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Sofitel Sydney Darling Harbour

5 star hotel
Connecting rooms
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Sofitel Sydney Darling Harbour is a great option for families, with an excellent location near restaurants and attractions. Families appreciate the comfortable rooms, many of which boast amazing harbour views. The hotel staff are frequently praised for their friendliness and helpfulness. While some guests noted the rooms' lighting could be improved and that the hotel might not be ideal for very young children, the overall experience is overwhelmingly positive.

Guest highlights

Amazing harbour views from the rooms
Exceptional and friendly staff
Great location near restaurants and attractions

About the hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and 3 bars/lounges. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a rooftop terrace are onsite.

Nearby attractions

Located on the waterfront, Sofitel Sydney Darling Harbour is in Darling Harbour, a neighborhood in Sydney with good shopping. Circular Quay and Cockle Bay Wharf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lane Cove National Park and Hyde Park. Looking to enjoy an event or a game while in town? See what's going on at Sydney Cricket Ground, or consider a night out at Hordern Pavilion. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Babysitting (surcharge)
Free cribs/infant beds
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant and 1 coffee shop/cafe
24-hour room service
3 bars/lounges and 1 poolside bar
Buffet breakfast available for a fee daily 6:30 am–10:30 am: aud 30-45 for adults and aud 20-20 for children
Free daily reception

Spa

Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
Designer stores
Outdoor pool

Outdoor

Rooftop terrace

Conveniences

Atm/banking services
Elevator
Front-desk safe
Newspapers in lobby

More

Couples dining
Romance packages available
Smoke-free property

Nearest Airport

Airplane
Sydney International Airport
8 km from this hotel
map

Reviews that mention...

Family Reviews

for Sofitel Sydney Darling Harbour
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

82%

4 star reviews

9%

3 star reviews

9%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Sofitel Sydney Darling Harbour

Showing 1 - 10 of 11 reviews

Latest reviews (11)

S

Sheree

29 Jun 2024 - 30 Jun 2024
reviewed on expedia

4 out of 5 stars

Husband and I really enjoyed our stay. Sofitel is our favourite spot as it is where we had our Honeymoon 5 years ago and where we plan to celebrate our 10 year anniversary. The only issue we had this trip was that we had to wait for over an hour past normal check in time (after 4pm) for the room to be ready, and even then I had to try and approach multiple staff member before we were told that the room was actually ready. We were pretty disappointed by this as we only had the one childless night before having to return home and to have to spend over an hour of it sitting in the lobby was not ideal.
B

Barry

18 Apr 2024 - 24 Apr 2024
reviewed on hcom

5 out of 5 stars

A super super hotel. Great hotel and a great location. This hotel really caters for tourists and families. The location beside the water is great and it's an easy 20 mins stride into the main city and only a further 5 mins to the bridge and opera house. I shall book this same hotel again next year. I have already recommended it to others.
C

Claire

22 Mar 2024 - 26 Mar 2024
reviewed on wotif

5 out of 5 stars

Enjoyed our stay very much. Only feedback was it was disappointing our room was locked by the hotel with belongings inside on our second last day. Returning to the hotel after a hot day with a child and then a long wait at reception for the keys to be reissued was frustrating. I understand credit cards must be kept on file (mine was provided at check in as requested) however there was no communication that an error had been made (no email, call or text). Staff member provided complimentary drinks which was appreciated.
A

Andrew

8 Jan 2024 - 9 Jan 2024
reviewed on hcom

5 out of 5 stars

It was a family getaway, the room was very comfortable with amazing views of the harbour. The hotel is well placed, very close to all the restaurants & entertainments. The service was impressive. All the staffs were very friendly, accommodating, efficient & professional. Overall experience was amazingly awesome. We would come back again.
f

francesca

1 Jan 2024 - 6 Jan 2024
reviewed on hcom

5 out of 5 stars

We visited the Sofitel darling harbour for a 5 night stay with our three month old and couldn’t have been happier. This hotel is in a great location and hotel staff are exceptional I especially loved the soft toy and baby slippers gifted to us on arrival
t

tim

14 Jul 2023 - 16 Jul 2023
reviewed on wotif

5 out of 5 stars

Fantastic staff, service, facilities. If we were to be critical, the lighting was difficult to operate in the room - lights were either all on or all off so once the baby was asleep we couldn’t see what to do! Also construction noise outside by the pool but unavoidable I guess. Overall would recommend.
S

Shirley

30 Jun 2023 - 3 Jul 2023
reviewed on wotif

5 out of 5 stars

Excellent location and local environment. Good for both adults and kids. Excelleent service, all staffs we met are friendly. It's easy to reach tourist spots, shops and restaurants by walk, light rail, train or ferry.
R

Ruiying

Invalid Date - 18 Jan 2023
reviewed on wotif

5 out of 5 stars

Perfect for family. Absolutely pleased will be back for sure. Only one thing I don’t like is all room lights on or off, would be better to keep one light on.
E

Elle-jane

Invalid Date - Invalid Date
reviewed on wotif

5 out of 5 stars

This place was so beautiful to stay at was very clean, staff were very quick with service and polite. Convienient to dining options and overall beautiful place to stay would go back again. Only downfall was not very kid friendly for children between ages of (6months-2years) but otherwise is fine
P

Priya

4 Aug 2022 - 6 Aug 2022
reviewed on wotif

3 out of 5 stars

I had called a few days prior to our stay to check whether the outdoor pool was definitely heated and I was advised it was. When we arrived and went to the pool the pool was cold with only one jet working. Our toddler was excited about coming to stay and go into the pool. I had to request to change our room to include a bath so she was able to sit in some sort of water. Also, the rooms are quite small for what we expected. We have stayed at other hotels where the rooms and bathrooms were larger and can fit two adults and a small child and the price was less. Overall, disappointed with our stay for what we paid.
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