Springhill Suites by Marriott Hampton Coliseum

The facility had advertised that their pool will be open on June 30th, we stayed there July 5-7 and was told that their pool is still under construction, that has been a year of construction! I choose this hotel because they advertised that there is a pool! Very misleading information, they need to update their advertising and we should get compensated for not being able to use the facility that was advertised. They had 3 washer but only one is operational! We needed to use the laundry because we were there for a sport tournament so we needed to laundry the kids uniform. With the hotel rooms sold out for a tournament weekend, they need to be better prepared for the demands of their guests! I would never recommend this facility to anyone!

This was the most disappointing hotel stay for our family. The pictures on the website and the reality of the conditions of the hotel do not match up at all. There was a huge crack on the window running down the entire length of the window. There was a huge chunk missing from one of the dresser drawers. The shower curtain rod was broken. Needles to say we asked to change rooms shortly after checking in. The second room was hardly an upgrade from the first room. The pool was closed until further notice for our entire stay, which was a huge disappointment for our kids.

Room walls paper thin heard all kinds of noise all night dogs barking kids crying. Says free parking but they charge. Breakfast wasn't good.

I booked with this hotel because it had an indoor pool for mi kids. But when we got to the hotel we found out that the pool was closed and not working at all! I was also disappointed with the beds because they are smaller than a full and I was expecting queen size beds. The elevators are not working property so we had to use the stairs and our room was on the 4th floor! Not recommending this hotel!

We booked this hotel solely for the indoor pool to make sure we didn't have any problems with weather. When we arrived it was closed. They informed me it has been since Feb but this was for memorial day weekend and I had only booked a month in advance and they had nothing on line stating the pool was closed. Also, the continental breakfast looked great on line but all the cereal containers were completely empty, the waffle maker didn't have batter or syrup containers so no waffles and the set up for omelettes led to a large platter of hard boiled egg!?!? The sausages and fried potatoes were cold and we got there at 7 when it opened at 630 so we didn't miss anything. These breakfast and the pool led to my children being extremely disappointed and a waste of a trip honestly. The staff was great and the room was good but do not advertise an experience that is quite fictional!

Service desk workers all friendly and helpful. Rooms very quiet and clean. Thin walls as we could hear dog barking and baby crying during night,,,Breakfast was ok, but not much choices....Location was easy to get too,,,Felt ok as far as safety but 1 night did hear gun shots, which was scary...Lots of places to eat very close,,,,Nice sized room,,,,Beds very clean and comfy