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Comfort Inn

2 1/2 star hotel
8.6/10 Excellent
(917 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

The Comfort Inn is a great option for families, offering clean and well-maintained rooms, an outdoor pool (though availability may vary), and a hot breakfast including waffles. Guests appreciate the convenient location near shopping and restaurants, easy parking, and the comfortable beds. While some reviews mention minor issues such as musty room smells or coffee quality, the overall experience is positive, with many praising the cleanliness and friendly staff.

Guest highlights

The comfortable beds that provided a great night's sleep.
The hot breakfast, particularly the waffle maker.
The outdoor pool (when available).

About the hotel

This smoke-free hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.

Nearby attractions

Located in Charleston, Comfort Inn is in the city center and near a train station. Charleston Town Center and Southridge Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Coonskin Park and Haddad Riverfront Park.

Popular amenities

Family friendly

Laundry facilities
Microwave
Mini-fridge
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available weekdays 6:00 am–9:00 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Seasonal outdoor pool

Conveniences

Elevator

More

Renovated entire property - july 2021
Smoke-free property

Nearest Airport

Airplane
Yeager Airport
8 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Inn
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

8 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Comfort Inn

Latest reviews (8)

R

Robert E.

21 Jun 2024 - 22 Jun 2024
reviewed on expedia

5 out of 5 stars

Did a one night stay at this property on our way North from Florida. Found property to be well kept with clean and well maintained bathroom and bedroom areas. Parking was easy and a hot breakfast was served in the morning. If you’re traveling with kids, property was accommodating and included an outdoor pool. Shopping and offsite restaurants are close by. This property is great for a short or medium long stay.
M

Maureen

20 May 2024 - 21 May 2024
reviewed on expedia

5 out of 5 stars

As with all hotels, the floor in the room always turns my socks brown but otherwise, a decent hotel. Felt safe and it was quiet. We traveled with two toddlers. All was fine. The coffee machine at breakfast was fabulous; it made me a frothy latte that made my morning. They had hot breakfast foods like eggs and sausage as well as the usual staples. Nice seating area. Matt at the front desk was nice.
V

Vicki

26 Apr 2024 - 28 Apr 2024
reviewed on expedia

5 out of 5 stars

Just returned from a lovely stay at the Comfort Inn in Charleston, WV. Staff were very friendly and helpful. Room and bathroom were clean. Breakfast was fine - though the coffee wasn't great. Good choice of fruit, yoghurts and bakery items. I did not try the cooked breakfast but the rest of the family did and enjoyed it.
A

Angela

2 Feb 2024 - 4 Feb 2024
reviewed on hcom

4 out of 5 stars

Pros - excellent service, room was very clean, really great water pressure, no random weird smells or noises Cons - drink vending machine had the change and bill slots taped over to only accept bills at a 6% tax, but it didn't matter because it was completely sold out. Breakfast was disappointing. Completely hilarious, but might be helpful to others - the bed in my room was pretty high, like waist level. I'm 5'4. I had to move the ottoman over to the bed, and use it as a step to then get onto the bed. Picture a little kid climbing a jungle gym, go ahead. Laugh. I did. Oh, and every morning I would have forgotten about the height, so just picture a toddler going down a slide.....
s

scott

25 Nov 2023 - 26 Nov 2023
reviewed on expedia

5 out of 5 stars

I do a lot of traveling being retired.This last trip I stayed at 3 different hotels.The Comfort Inn @Charleston WV was by far the best overall hotel I have stayed in.I am retired military and when I say this hotel was clean and spotless! The beds were the most comfortable I have slept in. Being located next to the interstate I slept like a baby no noise! We left early so I cannot rate breakfast but was offered muffins when we left.Also this was the lowest priced hotel I have stayed at in a very long time. 5 stars!
M

Marlyn

6 Aug 2023 - 9 Aug 2023
reviewed on hcom

5 out of 5 stars

It was awesome, the kids love the Hot Breakfast especially when they got to make their own Waffle. Wish the Pool was available but hopefully the next time it will not be under maintainence.
T

Tiffany

10 Jun 2022 - 11 Jun 2022
reviewed on travelocity

5 out of 5 stars

We stopped at the Comfort Inn for rest in our travels. The room and beds gave me and my family the best rest we had our whole trip.
A

1 Sept 2022 - 4 Sept 2022
reviewed on hcom

4 out of 5 stars

We try to stay here when we can when visiting family. Our only issue on our last stay is the room smelled extremely musty. We had to buy air freshner.
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