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Holiday Inn Express & Suites Salem, an IHG Hotel

2 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(1015 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Holiday Inn Express & Suites Salem offers a pleasant stay for families. Guests appreciate the clean rooms, comfortable beds, and a good breakfast. The hotel also features a pool and jacuzzi, which are a hit with children. While some noise may be experienced, the overall experience is positive for many families.

Guest highlights

The cleanliness of the rooms
Comfortable beds ensuring a good night's sleep
The enjoyable pool and jacuzzi
A good breakfast

About the hotel

This smoke-free hotel features a fitness center, a snack bar/deli, and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.

Nearby attractions

Holiday Inn Express & Suites Salem, an IHG Hotel is located in Salem. Showtimers Community Theatre and Eleanor D. Wilson Museum are cultural highlights, and some of the area's attractions include Splash Valley at Green Ridge Recreation Center and Hopkins Planetarium. Looking to enjoy an event or a game while in town? See what's happening at Salem Memorial Football Stadium or Haley Toyota Field at Salem Memorial Ballpark.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Seasonal outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free buffet breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Seasonal outdoor pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Roanoke Regional Airport-Woodrum Field
5 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express & Suites Salem, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

29%

4 star reviews

43%

3 star reviews

14%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Salem, an IHG Hotel

Latest reviews (7)

J

Jean

10 Oct 2024 - 12 Oct 2024
reviewed on hcom

4 out of 5 stars

We were a family with 3 rooms for the 2 nights to attend a family wedding. I asked for rooms on same floor and close together which they did accommodate. We arrived in a Wednesday night and checked out on Saturday. My only complaint would be the breakfast on Friday was very subpar!! The breakfast on Saturday was what we have experienced in the past, so not sure what the issue was but we were not at all satisfied with it on Friday!
N

Noemi

24 May 2024 - 25 May 2024
reviewed on expedia

2 out of 5 stars

Not too friendly the lady that greeted me, she cursed 2x in front of my kids and I
C

Carol

6 Apr 2023 - 7 Apr 2023
reviewed on travelocity

5 out of 5 stars

The room was immaculate, the beds were comfortable and we were able to rest and relax after a day of travel. Breakfast was very good, also. The entire property was nice and welcoming. Would definitely stay there again and would recommend to friends and family if they travel through Salem.
S

Shelly

6 Aug 2022 - 7 Aug 2022
reviewed on travelocity

5 out of 5 stars

This hotel was clean, friendly staff, pool and jacuzi was nice and fun for the kids and us! Room was very clean and beds were comfy. I would definetly stay here again.
w

working mom

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Booked without knowing the area- just stayed a night with 2 kids. Comfy beds and pillows, clean all around... Adequate breakfast. Pleasantly surprised
A

8 Jul 2023 - 9 Jul 2023
reviewed on hcom

4 out of 5 stars

Overnight stay as part of business trip. Location is good and overall the hotel conditions are good. A little noisy but understandable given the time of the year with family vacations.
A

15 Apr 2022 - 16 Apr 2022
reviewed on hcom

3 out of 5 stars

Walls are paper thin, could hear everyone’s conversations in rooms next to us. Looks like they have tried to do some updates to the rooms… decor/bathroom, but the carpet was so disgusting and stained I would not even let my children walk on it. I also felt the breakfast area was not clean, my shoes were sticking to the floor. It was a short night as we were just passing through town, but I would not stay again.
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