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Charleston Marriott Town Center

3 1/2 star hotel
Connecting rooms
8.2/10 Very Good
(1002 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Charleston Marriott Town Center offers a convenient location for families visiting West Virginia. Guests appreciate the friendly and accommodating staff, who readily assist with requests such as providing microwaves for rooms with small children. The hotel also features a pool and gym, and a varied breakfast selection is available. While some aspects of the hotel are considered dated, the overall experience is largely positive, with many families finding the staff and amenities satisfactory.

Guest highlights

The friendly and accommodating staff who were willing to provide extra amenities such as microwaves for rooms with small children and helped with room changes.
The varied breakfast selection
The hotel's pool and gym amenities

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. An airport shuttle is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.

Nearby attractions

Located in Charleston, Charleston Marriott Town Center is in a walkable area with good shopping. Clay Center for the Arts and Sciences and West Virginia State Museum are cultural highlights, and travelers looking to shop may want to visit Charleston Town Center and Southridge Center. Looking to enjoy an event or a game while in town? See what's going on at Appalachian Power Park. Kayaking, water skiing, and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests love the hotel's location for the nightlife.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool

Wifi

Available in all rooms: wifi (usd 9.95 per day), wired internet (surcharge)
Available in some public areas: wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee 6:30 am–11 am on weekdays and 7 am–11 am on weekends: usd 13.95-17.95 per person
Room service available

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Luggage storage
Multilingual staff

Accessibility

Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Indoor pool

Outdoor

Pool sun loungers

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property

Nearest Airport

Airplane
Yeager Airport
4 km from this hotel
map

Reviews that mention...

Family Reviews

for Charleston Marriott Town Center
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Charleston Marriott Town Center

Latest reviews (4)

K

Kali

30 Nov 2023 - 3 Dec 2023
reviewed on hcom

5 out of 5 stars

The staff was very accommodating, sending a microwave to our room since we have a small child. I was also undecided on if i was going to bring our small dog so i did not book a room for that but they got us switched pretty easily. My room key was having issues being in my magnetic phone case and had to get it redone a few times with no issues. Allyson, a waitress at the bar was so extremely nice to my baby and I and really made it fun to come down and eat alone (my husband was at an event). We had to come back a second night. THE WATER PRESSURE IN THE SHOWER WAS A DREAM!
C

Celestine

29 Apr 2023 - 30 Apr 2023
reviewed on orbitz

5 out of 5 stars

The hotel was an excellent choice for our 1st visit to WV. My family and I enjoyed the gym and pool amenities. There was a nice variety of breakfast selection. The staff was friendly and welcoming.
P

Patricia

17 Mar 2023 - 18 Mar 2023
reviewed on orbitz

3 out of 5 stars

We stayed here for the HA State basketball tournament. It was very convenient to the venue and the staff at the front desk was welcoming & friendly. The hotel was very dated. We stayed here when our kids were in HS in the early 2000’s & I swear I don’t think they’ve upgraded anything .. including the beds. The room was neat and clean but the AC was horrible. Our room temp never got above 74 the whole time we were there although we turned it down as soon as we walked in. I don’t want to say it was a BAD experience.. there was many positives but for the $$ we paid I feel like it should’ve been a little more updated and modern .
A

28 Mar 2024 - 30 Mar 2024
reviewed on hcom

3 out of 5 stars

It was disappointing in that I booked with pool time with grandkids; however, arriving we found it closed. We made do outside Charleston. Did you make arrangements with another hotel for kids pool time while staying there?
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