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Hampton Inn & Suites Norfolk-Airport

2 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Hampton Inn & Suites Norfolk-Airport is a welcoming and clean hotel that's great for families. Guests consistently praise the friendly and attentive staff, who go above and beyond to make families feel comfortable, even giving kids cookies upon check-in. The hotel features a refreshing scent throughout, comfortable beds, and a tasty breakfast. The pool is also a highlight for many families. While some guests have noted issues with noise from neighbouring rooms, the staff are responsive to requests for room changes.

Guest highlights

The incredibly friendly and attentive staff, who often engage with children and provide welcoming treats.
The clean and refreshing atmosphere of the hotel.
The comfortable beds and tasty breakfast.
The refreshing pool

About the hotel

Along with an indoor pool, this hotel has a fitness center and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.

Nearby attractions

Hampton Inn & Suites Norfolk-Airport is located near the beach and in an area with good airport proximity. Sandler Center for the Performing Arts and Harrison Opera House are cultural highlights, and some of the area's landmarks include Lynnhaven House and Fairfield. Virginia Zoo and Nauticus National Maritime Center are also worth visiting. With jet skiing, kayaking, and water skiing nearby, you'll find plenty of adventures in the water.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Laundry facilities
Refrigerator

Wifi

Available in all rooms: wifi (usd 4.95 per day), free wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 6:00 am–10:00 am
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Free grocery shopping service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Shopping

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Designated smoking areas
Fireplace in lobby
Tv in lobby
map

Reviews that mention...

Family Reviews

for Hampton Inn & Suites Norfolk-Airport
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

44%

4 star reviews

44%

3 star reviews

0%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hampton Inn & Suites Norfolk-Airport

Latest reviews (9)

K

Katherine

5 Oct 2024 - 6 Oct 2024
reviewed on hcom

4 out of 5 stars

This is a great central location when I come to see my child at college. It is comfortable and there is always a friendly staff.
T

Tanyia

19 Apr 2024 - 22 Apr 2024
reviewed on expedia

4 out of 5 stars

Nice, quiet, family oriented property. Close to many dining and shopping options. Breakfast wasn’t bad at all.
A

Adeela

12 Jan 2024 - 13 Jan 2024
reviewed on hcom

2 out of 5 stars

I’ve been staying here for 3 years due to my child being in college. Everyone is always nice & pleasant. But to see roaches is a problem
S

Steve

29 Dec 2023 - 30 Dec 2023
reviewed on expedia

5 out of 5 stars

The staff were incredibly nice - even giving cookies to our kids upon check-in, and engaging them in conversation. We very much enjoyed the stay and all of the staff we chatted with. The hotel itself was clean and welcoming, and the pool was great! Would definitely stay here again.
R

Richard

11 Aug 2023 - 14 Aug 2023
reviewed on travelocity

4 out of 5 stars

A family became ill and we had one night left to stay. I went thru proper procedures to request a refund on the last night and it was denied by the hotel. I was disappointed on the lack of compassion from the hotel with the fact I did not plan on my family member getting ill and had to cut our trip short and get back home. I would have been happy with a credit toward another stay and that was not even offered. I wish the hotel would have worked me on this issue.
S

Sheila

1 Jun 2023 - 2 Jun 2023
reviewed on travelocity

5 out of 5 stars

We enjoyed how welcoming and clean the hotel was. It had a refreshing scent throughout the building, the beds were comfortable, and the breakfast was tasty. This will be where we’ll stay, every time we visit the area. I will definitely recommend them to my family and friends.
P

Patti

16 Apr 2023 - 17 Apr 2023
reviewed on hcom

5 out of 5 stars

We were very pleased with everything about our stay. We were just just going to stay one night but stayed two. Breakfast was the best compared to all the other places we stayed at. Staff very attentive and gave extra attention to the kids. our room was spacious thank you
J

Jim

10 Jul 2022 - 11 Jul 2022
reviewed on hcom

4 out of 5 stars

Very good service. Requested a room change because of a noisy family next door. The two rooms had a joining door between and even with both doors closed, the sound went right through. Lady at desk changed rooms for us with no problem. Very nice rooms, and no problems after move.
A

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

The staff was very friendly and helpful. By the end of the trip, they knew my family by name. I was very impressed by the room. It was clean (including the carpets), comfortable, and completely affordable. The towels and comforter were plush and soft. The bed itself was extremely comfortable. The bathroom was clean. The location of the hotel was ideal. There is easy access to the major highways (64, 264) and close enough to VaBeach and Norfolk that you could avoid using highways. My only complaint is that the pillows were too soft for my taste. Overall, a wonderful stay! I would definitely recommend this hotel to family and friends. Next time I come to Norfolk/Va Beach, I will definitely stay here.
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