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Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel

3 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Holiday Inn Hotel & Suites Ottawa Kanata offers spacious suites, perfect for families. While the on-site restaurant may be undergoing renovations (check for updates), the hotel provides discounts at nearby restaurants. Families appreciate the friendly and helpful staff. The hotel may not always have a pool open, so it's advisable to check beforehand.

Guest highlights

The helpful and friendly staff
Spacious suites
The convenience of discounts at nearby restaurants when the on-site restaurant was closed for renovations

About the hotel

An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.

Nearby attractions

Located in Kanata neighborhood, Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel is connected to a shopping center. Kanata Centrum Shopping Centre and Tanger Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Nepean Sportsplex and Carp Fairgrounds. Looking to enjoy an event or a game? See what's going on at Bell Sensplex or Canadian Tire Centre.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Full breakfast available for a fee daily 6 am–11 am: cad 10-18 for adults and cad 4-8 for children
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Ottawa Macdonald-Cartier International Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

33%

3 star reviews

0%

2 star reviews

0%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel

Latest reviews (6)

I

Ian

22 Aug 2024 - 26 Aug 2024
reviewed on hcom

4 out of 5 stars

The suite was very good. I specified a room with a walk-in shower and that's what we got. However there was no grab bar in the shower and the shower floor was slippery. There was a grab bar next to the toilet so why not in the shower too? Why are all the beds in hotels so high? If you're not 5"10" or taller you cannot just sit on the edge of the bed! But this is the case in every place I've been in recent years, not just Holiday Inn. So take a step stool with you if you are just average height or shorter. The restaurant was closed for renovations and I did not know about it until after I made the reservation. I might have chosen a different hotel. They did compensate for this by providing 10 - 15% discounts at various nearby restaurants. We took advantage of a few of them but a restaurant in the hotel is much better. There was a reasonably priced breakfast buffet. It was OK in terms of the food and very good in terms of the service. The new restaurant will be a French restaurant, "Chez Lionel", when it opens. A more family oriented restaurant might be better but I don't know what the menu will be like. The door into the room was extremely heavy. My wife could barely open it. And watch out when it closes behind you! It could knock over a child or an elderly person. But even with all that force it did not lock on its own and had to be shut tightly by hand. All the staff were very helpful and friendly.
L

Laura

23 Sept 2023 - 24 Sept 2023
reviewed on expedia

5 out of 5 stars

I had a wonderful stay with my daughter, visiting family. I would like to give a shout out to the wonderful service of Francesco, he went above and beyond to offer the best service possible!
G

Gelja

23 Jun 2023 - 25 Jun 2023
reviewed on expedia

4 out of 5 stars

Was disappointed that the pool was not open being there with 3 kids. We did get a pass for a public pool but found it very busy.
P

Patrick

17 Feb 2023 - 18 Feb 2023
reviewed on expedia

1 out of 5 stars

We had specifically booked a room with a king-size bed, 2 months prior to our stay. At check-in we were given our key to our room which, upon entering, only had a double bed. We couldn't contact the front desk using the room phone so grabbed our luggage to go back to the lobby. Just as we were leaving the room, another family were outside the door using their key to get in to 'our' room!
K

Kelly

29 Jun 2022 - 30 Jun 2022
reviewed on expedia

5 out of 5 stars

No issues - we just there for 1 night while my child attended an event. I did not use the restaurant, business center, or pool, but check in was quick and the room was nice
A

Alexis

17 Jun 2022 - 19 Jun 2022
reviewed on expedia

5 out of 5 stars

Staff were very friendly and welcoming. The room was clean and cozy and the kids enjoyed the pool!
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