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Victoria Marriott Inner Harbour

4 star hotel
Connecting rooms
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

The Victoria Marriott Inner Harbour is a great option for families visiting Victoria, Canada. Families appreciate its convenient location in the city centre, making it easy to explore the many attractions. The hotel is praised for its welcoming and helpful staff who go above and beyond to ensure a pleasant stay. While some reviews mention minor inconsistencies in housekeeping, the overwhelmingly positive feedback points to a generally positive family experience. The spacious rooms are a plus for many guests.

Guest highlights

The incredibly helpful and friendly staff, going above and beyond to assist with issues such as retrieving lost passports.
The convenient location, making it easy to explore Victoria.
Spacious rooms, perfect for families.
The 24-hour MC Club, offering convenience for families.

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.

Nearby attractions

Victoria Marriott Inner Harbour is located in Downtown Victoria, a neighborhood in Victoria, and is in the entertainment district and near the airport. Maritime Museum of British Columbia and Thunderbird Park - Royal BC Museum are cultural highlights, and travelers looking to shop may want to visit Government Street and Bay Centre. Miniature World and Royal BC Museum are also worth visiting. Kayaking, scuba diving, and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Indoor pool
Microwave (on request)
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Full breakfast available for a fee 6:30 am–11 am on weekdays and 6:30 am–noon on weekends: cad 23 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Stair-free path to entrance
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
Vancouver International Airport
87 km from this hotel
Snohomish County Airport (Paine Field)
98 km from this hotel
map

Reviews that mention...

Family Reviews

for Victoria Marriott Inner Harbour
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

16 reviews

Review data

5 star reviews

50%

4 star reviews

38%

3 star reviews

0%

2 star reviews

12%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Victoria Marriott Inner Harbour

Showing 1 - 10 of 16 reviews

Latest reviews (16)

S

Sam

17 Jun 2024 - 18 Jun 2024
reviewed on hcom

5 out of 5 stars

I booked the hotel for the kids get together trip to Vancouver Island and the girls loved it. Its close vicinity to downtown Victoria made it very convenient for the girls activities around that area. The girls were greeted with my name showing on the screen when they walked in the hotel. The checkin and checkout were a breeze for first timer teenager travelers travel alone. The girls all had good time there and highly recommended the hotel.
B

Brooke

24 May 2024 - 26 May 2024
reviewed on expedia

5 out of 5 stars

I was there with my kids. Staff was so friendly and helpful. We will be back.
j

john

4 May 2024 - 6 May 2024
reviewed on expedia

5 out of 5 stars

Besides the excellent staff and attention to our needs, on heading to Vancouver we realized we left our passports in the hotel safe. We immediately contacted the hotel desk (Christine), and one other person (darned it, I can't remember her name). They were both extremely helpful and took care of us as if we were family. For such a small cost, they arranged to have the passports flown by seaplane to Vancouver to an office steps away from the hotel we stayed. We were both amazed at how easy they made this whole frightening process took, and how personable they were. Thank You, Thank You, Thank You!! If either of them ever come to the San Francisco bay area, we'd love to take them out on the town!
B

BABY LIZELLE

28 Mar 2024 - 30 Mar 2024
reviewed on expedia

4 out of 5 stars

Everything was very good except housekeeping on the second day was very sloppy, only one of the two beds were done properly, washroom was not cleaned, towels were only replaced but missing one pair, did not replace soap or lotion, no coffee, cup or creme replacement and did not wipe the cabinet top. It’s really disappointing. Our family of four will not be staying there again.
S

Shanille

29 Feb 2024 - 2 Mar 2024
reviewed on expedia

4 out of 5 stars

Most of staff were amazing. They were extremely kind and amazing. The valet when we are arrived could have help more. It was late, dark and I was there with my tired child. Instead of offering assistance , he kinda of stood there. Also, check in staff was okay. Did his job. Not the friendly and supportive staff that my family is use to for this chain of hotels. Also the room was very dark and lights were all over the room. It was kinda scary arriving at night when you don’t know where the light switches are. The floors had some sticky spots and glass wear was dusty and scattered around the room. Some glasses in the closet, some on the table and some in the bathroom. Looks like the room was also used for storage.
S

Shannon

1 Sept 2023 - 2 Sept 2023
reviewed on travelocity

5 out of 5 stars

Great family hotel! Clean and perfect location!
G

Gabriel

25 Aug 2023 - 27 Aug 2023
reviewed on travelocity

5 out of 5 stars

Great stay for my family! Great customer service, clean and close to everything
G

Gregory

25 Aug 2023 - 27 Aug 2023
reviewed on travelocity

4 out of 5 stars

Spacious rooms, convenient location. Staff was very kid-friendly, complete with a balloon for our little one.
C

Claude

Invalid Date - Invalid Date
reviewed on travelocity

4 out of 5 stars

MC Club was great! Open 24hrs worked well for my family. Located a block behind the Fairmont and main waterfront hub. Getting around was east as the area is very walkable. The only issue was the person at check-in provided no information on amenities, surroundings area, maps, etc.. the room was large, clean and had a view of the water. I’d stay here again.
J

Jeffrey

10 Jul 2023 - 11 Jul 2023
reviewed on travelocity

5 out of 5 stars

Great stay with all the amenities needed for a family.
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