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Best Western Plus Inn at Valley View

2 1/2 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1004 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

The Best Western Plus Inn at Valley View receives consistently positive feedback from families. Guests frequently praise the friendly and accommodating staff, and the comfortable rooms are a highlight for many. The indoor pool is a popular amenity with children, and while the breakfast options have received mixed reviews, many families appreciate the availability of kid-friendly choices. The hotel's convenient location near shopping and restaurants is another plus for families.

Guest highlights

The exceptionally friendly and accommodating staff
The comfortable rooms
The indoor pool, which is a hit with kids
Kid-friendly breakfast options

About the hotel

A fitness center, a poolside bar, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.

Nearby attractions

Located in Roanoke, Best Western Plus Inn at Valley View is in the city center and near the airport. Notable landmarks in the area include Center in the Square and Mill Mountain Star, and travelers wishing to experience a bit of culture can try Virginia Museum of Transportation. Hopkins Planetarium and Science Museum of Western Virginia are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Microwave
Mini-fridge
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 poolside bar
Coffee/tea in common area(s)
Continental breakfast available for a fee

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Fitness center
Swimming pool

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
Water dispenser

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Roanoke Regional Airport-Woodrum Field
2 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus Inn at Valley View
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

13 reviews

Review data

5 star reviews

69%

4 star reviews

15%

3 star reviews

0%

2 star reviews

15%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Inn at Valley View

Showing 1 - 10 of 13 reviews

Latest reviews (13)

M

Monique

23 Jun 2024 - 24 Jun 2024
reviewed on expedia

5 out of 5 stars

Front desk agent was very awesome & accommodating. Surely made our family's stay enjoyable & relaxing.
A

Audrey

3 May 2024 - 5 May 2024
reviewed on expedia

4 out of 5 stars

We have stayed here several times, visiting family in the Roanoke area. The only thing that I didn't like this time was that we were near a pet friendly room, and a dog kept barking loudly.
A

Andrea

30 Apr 2024 - 2 May 2024
reviewed on hcom

5 out of 5 stars

This hotel is always nice. We stay here when visiting family. The pool is fun too.
r

ronald

31 Dec 2023 - 1 Jan 2024
reviewed on hcom

5 out of 5 stars

Room was very comfortable. Accommodated my fur babies as well
L

Loya

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

My kids love their breakfast options and we all love the indoor pool. The staff are all extremely nice and helpful.
A

Allison

18 Feb 2023 - 19 Feb 2023
reviewed on orbitz

5 out of 5 stars

This hotel is a perfect place to stay if you are shopping locally or transiting through. The kids who are guests here are loving the pool. We drove all day and wanted to get out for a walk. So we walked around the perimeter of the big shopping mall. And we wanted to walk to dinner, and there is a sidewalk from the hotel to the TGI Fridays and the Chinese Buffet. But - and this is a really small 'but' - the hotels in the area should all lobby the city to add more sidewalks and maybe walking trails in the area. On the other hand, maybe they have other priorities, which is understandable with current challenges.
J

Jianxi

23 Dec 2022 - 26 Dec 2022
reviewed on hcom

2 out of 5 stars

We choose to stay at this Best Western during the Christmas holiday for three days for visiting families. The continental breakfast was included in hotel payment. The front desk person told us the hotel WAS NOT going to provide hot breakfast on Christmas day. There were families with children and elderly people without hot breakfast on Christmas day. The day after Christmas DIDN'T provide hot breakfast either due to worker not showing up at work. Where was the Manager or person in charge for this hotel? How could you treated people like this during the holiday staying? Two of three days staying without hot breakfast. We were very disappointed.
L

Lisa

16 Sept 2022 - 18 Sept 2022
reviewed on orbitz

5 out of 5 stars

Bobby was an amazing with customer service the housekeeping was very kind and maintainece was very kind its a great plave to stay I say 2 to 3 days every 2 months and wont stay no where else due to the staff and privacy and family oriented there
C

Cheryl

28 Jun 2022 - 29 Jun 2022
reviewed on orbitz

5 out of 5 stars

A great place to stay: clean, friendly staff, helpful. Pool chemicals were very strong; burned the kids eyes. Breakfast was not what was advertised. No toast, danish, or muffins. A huge disappointment when you have 3 in your party that are big breakfast eaters. We had to go elsewhere to get breakfast.
N

Naomi

24 Jun 2022 - 26 Jun 2022
reviewed on hcom

4 out of 5 stars

Had a great time with our grandkids! The swimming pool and electric car chargers were a godsend. Great family hotel!
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