Novotel Toronto Centre

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Weekly housekeeping is available.

Nearby attractions

Novotel Toronto Centre is located in Downtown Toronto, a neighborhood in Toronto, and is near a metro station and near the beach. Hockey Hall of Fame and Royal Ontario Museum are cultural highlights, and some of the area's notable landmarks include CN Tower and Casa Loma. Looking to enjoy an event or a game? See what's going on at Scotiabank Arena or Rogers Centre. Spend some time exploring the area's activities, including golfing. Guests love the hotel's convenience to public transportation: King St East at Yonge St East Side Stop is 6 minutes by foot and King St East at Church St West Side Stop is 6 minutes.

Popular amenities

Family friendly

Indoor pool

Laundry facilities

Snack bar/deli

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 6 am–10 am: cad 23.0 per person

Coffee/tea in common area(s)

Guest services

24-hour front desk

Concierge services

Dry cleaning service

Housekeeping (weekly)

Laundry facilities

Luggage storage

Multilingual staff

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

Fitness center

Indoor pool

Sauna

Spa tub

Outdoor

Terrace

Conveniences

Atm/banking services

Elevator

Free newspapers in lobby

Front-desk safe

More

Comprehensive food waste policy

Comprehensive recycling policy

Smoke-free property

Tv in lobby

Show less...

Nearest Airports

Toronto Pearson International Airport

20 km from this hotel

Buffalo Niagara International Airport

94 km from this hotel

Reviews that mention...

All reviews (21)sleeping arrangements (1)staff (11)pool (5)location (5)clean (6)dining (1)

Family Reviews

for Novotel Toronto Centre

4.5 out of 5 stars

21 reviews

Review data

5 star reviews

71%

4 star reviews

19%

3 star reviews

5%

2 star reviews

5%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Novotel Toronto Centre

Showing 1 - 10 of 21 reviews

Latest reviews (21)

R

Robert

27 Jul 2024 - 30 Jul 2024

reviewed on hcom

3 out of 5 stars

Having booked a room with two queen beds for my family (wife and two children), we arrived to be told we had been selected for a special upgrade to a superior king suite. This translated into a room with a king size bed and a sofa bed - the most uncomfortable thing I've ever slept on. When I returned to reception that evening to say I didn't want the upgrade and instead, the room configuration I'd booked, they informed me that they didn't have any double queen rooms available. Disorganised and dishonest. I had to push quite hard for any type of compensation, and eventually was given a meal in the restaurant. I won't be rushing back.

A

Alison Jane

25 May 2024 - 1 Jun 2024

reviewed on expedia

5 out of 5 stars

We loved this hotel! The staff were so friendly and the facilities (pool and gym) were great. Breakfast was amazing - well worth the cost. It is in walking distance of union station, CN tower and plenty of nice places to eat. Our room was quiet and comfortable. Would highly recommend for families.

P

Phil

18 May 2024 - 20 May 2024

reviewed on expedia

5 out of 5 stars

We were there two nights visiting family. Perfect location!

C

CHLOE

30 Mar 2024 - 10 Apr 2024

reviewed on expedia

5 out of 5 stars

Stayed for 11 nights (2 adults, 2 kids) Great size room which was very clean on arrival, had fridge, kettle, safe. Nice 5 min walk from main train station. Staff very helpful and went out their way to get kids hot chocolate! Would book again if we return to Toronto.

A

Allison

30 Mar 2024 - 31 Mar 2024

reviewed on expedia

4 out of 5 stars

Nice location for coming to town to see a concert at Scotiabank Arena. Hotel staff were very polite and friendly. Hotel was in a loud-ish location. We could hear music outside until 2am. People in nearby rooms and with children and people in hallway were very loud, but that can happen anywhere. Would be nice if parents kept their kids quiet in hallways and hotel rooms before 9am.

A

Anita

12 Mar 2024 - 13 Mar 2024

reviewed on expedia

5 out of 5 stars

Friendly, accommodating, professional , family friendly. Great location,

D

Dani

27 Jan 2024 - 28 Jan 2024

reviewed on expedia

5 out of 5 stars

My family lived next door for over a decade before we moved out of Toronto. We returned to our old neighbourhood to celebrate my daughter’s birthday and were impressed by the renovations done at the Novotel. Staff were friendly. Check in was easy and efficient. The rooms are nice.

V

Vinod

4 Jan 2024 - 11 Jan 2024

reviewed on expedia

5 out of 5 stars

Our room was in good condition and we really enjoyed our brief stay. We had booked for 7 nights but had to leave after two due to a family member passing away back home in Australia. The hotel kindly agreed to charge us for two nights only. They were really supportive and considerate. We both really enjoyed our brief stay amd would definitely stay again.

S

SUSSET

26 Dec 2023 - 30 Dec 2023

reviewed on expedia

5 out of 5 stars

This hotel was super clean and the whole staffing was amazing. The kids even loved how nice everyone was and the free cookies they got. The food and drinks were very good. I’ll stay in this hotel once again.

A

Adam

4 Dec 2023 - 8 Dec 2023

reviewed on expedia

5 out of 5 stars

Great value for money. Really nice hotel in a good spot close to plenty of eateries. Easy walk to Union Station. The kids loved the indoor pool.