Moose Hotel And Suites

About the hotel

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located in Banff, Moose Hotel And Suites is in the city center and in the mountains. Banff National Park and Central Park reflect the area's natural beauty and area attractions include Banff Park Museum and Cross Zee Ranch. Take in the nearby slopes with cross-country skiing and snowboarding, or check out other outdoor activities such as snow tubing and snowshoeing. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Indoor pool

Laundry facilities

Refrigerator

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

Full breakfast available for a fee 6:30 am–11 am on weekdays and 6:30 am–1 pm on weekends: cad 8.00-20.00 for adults and cad 8.00-20.00 for children

Room service available

Spa

9 treatment rooms

Body treatments

Couples treatment room(s)

Facials

Manicures and pedicures

Massage/treatment rooms

Spa open daily

Spa tub

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Ski passes

Ski storage

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

2 spa tubs

Fitness center

Full-service spa

Indoor pool

Sauna

Outdoor

Firepit

Conveniences

Elevator

Vending machine

More

Fireplace in lobby

Smoke-free property

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Reviews that mention...

All reviews (40)location (14)staff (14)pool (12)parking (6)clean (7)sleeping arrangements (1)dining (1)evening entertainment (2)

Family Reviews

for Moose Hotel And Suites

4.5 out of 5 stars

40 reviews

Review data

5 star reviews

78%

4 star reviews

17%

3 star reviews

3%

2 star reviews

3%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Moose Hotel And Suites

Showing 1 - 10 of 40 reviews

Latest reviews (40)

M

Mark

14 Aug 2024 - 18 Aug 2024

reviewed on hcom

5 out of 5 stars

Perfect spot to stay in Banff! Walking distance to everything and great rooms! This is the second year in a row that we’ve stayed here as a family and really enjoyed it. Five stars all the way.

A

Albert

24 Jun 2024 - 25 Jun 2024

reviewed on hcom

4 out of 5 stars

The stay was good. Although it said the room could accommodate 4 adults, it was a bit tight. It might be better for a family of 4. Location was excellent, conveniently located at the centre of the town. Front desk service was very good. I especially appreciate that they allow us to park our car in the garage after our checkout as we had a late flight home. That let us enjoy the town more freely even after check out.

R

Rob

3 Jun 2024 - 5 Jun 2024

reviewed on expedia

5 out of 5 stars

Took my family of 6 to Banff and stayed at this property. The hotel was amazing room that fit us perfectly. Fantastic location that allowed us to walk everywhere we wanted to go. Looking forward to rebooking next year.

D

Diana

20 May 2024 - 22 May 2024

reviewed on expedia

5 out of 5 stars

It would have been nice to have access to movies during the evening, particularly for the children.

S

Susan

7 May 2024 - 10 May 2024

reviewed on orbitz

5 out of 5 stars

What an amazing experience! Location was perfect as well as accommodations. The rooftop hot tub was fantastic. What a great way to rest muscles after a day of hiking. We had kind, friendly service. We even bought the stuffed moose at the front desk to take home to our grandchild! What a wonderful place

L

Lawrence

23 Mar 2024 - 28 Mar 2024

reviewed on expedia

4 out of 5 stars

Great family hotel, really good facilities, a little on the pricey side

J

James

15 Feb 2024 - 16 Feb 2024

reviewed on hcom

5 out of 5 stars

Friendly helpful staff, quiet room, comfortable bed. Loved everything except the pool area was noisy (lots of kids). Great place to stay highly recommend

L

Linda

23 Jan 2024 - 24 Jan 2024

reviewed on expedia

5 out of 5 stars

Our family had a fantastic experience at Moose Hotel. The staff were accommodating with our requests & friendly. The place is welcoming with a roaring fire in the lobby with comfy couches. The BEST part is the 2 roof top hot tubs with a gorgeous view of the mountains. Watched sunrises & sunsets while soaking in the tub. Don't worry about being outside, the patio floor is heated & there is also a heated couch sectional & heated seating area around a fire pit where we ate breakfast. 2 blocks walk to main shopping area. Free parking.

T

Terri

29 Dec 2023 - 4 Jan 2024

reviewed on expedia

5 out of 5 stars

Great property for adults and kids. The spa was also great. I would highly reccomend.

O

Omar

12 Dec 2023 - 14 Dec 2023

reviewed on expedia

5 out of 5 stars

Went for a mid week stay and got upgraded to a suite (room 257) for basically free. We were here December 12-14 (2023). The hot pool and hot tubs are great - awesome views.. Rooms were very clean and beds were also super comfortable. The underground parking (especially in the winter) is wonderful. Everything is super walkable. We also got massages at the spa which were great! The masseurs really know what they're doing. Couldn't recommend this place enough. It's also quite family friendly (kids welcome to the pools, restaurants).