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Best Western Plus Frontier Inn

2 1/2 star hotel
9/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Best Western Plus Frontier Inn receives positive feedback for its cleanliness and friendly staff. Families appreciate the pool, although reviews mention past issues with it being closed. While some guests have noted issues with room maintenance and breakfast offerings, the overall experience is generally positive, with many praising the helpful staff and clean facilities.

Guest highlights

The friendly and helpful staff, particularly those working in the breakfast area.
The cleanliness of the hotel
The pool (when open)

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area.

Nearby attractions

Best Western Plus Frontier Inn is located in Cheyenne. Messenger's Old West Museum and Cowgirls of the West Museum are cultural highlights, while Wyoming Historic Governors' Mansion is a notable landmark.

Popular amenities

Family friendly

Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Buffet breakfast available for a fee daily 6:00 am–9:30 am
Coffee/tea in common area(s)

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Renovated entire property - may 2017
Smoke-free property
map

Reviews that mention...

Family Reviews

for Best Western Plus Frontier Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

20%

3 star reviews

0%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Frontier Inn

Latest reviews (5)

D

Darren

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

5 out of 5 stars

Clean rooms and a great pool for the kids
K

Kimberly

3 Dec 2023 - 9 Dec 2023
reviewed on expedia

5 out of 5 stars

Even though they were remodeling rooms on every floor you couldn’t hear it at all. The place is clean with very friendly staff. The kind lady that did the breakfast was totally amazing she always had a smile and a good morning for you. It is so refreshing to see staff take pride in their work. I will definitely stay here again next year. We come in once a year to visit family.
C

Craig

17 Nov 2023 - 19 Nov 2023
reviewed on hcom

5 out of 5 stars

The hotel was great, very clean. We were a little sad there was no water in the hot tub, but the kids were excited about the pool. The staff was great about getting us some breakfast before it even opened
M

Marcus

27 Jun 2022 - 29 Jun 2022
reviewed on hcom

2 out of 5 stars

The parking lot was being paved and they wanted us to park across the road at a lot that was not lite and had a car that had missing tires. While the big work trucks got to park in what spaces were open. 2. For the amount we paid we had a small room that the air conditioner did not work in and the pool was closed both days we were there. Breakfast options was not par for a family with little kids because the juice machine was not working and they did not have any other options other than coffee. The hotel we stayed at before was a Best Western in Ontario Oregon and they were amazing. We were not happy with this one stay.
C

Carrie

21 May 2022 - 22 May 2022
reviewed on orbitz

4 out of 5 stars

My room was good but the closet and the safe didn't work. My kids room stunk and we had the service lady spray it but the spray came back a couple of hours. You need to shampoo the carpets probably. The breakfast was not like it used to be. Most items were out and there wasn't anything good except the pancakes. What a change in this hotel NOT for the good. Especially for the price
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