Holiday Inn Express Toronto - Downtown, an IHG Hotel

Great for the family trip. Walkable for a park, St Lawrence market, water front. Breakfast time was busy!!! But overall very clean and nice.

The room,breakfast and staff fully deserve 5 star rating,however, their ad mentions if you require parking to ask at front desk. That’s it. No mention that it’s an extra $35 or a clearance of only 6.1. So obviously you can’t park your truck there. They did allow us to park in the alley beside the motel (for $35 of course) which felt a lil unsafe with the amount of homeless ppl around but the was security cameras and we could see our truck from our window on the 7th floor. Even getting onto their check in area with a truck was difficult due to the construction going on. Other negative thing would be that the laundry room was only open till 10 and due to traffic we arrived with only enough time for me to wash n dry one load and the the washer malfunctioned yet. I got instant service to get the problem fixed but I had to buy more tokens for the washing machine which was also an inconvenience versus just coin operated washers. Very expensive for a holiday inn but it’s downtown toronto.They gave us a courtesy call shortly after check in to see how everything was when we got into room.Very very friendly staff all around. Great breakfast with biggest selection I’ve seen at holiday inn. Dave in the breakfast area was especially friendly and chatty, engaging our children in conversation after he saw their fascination with the robot cleaners. Great bed n mattress. Great courtyard view Keurig with decaf or regular options in room. Enough towels for everyone in the washroom.

The hotel is clean and staff was kind and helpful. Breakfast was a typical buffet. Hot and decent food. It does end at 9:30 which seemed a bit early. The first few days our floor smelled very musty with cleaning supplies after it just rained. A/C was hard to control temperature. Parking spots where tight but convenient. Walking distant to several sight seeing location and the park across the street was great for my kids to have a little play time. Would stay again

This was my second stay here. 4 years ago I was here with my kids and chose it again, and was not disappointed. The property is clean and quiet, though the construction on the surrounding streets meant there was a lot of honking outside, but if you keep your windows closed you barely hear it. The beds are clean and comfortable, the rooms well appointed. I like that they've changed to refillable bottles of soap, wash, shampoo, lotion, etc... The inroom coffee is even good. The free breakfast and coffee is great - plenty of options. Try the cinnamon rolls - they're awesome! Staff is friendly and polite. It was even easy to get Uber eats to deliver, or to catch Ubers. Very walkable to other nearby locations for food and shopping. Wifi was great. Hotel seemed to be busy but I rarely heard a peep from other guests. Negative: Location is right on the edge of where the neighborhood becomes not so nice, so there are homeless people around and just a block northeast isn't a great place to go exploring. But I didn't feel unsafe. There was a short maybe in some of the lights on the bathroom mirror where they turned off after a second, but it didn't matter to me. We also didn't have shower gel in the refillable bottle but since we had our own I didn't ask for it to be filled. I did see the cleaning staff every morning and she asked if we needed anything, so not her fault at all - we declined service for the days we were there since we barely needed it.

It was a pleasant stay. My family and I enjoyed staying here.

The place was slightly above average and meet all my expectation, however there was an issues. Check in was great, however the second night the card key did not work. I returned to the desk and was informed I was in room 305, I checked into 205. I had to force him to open 205 which he had to take the card key from the family that was about to check in. For this inconvenience I demand my stay there to be FREE and my money returned.

Good place to stay in downtown Toronto, close to CN Tower, St. Lawrence Market, Hockey Hall of Fame and Aquarium which are great to visit with family.

We traveled as a family and this hotel exceeds our expectations.Very Convenient location to everything! Allane and Mangesh are great help. I would definitely recommend this hotel.

It was a pleasant stay! Easy check in and a wonderful selection for breakfast :) My family and I enjoyed their cinnamon rolls for breakfast