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Holiday Inn Express Hotel & Suites Edmonton South, an IHG Hotel

2 1/2 star hotel
Connecting rooms
8.4/10 Very Good
(1005 verified Hotels.com guest reviews)
See verified family reviews (20)

generated by AI based on family reviews

Overview

The Holiday Inn Express Hotel & Suites Edmonton South offers a good base for families visiting the area. While some guests have noted issues with noise and parking, many families praise the complimentary breakfast and the pool as highlights of their stay. The hotel's cleanliness and friendly staff are also frequently mentioned. It's worth noting that the hotel may be undergoing renovations, so it is advisable to check for any ongoing work before booking.

Guest highlights

The complimentary breakfast was excellent and enjoyable for both parents and children.
The pool was a hit with the kids.
The hotel was clean and the staff were friendly.

About the hotel

This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, conference space, and dry cleaning.

Nearby attractions

Holiday Inn Express Hotel & Suites Edmonton South, an IHG Hotel is located in Southwest Edmonton, a neighborhood in Edmonton with good shopping. Travelers who have shopping on the agenda can visit South Edmonton Common and West Edmonton Mall. Monster Mini Golf and Whitemud Equine Learning Centre are also worth visiting. Spend some time exploring the area's activities, including skiing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Free buffet breakfast available daily 6 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Portable hoist available
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Edmonton International Airport
17 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Hotel & Suites Edmonton South, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

20 reviews

Review data

5 star reviews

55%

4 star reviews

20%

3 star reviews

10%

2 star reviews

10%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites Edmonton South, an IHG Hotel

Showing 1 - 10 of 20 reviews

Latest reviews (20)

J

John

20 Jul 2024 - 21 Jul 2024
reviewed on hcom

3 out of 5 stars

We booked this hotel as a quick last minuite booking. Checkin was good, however minuites after checking in we got trapped in the elevator. The buttons wouldn't work, elevator didnt move and couldn't open the door. Had to call for help. My wife who has severe anxiety over elevators was not coping well with this event. We did get out within 10 minutes. Nobody contacted us afterwards, and at checkin my wife was going to mention if asked how our stay was. It wasnt asked so we left. We should have got offered a discount of some kind for what happened to my family in that very hot elevator. I understand things happen that are out of control but this was a tramatic event especially to my wife.
K

Kevin

2 Jul 2024 - 5 Jul 2024
reviewed on expedia

5 out of 5 stars

Very nice place for families to stay. Highly recommended!
M

Mara

30 Jun 2024 - 1 Jul 2024
reviewed on expedia

5 out of 5 stars

Staff were very friendly and helpful but hallway was noisy at night. Could hear doors slamming and loud children.
H

Henry

17 May 2024 - 20 May 2024
reviewed on expedia

5 out of 5 stars

The room was very clean, we stayed three nights and room was cleaned regularly till we checked out, complimentary breakfast was excellent, I and my kids really enjoyed the food. Very friendly front desk ( thanks for all you do). Overall we had a lovely stay
L

LEONARD

11 May 2024 - 12 May 2024
reviewed on expedia

1 out of 5 stars

OMG Overrun with kids A huge Soceer tournament, huge basketball tournament and huge dance competition! Full to the max with a billion kids Kids running up and down hallways, 30 in the pool and I can’t even tell you the horrors at breakfast! Love love kids BUT as an old married couple with no kids this was way way too much for us.
M

Melanie

20 Apr 2024 - 21 Apr 2024
reviewed on expedia

3 out of 5 stars

There is lack of parking and people had to create their own parking spaces, there was a lot of sea cans in the parking lot. Wasn't sure if it was due to recent renovation which I couldn't really tell or there's lack of storage space for the hotel. The hotel is extremely hot and so was our room and we couldn't adjust the temperature and we tried to get water for our kids who were so thirsty and the water station in the lobby was empty.
D

Donna

27 Mar 2024 - 29 Mar 2024
reviewed on hcom

5 out of 5 stars

Stayed as a family for 2 nights. The free breakfast and pool were great with a kid. . Not really a walkable neighborhood but convient driving access to shops and restaurants. Clean room with comfy bed.
J

Joanne

31 Jan 2024 - 1 Feb 2024
reviewed on expedia

5 out of 5 stars

We appreciate the fact they are going through a reno, so overall this place was awesome!! I had three "adult" children and our big dog. No complaints, so that's a good sign lol. :)
J

JODI

2 Jun 2023 - 4 Jun 2023
reviewed on hcom

5 out of 5 stars

Hotel was clean and great customer service. The beds in our room were not the best. Pool and hot tub were good, kids enjoyed.
R

Rachid

26 May 2023 - 29 May 2023
reviewed on hcom

5 out of 5 stars

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