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The Darling at the Star

5 star hotel
9.6/10 Exceptional
(1004 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

The Darling at the Star is a fantastic hotel for families, with spacious rooms and a convenient location close to attractions such as the museum and aquarium. Families will appreciate the helpful and friendly staff, the lovely pool area, and the easy access to public transport and nearby supermarkets. While some rooms may not have a door separating the bathroom from the living area, many guests have had positive experiences with the hotel's amenities and customer service.

Guest highlights

The helpful and friendly staff, always available and responsive
The lovely pool area, perfect for cooling off
The convenient location, close to attractions and transport links
The cleanliness of the rooms and the daily housekeeping service

About the hotel

Along with 9 restaurants, this hotel has a full-service spa and a casino. WiFi in public areas is free. Additionally, an outdoor pool, a nightclub, and 7 bars/lounges are onsite.

Nearby attractions

The Darling at the Star is located in Darling Harbour, a neighborhood in Sydney, and is in the entertainment district and near a metro station. William Street and Queen Victoria Building are local landmarks, and the area's natural beauty can be seen at Lane Cove National Park and Hyde Park. Australian National Maritime Museum and Powerhouse Museum are also worth visiting. With sailing and boat tours nearby, you'll find plenty of adventures in the water.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

24-hour room service
7 bars/lounges and 1 poolside bar
9 restaurants and 3 coffee shops
Japanese breakfast available for a fee daily 7:00 am–10:00 am: aud 45 per person

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Massage - deep-tissue
Massage - hot stone
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

Fitness center
Full-service spa
Nightclub
Outdoor pool
Shopping

Outdoor

Pool sun loungers
Pool umbrellas
Rooftop terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

1500 casino slot machines
3 casino vip rooms
312 casino gaming tables
Casino (39558 square feet of space)
Designated smoking areas

Nearest Airport

Airplane
Sydney International Airport
8 km from this hotel
map

Reviews that mention...

Family Reviews

for The Darling at the Star
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

10 reviews

Review data

5 star reviews

80%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Darling at the Star

Latest reviews (10)

A

ANNE

2 Oct 2024 - 3 Oct 2024
reviewed on hcom

5 out of 5 stars

It was fantastic, on arrival with 2 teenage grandchildren I was told I was updated. It was awesome, overlooking the harbor. The staff were very welcoming. We were going to the Lyric Theatre.
T

Tamara

29 Jun 2024 - 3 Jul 2024
reviewed on expedia

5 out of 5 stars

Loved our 4 night stay! Staff were attentive and room service was perfect! We would stay again as a family here. Walking to the museum and aquarium was quick and not far from the city.
J

Joanne

9 Jun 2024 - 10 Jun 2024
reviewed on expedia

5 out of 5 stars

Thanks for our fabulous stay, only for 1 night so would definitely book again. Excellent staff and the upgrade was a lovely surprise, much appreciated. Stunning hotel and I would recommend to family and friends.
A

Amanda

4 Apr 2024 - 7 Apr 2024
reviewed on wotif

5 out of 5 stars

Good size room, for two adults and two kids sharing twin beds. Light rail directly to darling harbour (can walk too though), paddy’s market, china town. Lovely pool area, great temperature. Food options inside complex and outside. Cole’s supermarket just outside the complex.
M

Margaret

25 Jul 2023 - 27 Jul 2023
reviewed on wotif

5 out of 5 stars

My husband and I spent 2 nights here for my 50th birthday for some quiet, relaxing time away from our kids and family. The reception staff were very helpful and so friendly. The young lady who checked us in upgraded us to their beautiful Jewel Suite free of charge which was such a lovely gesture. The room was wonderful and there was so much to do around the Hotel. We had breakfast at the Sokyo and wow was their food delcious. I also went to the Casino for the first time and won $200 which was a welcome bonus. Thank you to the staff for making our stay a memorable and enjoyable one. We will definitely come back to The Darling Sydney in the future. 10 out of 10 service!!!
K

Katherine

16 Apr 2023 - 20 Apr 2023
reviewed on wotif

5 out of 5 stars

We had a great, four-day stay at The Darling at the Star! All staff were always accessible, responsive and friendly, our room was extremely clean, as-new carpet, bedsheets, towels, and was thoroughly cleaned and tidied each day by housekeeping. The location was fantastic for the kids, so convenient to cross the Pyrmont Bridge and access all the tourist attractions and ferry services around Sydney. We couldn't have expected a better experience, would highly recommend.
R

Rebecca

31 Jan 2023 - 2 Feb 2023
reviewed on wotif

4 out of 5 stars

We had a wonderful stay. Even before we arrived staff were helpful and ensuring our stay would be comfortable. (Particularly Joshua). On arrival & throughout our stay staff were always available, friendly & helpful. The concierge team are fantastic. I travelled with my 2 children and staff were welcoming to us all. Thankyou The Darling you provided us with a fantastic holiday environment.
R

Ronald

9 May 2022 - 10 May 2022
reviewed on hcom

5 out of 5 stars

Great customer service here and made my family and I feel very special as we celebrated my wife's Birthday. Would highly recommend.
A

10 Jan 2023 - 13 Jan 2023
reviewed on hcom

4 out of 5 stars

The room we had was not family friendly. There is no door separating bathroom area from living/bed area. This would be ok for couples I guess but not for a family which we were.
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