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Staybridge Suites Cheyenne, an IHG Hotel

3 star hotel
Kids stay free
9.6/10 Exceptional
(766 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

Staybridge Suites Cheyenne is a great option for families, offering spacious suites with room for everyone. Families appreciate the convenient layout, comfortable beds, and the added bonus of a full-size fridge in some suites. The clean and fun pool is a hit with kids, and the included breakfast is a welcome addition. While some guests have noted minor issues such as a noisy bathroom door, the overall experience is overwhelmingly positive, with guests consistently praising the friendly and helpful staff. The hotel's proximity to shopping and attractions adds to its appeal for families.

Guest highlights

Spacious suites with room for the whole family, including comfortable beds.
A clean and fun pool, perfect for kids.
Friendly and helpful staff
The included breakfast
Convenient location near shopping and attractions

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.

Nearby attractions

Staybridge Suites Cheyenne, an IHG Hotel is located in Cheyenne. Cheyenne Frontier Days Old West Museum and Messenger's Old West Museum are cultural highlights, while Wyoming Historic Governors' Mansion is a local landmark.

Popular amenities

Family friendly

Free cribs/infant beds
Free rollaway/extra beds
Indoor pool
Kitchen
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free breakfast available

Guest services

Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Golfing
Indoor pool
Shopping
Tennis

Outdoor

Bbq grill(s)
Garden
Picnic area

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Staybridge Suites Cheyenne, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

86%

4 star reviews

7%

3 star reviews

0%

2 star reviews

7%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Staybridge Suites Cheyenne, an IHG Hotel

Showing 1 - 10 of 14 reviews

Latest reviews (14)

l

luana

6 Sept 2024 - 7 Sept 2024
reviewed on hcom

5 out of 5 stars

My family and I went down for breakfast at 9:20am, a rude lady told us that breakfast was over at 9:30am, mind you today is Saturday. She started to close down, another guest had to tell her no it’s till 10:30am, then she said oh I’m sorry I thought today was Friday. Meanwhile the food was sitting out and wasn’t fresh and it was cold. We didn’t even eat. My point is, if it’s even till 9:30 you can’t refuse a customer, no customer service at all there. The room was excellent tho
C

Crystal

5 Sept 2024 - 7 Sept 2024
reviewed on hcom

2 out of 5 stars

I booked this hotel for the pool. I travel with my two children and sometimes a pool is the only reprieve for them to get their energy out. I would have booked somewhere else had I known.
B

Bob

5 Jul 2024 - 6 Jul 2024
reviewed on hcom

5 out of 5 stars

Excellent service and room. Super clean. The only drawback was the pullout couch is too small for two adults, maybe two small kids. Overall 5 star.
K

Kristin

1 Jul 2024 - 2 Jul 2024
reviewed on hcom

5 out of 5 stars

Great overnight stay. 2 bedroom suite was more than enough for our family of 4 (2 teens). Friendly service, clean and updated room and good breakfast. No complaints.
B

Barbara

23 Jun 2024 - 24 Jun 2024
reviewed on hcom

4 out of 5 stars

Cheyenne was our destination for this day of our road trip. Great service and loved the space the hotel room offered. The bed certainly could have been better. And the pocket bathroom door was VERY noisy (not good for middle of the night with other people trying to sleep) . We could hear the bathroom door from the unit above us too. Our grandkids enjoyed the pool. The included breakfast was satisfactory. The area is close to shopping and Frontier Days grounds.
T

Tori

27 Apr 2024 - 28 Apr 2024
reviewed on hcom

5 out of 5 stars

Our suit was clean and big enough to keep kids busy, the beds were comfortable and the entire layout was very convenient for us! The pool was clean and so much fun, especially for a rainy day. We enjoyed the breakfast as well. Service was great especially when we needed more blankets in the middle of the night. We will definitely stay again when we’re in Cheyenne!
J

James

1 Feb 2024 - 2 Feb 2024
reviewed on expedia

5 out of 5 stars

Our family vacations are a plus when we stay at your properties. The convenient vacation/business get away for everyone. Just like home to us.
M

Maureen

24 Jan 2024 - 26 Jan 2024
reviewed on expedia

5 out of 5 stars

Very comfortable suite with room for the whole family. The staff were friendly and helpful. Wonderful place to stay!
d

danielle

24 Nov 2023 - 25 Nov 2023
reviewed on travelocity

5 out of 5 stars

Beautiful high end hotel, best property we have ever stayed at. We stayed in a suite with a bedroom and the 2 kids slept in the front area on the sleeper sofa. They had their own tv which was great. The full size fridge was a huge bonus as we were traveling with food and drinks in an ice chest on our road trip. I tend to find IHG hotels, and happy with Holiday Inn Express on our 7 day road trip. This is one step above. From the professional and friendly front desk, to the cleanliness of the room/bathroom and common area, this is worth it! We were towing a trailer and there was parking in the shopping center parking lot across the street which we could keep an eye on from our spacious room.
M

Melissa

8 Sept 2023 - 9 Sept 2023
reviewed on travelocity

5 out of 5 stars

Great hotel! Clean, quiet, extremely friendly staff, family friendly, great room. Would highly recommend!
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