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Fairfield Inn & Suites by Marriott Ottawa Kanata

2 1/2 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1006 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

Fairfield Inn & Suites by Marriott Ottawa Kanata is a conveniently located hotel, easy to access from Highway 417. Families appreciate the friendly and helpful staff, comfortable and clean rooms, and the included breakfast. While some guests have noted noise issues from other guests and occasional maintenance problems, the overall experience is generally positive. The hotel is also conveniently located near attractions.

Guest highlights

The friendly and helpful staff
Comfortable and clean rooms
Included breakfast
Convenient location near attractions

About the hotel

An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center. Housekeeping is available on request.

Nearby attractions

Fairfield Inn & Suites by Marriott Ottawa Kanata is located in Kanata, a neighborhood in Ottawa, and is in the suburbs. Vincent Massey Park and Kōena Spa are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Burnt Lands Provincial Park Provincial Park and Andrew Haydon Park. Looking to enjoy an event or a game while in town? See what's happening at Canadian Tire Centre or Bell Sensplex. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 6:30 am–10:00 am

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Transfer shower
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Indoor pool

Conveniences

Atm/banking services
Elevator
Front-desk safe

More

Designated smoking areas
Tv in lobby

Nearest Airport

Airplane
Ottawa Macdonald-Cartier International Airport
19 km from this hotel
map

Reviews that mention...

Family Reviews

for Fairfield Inn & Suites by Marriott Ottawa Kanata
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

15 reviews

Review data

5 star reviews

33%

4 star reviews

20%

3 star reviews

40%

2 star reviews

7%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Fairfield Inn & Suites by Marriott Ottawa Kanata

Showing 1 - 10 of 15 reviews

Latest reviews (15)

J

Jeremy

28 Jun 2024 - 2 Jul 2024
reviewed on expedia

5 out of 5 stars

We had three families all staying here and it worked out really nicely. They were able to accommodate our group with rooms beside each other. Breakfast was good and this was overall a good experience for our family.
U

Umar

27 Jun 2024 - 30 Jun 2024
reviewed on expedia

3 out of 5 stars

The hotel is located in a very convenient location off the main highway and Terry Fox. Many shopping options nearby. The hotel staff are also super friendly and helpful and the rooms are very clean and comfortable. There are only a few downsides - 1) We booked a suite as we have a toddler and wanted her to sleep in a seperate room. We were shocked to find there was no door seperating the room from the sitting area. This made it difficult for us to enjoy our night after the kids went to sleep. 2) the pool is very shallow Overall good value for money. Wouldn't mind coming back again
B

Benjamin

14 Jun 2024 - 15 Jun 2024
reviewed on expedia

3 out of 5 stars

The staff were very friendly. I was disappointed in the breakfast, lack of options (the only fruit was apples, the eggs were powdered), and the noise control between the rooms seemed minimal. We could hear everything going on in the room next to us, kids running up and down the hall and yelling sounded like they were in our room. The rooms were nice and clean but I wasn’t happy with those few things.
J

Jason

3 May 2024 - 4 May 2024
reviewed on expedia

4 out of 5 stars

Checking in was quuick and easy, staff was amazing. Very busy for Tim McGraw concert, and they were fast, polite and still personable. Everything would have a 5 stars except, last minute our plans changed, kids sports scheduled changed last minute forcing us to check out earlier. We attempted to check out at 3:30am(4hr drive back home to make it back in time for new sports game), but no one was at the desk, waited around 20 minutes, walked around looking for someone, and tried calling the hotel to see if.phone would be fowarded to someone inside somewhere. We ended up writing our information down for check out on a napkin and left it at the desk. Again, great service during the day, checking in, and just random times walking through the hotel, only issue was checking out.
O

Olimpia

26 Apr 2024 - 27 Apr 2024
reviewed on expedia

3 out of 5 stars

Easy to access hotel from parking lot. We were greeted by very friendly staff, and housekeeping staff was very friendly. Room was clean, well stocked. We found there were not any phone chargers or plugs in the rooms, so that should be updated. Unfortunately, during our stay, there was also a basketball tournament in the area, so there were MANY kids running up and down the hallway, doors were slamming until past 11:30. I realize this is beyond the employees control, but maybe when large groups like that are staying , they should all be placed on one floor.
S

Shelley

10 Feb 2024 - 11 Feb 2024
reviewed on expedia

3 out of 5 stars

excessive noise on our floor all night from kids running in hallways
E

Emily

10 Feb 2024 - 11 Feb 2024
reviewed on expedia

2 out of 5 stars

Our room wasn’t ready for almost 2 hours after the check in time and therefore we weren’t able to have dinner before our event. The pool was so cold that my children wouldn’t even swim in it. But, the staff were friendly!
E

Erika

25 Aug 2023 - 26 Aug 2023
reviewed on orbitz

4 out of 5 stars

The hotel was located off highway 417. My family and I were passing through and decided to stop in Ottawa/Kanata because the youngest traveller is a toddler and it was getting late. It was easy to find the hotel off the highway and the front staff was very friendly and helpful. The only complaint I have is that there was cashew nuts on the floor near our TV. The cleaning person must have missed it. Other than that the room appeared clean and nothing else was amiss. Beds were great and not noisy at all despite being close to the highway. Would stay there again if the opportunity present itself.
L

Lemei

2 Jul 2023 - 4 Jul 2023
reviewed on hcom

5 out of 5 stars

Amazing, conditions and cleanness of rooms are good. Although gym equipment require maintenance, swimming pool and coin laundry are family friendly. Breakfast included in the room charge is also highly appreciated as there are not so much please for breakfast nearby
M

Martin

24 Jun 2023 - 25 Jun 2023
reviewed on hcom

5 out of 5 stars

Great business stay. Excellent front desk staff. Not bad breakfast. Waffles would be nice, but its not a complaint. Comfortable beds...overall, VERY clean. Highly recommended for family stays or short business stays.
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