends and family.