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The Berkeley Hotel

4 star hotel
8.8/10 Excellent
(1486 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

The Berkeley Hotel offers a convenient and comfortable stay for families visiting Richmond. While it doesn't have an on-site restaurant or some amenities like fridges in all rooms, guests consistently praise the exceptionally friendly and accommodating staff who go above and beyond to ensure a pleasant experience. The hotel's central location allows for easy walking access to downtown businesses and restaurants. The neighbourhood is described as safe and charming, maintaining a traditional feel.

Guest highlights

The exceptionally friendly and accommodating staff who make guests feel welcome and at home.
The convenient location, within walking distance of downtown businesses and restaurants.
The safe and charming neighbourhood with its traditional feel.

About the hotel

Along with a fitness center, this smoke-free hotel has a 24-hour business center and valet parking. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.

Nearby attractions

The Berkeley Hotel is located in Downtown Richmond, a neighborhood in Richmond, and is near the airport and near a train station. Broad Street and Monument Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pocahontas State Park and Capitol Square. Science Museum of Virginia and Children's Museum of Richmond are also worth visiting. Spend some time exploring the area's activities, including winery tours.

Popular amenities

Family friendly

Free cribs/infant beds

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Housekeeping (on request)
Luggage storage
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Outdoor

Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Front-desk safe
Reception hall

More

At least 80% lighting from leds
Smoke-free property

Nearest Airport

Airplane
Richmond International Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for The Berkeley Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

13 reviews

Review data

5 star reviews

46%

4 star reviews

31%

3 star reviews

8%

2 star reviews

8%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about The Berkeley Hotel

Showing 1 - 10 of 13 reviews

Latest reviews (13)

D

Dora

20 Aug 2024 - 23 Aug 2024
reviewed on hcom

5 out of 5 stars

We came in from NY to go to VCU Critical Care Hospital to see our loved one after we were notified of an emergency. We googled a hotel close to the hospital and picked the Berkeley. It was the best decision! We stayed Monday through Friday. It was clean, reliable, in walking distance, and Alfreda at the front desk treated us like family! Because of my daughter’s situation, we will be back, and will be staying here!
K

Kathryn

30 Nov 2023 - 1 Dec 2023
reviewed on hcom

4 out of 5 stars

The rooms were lovely. It's a beautiful older hotel. We enjoyed our stay and the staff were friendly to our fur baby.
C

Cynthia

30 Aug 2023 - 4 Sept 2023
reviewed on hcom

5 out of 5 stars

We were in Richmond for a family event and chose to stay at The Berkeley for it's convenience to our family member and the walkability to downtown businesses. The staff was exceptionally friendly and accommodating. Daily "chats" with them were the norm, and we could not have asked for better service!
I

Imran

13 Jul 2023 - 17 Jul 2023
reviewed on orbitz

2 out of 5 stars

The air conditioning kept shutting off in our room. They did not send someone to fix it rather said that you have to manually reset it every day. We had to reset it 3-4 times every day, in the middle of the night as well when you would be woken up cuz it shut off. The hotel did not have any self parking available as well, it was only Valet parking and it was overpriced. Lastly, there was no fridge or microwave in the room. In todays day and age, that’s the least we expect in a family room. We had to keep buying small quantities of milk for our toddler as it would keep spoiling. Overall, it was a very poor experience for the price that we paid.
M

Manuel

2 May 2023 - 3 May 2023
reviewed on orbitz

4 out of 5 stars

Very nice hotel but limited breakfast (no water other stuff). I brought along our 8 pound dog which cost an extra $100.00. A ridiculous amount for a pet to stay with you. Ownership should be more conscientious about the cost. They advertise as dog friendly but really that is very unfriendly amount for a small dog/family member.
A

Aaron

11 Apr 2023 - 12 Apr 2023
reviewed on hcom

5 out of 5 stars

The stay here as usual was excellent. We have stayed here for years when we travel to Richmond. It is our hotel of choice when we have to stay in Richmond. We only ever had one problem at a previous stay. And they went above and beyond to correct it. They have gained our trust and loyalty. My family recommends The Berkeley to anyone staying in Richmond. The hotel is clean, charming and in a great location. Many good restaurants are within walking distance. Neighborhood feels safe and maintains the old feel of downtown Richmond.
D

Denise

14 Mar 2023 - 16 Mar 2023
reviewed on orbitz

4 out of 5 stars

Front desk and valet staff were kind, professional and efficient. Housekeeping was personable and did a good job. Happy with room and level of cleanliness. Only comments for improvement: should be a robe per person in each room. The one robe in our room had someone else's makeup on it and was tattered. Also, provide hot water and tea at the free breakfast and plain yogurt in addition to your kids' "Trix" yogurt. Personally, I wouldn't eat the pre-packaged breakfast sandwich provided-but it's free.
A

Ashley

4 Mar 2023 - 6 Mar 2023
reviewed on hcom

3 out of 5 stars

Booked the junior suite. Surprised there was no fridge or microwave, in the suite. The continental breakfast was 3 cereal choices, some plain bagels, a few warm items. There is no restaurant in this hotel. For the status and cost of this hotel, I was very disappointed in the lack of amenities but the Tobacco Company being right next door is awesome.
A

Angela

6 Jan 2023 - 7 Jan 2023
reviewed on hcom

5 out of 5 stars

The night manager was very accommodating and gave us a last minute room upgrade when we arrived with one more child than we expected to bring.
P

Paul

2 Jan 2023 - 5 Jan 2023
reviewed on orbitz

5 out of 5 stars

Immaculate hotel. Staff was like family, approachable, caring, friendly, and knew us by name on the first day. Easy walk to food, drink and sites. No parking but the valet service was great. No restaurant, bar or breakfast but they're in the process of reopening.
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