Hampton Inn & Suites Ottawa West

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and gift shops/newsstands are onsite.

Nearby attractions

Hampton Inn & Suites Ottawa West is located in Nepean, a neighborhood in Ottawa. Chapman Mills Marketplace and Bayshore Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rideau Canal and Andrew Haydon Park. Nepean Sportsplex and Dominion Arboretum are also worth visiting.

Popular amenities

Family friendly

Indoor pool

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk

Daily housekeeping

Luggage storage

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Phone accessibility kit

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Things to do

Fitness center

Indoor pool

Conveniences

Elevator

Front-desk safe

Gift shop/newsstand

More

Smoke-free property

Show less...

Nearest Airport

Ottawa Macdonald-Cartier International Airport

11 km from this hotel

Reviews that mention...

All reviews (26)staff (8)clean (14)parking (1)pool (6)accesibility (2)evening entertainment (3)location (3)

Family Reviews

for Hampton Inn & Suites Ottawa West

4 out of 5 stars

26 reviews

Review data

5 star reviews

50%

4 star reviews

27%

3 star reviews

12%

2 star reviews

8%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about Hampton Inn & Suites Ottawa West

Showing 1 - 10 of 26 reviews

Latest reviews (26)

S

Shawna

1 Jul 2024 - 2 Jul 2024

reviewed on expedia

5 out of 5 stars

Very clean, the breakfast was okay, easy parking, had a pool for our children to use. Would stay again!

M

Mina

Invalid Date - Invalid Date

reviewed on travelocity

2 out of 5 stars

I love how the property was clean but they but kids with ni supervision’s next to my suit and i wasn’t able to sleep for 2 night . I complain 3 times and stiff try to talk to the supervision person i think it was teacher and he didn’t do anything , the kids was playing basketball at 11 pm inside the room it was really bad experience.

R

Romeo

9 Jun 2024 - 12 Jun 2024

reviewed on travelocity

2 out of 5 stars

I booked a King Suite but was given a King. I argued with the front desk for a refund on the difference. After going back-forth with Expedia, the hotel told us they'd issue the refund - we still haven't received it. Make sure you check your rooms. Also, the rooms aren't cleaned every day. We stayed three nights, and on the second day, the towels were swapped out. There was no cleaning other than that. It seems as though the hotel staff are very junior, and there's only ever one person at the "front desk," which is a mobile podium, not an actual reception.

S

Suzanne

8 Jun 2024 - 9 Jun 2024

reviewed on expedia

4 out of 5 stars

We did not get the room we wanted and ended up near the noisy elevators. There were kids running through the halls late at night and early in the morning. We did not get queen beds as requested. Not our best stay at this hotel which is our regular hotel choice.

E

Emma

16 Mar 2024 - 17 Mar 2024

reviewed on expedia

4 out of 5 stars

Convenient and great space for a family stay.

S

Samira

17 Feb 2024 - 19 Feb 2024

reviewed on expedia

5 out of 5 stars

Very clean and quiet. It was a very pleasant and convenient experience. It made my family and I very comfortable.

M

Margot

29 Jan 2024 - 1 Feb 2024

reviewed on expedia

5 out of 5 stars

Hotel staff went out of the way to be helpful during a family crisis that necessitated our extending our stay.

M

Michelle

26 Jan 2024 - 27 Jan 2024

reviewed on expedia

5 out of 5 stars

It was easy to get to, quick check in and check out, very friendly staff, clean and the kids loved the pool

L

Laura

29 Dec 2023 - 5 Jan 2024

reviewed on expedia

3 out of 5 stars

Hockey kids groups coming and going, shouting and going from room to room. It was a bit disruptive for our dogs while we were staying in the hotel between closes on a house.

L

Liam

2 Dec 2023 - 3 Dec 2023

reviewed on hcom

5 out of 5 stars

We were pleasantly surprised at how spacious, clean, and comfortable our stay was. We have young children who were very excited to be in the room and play in the pool. Staff were excellent and friendly. We will plan to visit again with the hotel being the main attraction.