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The Juniper Hotel

3 star hotel
Kids stay free
8.6/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (9)

About the hotel

Along with a restaurant, this hotel has a bar/lounge and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and a 24-hour front desk.

Nearby attractions

Located in Banff, The Juniper Hotel is near a train station and in the mountains. Mount Norquay Ski Resort and Upper Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff National Park and Bow Falls. Banff Park Museum and Cross Zee Ranch are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and ice skating. Guests appreciate the hotel's quiet location.

Popular amenities

Family friendly

Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant

Guest services

24-hour front desk
Concierge services
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
This property does not have elevators
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Outdoor

Garden
Picnic area
Terrace

Conveniences

Front-desk safe

More

Designated smoking areas
map

Reviews that mention...

Family Reviews

for The Juniper Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

67%

4 star reviews

11%

3 star reviews

0%

2 star reviews

11%

1 star reviews

11%

We have selected a sample of reviews which reflect what families have said about The Juniper Hotel

Latest reviews (9)

J

Jacqueline

4 May 2024 - 5 May 2024
reviewed on expedia

5 out of 5 stars

The view is spectacular!! Loved that it wasn't in the town of Banff and didn't require the driving hassles with that. Shuttle service etc very convenient. We had an excellent dinner and breakfast at the Bistro - highly recommend - though children didn't have any suitable options (under 10) so bring your own food or snacks. Overall a bit pricey but on par with Banff pricing and the view, hot tub and dining made it worthwhile.
J

Jennifer

6 Apr 2024 - 7 Apr 2024
reviewed on expedia

2 out of 5 stars

We booked a family suite/room. The price was reasonable, location was good, staff and service were fine but the cleanliness of the room was not. The 2 wine glasses in our room were dirty, one was sticky on the outside. The room phone was very dirty, the white pillows looked unclean, either stained or not well washed, the mini fridge needed a good clean as well, and the side table in the room had a lot of dust on the second shelf, top of the side table was clean but that’s it. The room furniture is very dated, can easily and inexpensively be refinished to add some charm. The carpeting on the stairs and in the hallway could also be replaced, quite worn. I took pick it not sure if I can add them…
M

Medina

30 Mar 2024 - 31 Mar 2024
reviewed on expedia

5 out of 5 stars

My room was amazing, lots of room for me and my children. The food in the bistro was fabulous and the view was amazing. Staff was friendly and accommodating to me and my children.
K

Katie

23 Feb 2024 - 25 Feb 2024
reviewed on expedia

4 out of 5 stars

Loved the view of the mountains from the hot tub. Wish there was more of a sound barrier to the hot tub though. Also, our room was right next to the hot tub and again the sound travelled from the hot tub goers into our room. Lovely staff, beautiful views from the rooms, we really appreciated the ski storage locker out front too! And the shuttle service into town was easy to book and much appreciated. Juniper bistro prices were quite high for the portion sizes you receive. Overall though, we would recommend to friends and family and would likely stay here again!
J

Jose

6 Feb 2024 - 8 Feb 2024
reviewed on expedia

5 out of 5 stars

I loved it. Went on holidays with the family and we were pleasantly surprised. Great view from our balcony, nice spacious room and great amenities like the jacuzzi and the bistro. Special thanks to Jason that was super nice to us.
P

Patrick

2 Jan 2024 - 5 Jan 2024
reviewed on expedia

5 out of 5 stars

We booked the Juniper for the first time for a family ski trip and we had a fantastic time! Our room was clean, beds were comfortable. We
M

Michelle

29 Dec 2023 - 31 Dec 2023
reviewed on expedia

5 out of 5 stars

Our family enjoyed our stay in the Rundle cabin, very spacious
M

Maritess

17 Sept 2023 - 18 Sept 2023
reviewed on expedia

5 out of 5 stars

The cabin was perfect for our family! Getting chauffeured to and from downtown Banff was a really special feature of the hotel. Emre checked us in and chauffeured us. Such a wonderful service he has provided us!!! Five stars! Appreciate the hospitality and we hope to come back soon!
A

Azhar

18 Aug 2022 - 20 Aug 2022
reviewed on travelocity

1 out of 5 stars

The waiters in the bistro got extra free with you and when we asked for kids meal French toast which was for $10 they confused you and said that you can get double the slices in your plate the bill was almost double the amount when it should had been$50 in the morning we were sleeping and the maid knocked once and barged into the hotel room without us knowing and she ran away when I woke up and yelled at why she was in our room overall horrible visit to this hotel
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