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Comfort Suites Inn at Ridgewood Farm

2 1/2 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1001 verified Hotels.com guest reviews)
See verified family reviews (10)

About the hotel

Along with a fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a seasonal outdoor pool.

Nearby attractions

Located in Salem, Comfort Suites Inn at Ridgewood Farm is next to a golf course and near the airport. Looking to enjoy an event or a game? See what's going on at Haley Toyota Field at Salem Memorial Ballpark or Moyers Sports Complex. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails, hunting, and ziplining nearby.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator
Seasonal outdoor pool
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free on-the-go breakfast available daily 6:00 am–9:00 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Raised toilet seat
Wheelchair accessible (may have limitations)

Things to do

18 holes of golf
Fitness center
Seasonal outdoor pool
Spa tub

Outdoor

Bbq grill(s)
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Roanoke Regional Airport-Woodrum Field
9 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Suites Inn at Ridgewood Farm
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

10 reviews

Review data

5 star reviews

50%

4 star reviews

20%

3 star reviews

10%

2 star reviews

10%

1 star reviews

10%

We have selected a sample of reviews which reflect what families have said about Comfort Suites Inn at Ridgewood Farm

Latest reviews (10)

G

Gregory

17 Jul 2024 - 18 Jul 2024
reviewed on hcom

5 out of 5 stars

We were just traveling through the area and decided to try this hotel out without knowing anything about the area. It was a great find! We had a room with two queen beds and a fold out couch, which worked great for our large family. The front desk staff were nice and helpful and provided extra pillows and blankets. We returned late one night, and the staff allowed us to use the hot tub after hours, which we were very appreciative for. The complimentary breakfast was good, too. On our way through the area again we stayed another night here since the first went so well. We would return again.
T

Tinah

5 Jul 2024 - 8 Jul 2024
reviewed on hcom

4 out of 5 stars

We came up for a quick trip to visit family. We stayed three nights. The only thing we find to be not to expectation was the carpet in our room. When our kids walked around the room their feet looked like they had been walking outside barefoot. We would stay again if the opportunity arises.
S

Saralee

9 May 2024 - 10 May 2024
reviewed on expedia

1 out of 5 stars

I rented the room for family visiting for graduation. They checked in late and got a room that immediately provoked a strong mold induced asthma attack. They could not be moved since the hotel was fully booked. They were told I would be refunded as they walked out of the lobby moments later. Contacted Expedia. They tried to contact the hotel. No refund given. In a nutshell, check in early, make sure your room is on the upper level.
C

Cynthia

14 Mar 2024 - 17 Mar 2024
reviewed on travelocity

5 out of 5 stars

The property was very close to family and friends.
N

Nicole

27 Oct 2023 - 30 Oct 2023
reviewed on orbitz

5 out of 5 stars

The lady that works at night was amazing. Such a nice girl. We had an issue on our first night and she tried to resolve it quickly, when it couldn't be fixed she moved us to a new room that was still close to the rest of our family. The lady that worked at the breakfast area went above and beyond. Breakfast was great, rooms could use some updates but nothing bad. We had a wonderful 3 night stay. I would recommend. It also had a pretty view towards the back of the property.
R

Ruby

4 Aug 2023 - 5 Aug 2023
reviewed on hcom

5 out of 5 stars

The stay was wonderful me and my family didn’t have no problems the breakfast was amazing the staff was amazing the bed was so comfortable
M

Michael

20 May 2023 - 22 May 2023
reviewed on hcom

4 out of 5 stars

The room was clean, but furniture was showing its age. My biggest complaint was that the toilet in the room was very short and the bowl was unusually shallow. It looked like it was designed for a child! Very inconvenient and frustrating.
M

Matthias

26 Nov 2022 - 27 Nov 2022
reviewed on hcom

5 out of 5 stars

We love this hotel and stay in it every time we drive from Tennessee to New Hampshire for family. The rooms are large and comfortable, the staff is friendly, the breakfast is perfect for my family of 5. It is right next door to a grocery store and a pizza place, so we always have options when we roll in late and tired.
C

Cynthia

18 Nov 2022 - 20 Nov 2022
reviewed on orbitz

3 out of 5 stars

The first room we were given was half clean and ready. Beds made but bath was dirty. Move to second room and it was clean but on third and last day there saw roaches in room. Also lobby bathroom out of order the entire stay so had to bring kids up and down to room during breakfast to use the restroom. Also the ice machines were out of order the entire stay. Hotel staff were nice but said they could not adjust or reimburse us for part of stay as we booked through 3rd party- Expedia. What can Expedia do about this? Good things about this hotel were cost, convenient location, breakfast and hot coffee, cocoa and tea available 24 hours. Also cute letter/ Santa mailbox for kids in lobby. Good things
E

Edmund J

18 Sept 2022 - 19 Sept 2022
reviewed on orbitz

2 out of 5 stars

Check in was supposed to be at 3pm. We got there at 3:30 and were told the room was not clean and would be ready in "under an hour" and they would call us when its ready. 5pm came and went and no call, so we went back anyway to find the front desk lady just couldnt be bothered to call us when it was ready after all. Then when we did get our room, it had a weird smell. We found our ice bucket under the bed with a popped balloon in it for some reason. The fan in the bathroom does not work, so humidity from shower and stink from kids using the toilet creeps into the room. Gross. The screen in the window was hanging out like someone snuck out the window and broke it? We spent hours trying to get the air to come on. The ad on expedia said pool and hot tub, but both were drained. At breakfast, the coffee maker does not turn off when you try to stop it pouring coffee, and scalding coffee goes everywhere. The decaf coffee maker has a paper sign that says out of order. There is no "trash" sign on the trash can, so good luck finding it. No one cleans the tables as guests finish breakfast, so if you go late, expect a dirty table. The minute the guests leave, the cleaning staff raids the breakfast bar (apparently instead of cleaning rooms).
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