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Richmond Marriott

3 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1050 verified Hotels.com guest reviews)
See verified family reviews (8)

About the hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a conference center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.

Nearby attractions

Located in Downtown Richmond neighborhood, Richmond Marriott is connected to the convention center. The National and Altria Theater are cultural highlights, and travelers looking to shop may want to visit Broad Street and Carytown. Looking to enjoy an event or a game while in town? See what's going on at Richmond Raceway. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Free rollaway/extra beds
Laundry facilities
Mini-fridge

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet
Free in-room wifi has a 5-device limit
In-room wifi speed: 100+ mbps (good for 1–2 people or up to 6 devices)

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee 6:30 am–10:00 am on weekdays and 7:00 am–11:00 am on weekends: usd 10-18 for adults and usd 10-18 for children
Room service available

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Transfer shower
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Newspapers in lobby

More

Renovated entire property - september 2020
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Richmond International Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for Richmond Marriott
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

8 reviews

Review data

5 star reviews

12%

4 star reviews

25%

3 star reviews

12%

2 star reviews

38%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Richmond Marriott

Latest reviews (8)

M

Michael

Invalid Date - Invalid Date
reviewed on expedia

1 out of 5 stars

Bunch of kids were in town for some RVA thing. the hotel was full of teenagers running around, cutting lines and loud. it was a miserable time. had issues with room as well with stuff not working.
T

Tatiana

12 Oct 2023 - 15 Oct 2023
reviewed on expedia

5 out of 5 stars

My family and I greatly enjoyed our stay. It’s conveniently attached to the convention center and the service is outstanding.
M

Meagan

25 Sept 2023 - 26 Sept 2023
reviewed on expedia

2 out of 5 stars

Close to Childrens hospital. $41 to valet is ridiculous. It was just me and a baby and struggling to get all the baby and his gear to the room and parking was a challenge. Room had too many scents. Very perfume smell in bathroom and closets. Tv didn’t work. Remote didn’t work. Poor food selections at restaurant
K

Kenneth

1 Sept 2023 - 3 Sept 2023
reviewed on expedia

2 out of 5 stars

The property claims to have a pool on its website but the pool was closed “before COVID”. We have kids and chose the property because we wanted to swim after a long drive. On site amenities minimal.
T

Tiwanda

28 Jul 2023 - 30 Jul 2023
reviewed on expedia

4 out of 5 stars

Overall great property and great location. However there were only 2 working elevators and it was a busy weekend with wedding/receptions, college reunions and NASCAR fans. We were there for a funeral and had to wait for the elevators and when were able to use, it full to capacity. But it served its purpose. There was another family staying there and she has an issue with a staff member. I was there when she explained her situation and the staff person reacted and it was not appropriate at the time.
R

Rebecca

Invalid Date - 16 Jan 2023
reviewed on expedia

3 out of 5 stars

The hotel itself is fairly nice and the staff is very professional. The only thing that was of an inconvenience was the shower head didn't work so my family and I had to use the handheld shower wand when taking a shower. Also, the bathroom sink was slow draining. Other than that, it was an okay facility.
L

Leslie

24 Sept 2022 - 25 Sept 2022
reviewed on hcom

2 out of 5 stars

We had two adults and four children staying in a room that slept six. The room was smaller than expected but seemed clean. When the pull out bed was opened from the sofa was opened there was a fitted sheet that was dirty on the mattress. There were no other sheets in the room. No one answered the phone when we called downstairs several times. I went down the the front desk and was assured that sheets would be brought up immediately. They were never brought to our room. As it was getting very late we finally made due with some blankets that we had brought with is. The front desk staff was friendly.
A

11 Jun 2021 - 12 Jun 2021
reviewed on orbitz

4 out of 5 stars

I had a very nice stay. The only issue I had was, I booked a room with a king bed. When I got there, there were no more rooms available with a king bed. The associate told me she upgraded me to a nicer double bed room. The room was not an upgrade, just a standard double room. I was highly disappointed. I drove from out of town for date night and it was very less than desirable. Parents with a child or children know how very important it is for us to have date night, to queen beds were not it. Oh, well I guess!
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