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Sonesta Select Dallas Richardson

3 star hotel
Connecting rooms
8.4/10 Very Good
(1030 verified Hotels.com guest reviews)
See verified family reviews (11)

About the hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Located in Richardson, Sonesta Select Dallas Richardson is in the city center and near a metro station. Breckinridge Park and Quorum Park reflect the area's natural beauty and area attractions include Hawaiian Falls Garland and Crayola Experience. Looking to enjoy an event or a game while in town? See what's happening at Plano Sports Authority or Eagle Stadium.

Popular amenities

Family friendly

Grocery/convenience store
Laundry facilities
Outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Breakfast available for a fee: usd 5.00-15 per person

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Outdoor pool

Outdoor

Firepit
Garden
Outdoor furniture
Picnic area
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Grocery/convenience store

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Dallas Love Field
20 km from this hotel
Dallas/Fort Worth International Airport
32 km from this hotel
map

Reviews that mention...

Family Reviews

for Sonesta Select Dallas Richardson
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

11 reviews

Review data

5 star reviews

18%

4 star reviews

36%

3 star reviews

27%

2 star reviews

9%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Sonesta Select Dallas Richardson

Showing 1 - 10 of 11 reviews

Latest reviews (11)

E

Edrick

5 Jun 2024 - 8 Jun 2024
reviewed on expedia

5 out of 5 stars

Area is familiar and safe for family
D

Deanna

19 Apr 2024 - 20 Apr 2024
reviewed on expedia

4 out of 5 stars

The main things I care about are cleanliness and safety, and this property is clean and safe and that is what matters most. On the other hand, it seems there was enough vacancy that no one HAD to be given the room next to the family with two small crying children but I was, either accidentally or because the person checking me in chose to. My room shared in the inside door with their room, making it even louder. I feel like at another property, someone might have cared enough to spare someone that since it seems to have been avoidable,. But I turned on the fan on the AC and bought a new noise app on my phone and was able to sleep eventually.
M

Myron

30 Mar 2024 - 31 Mar 2024
reviewed on hcom

2 out of 5 stars

Was not a good stay, the bathroom light was out, the room was very clean stains on floor, felt they gave us the ectra room all due to booking on line, after complaining about it, they did state that because we book on on.line thru here, nothi g could be done ie change rooms, they would turn in a work order, not helpful or any way to change issues, would not recommend this hotel to friends or family,whichbi have already posted on social media..really the overall worst stay ive had anywhere from ny to California...
D

DeShereon

19 Mar 2024 - 21 Mar 2024
reviewed on expedia

4 out of 5 stars

This is my go to hotel whenever I come to Dallas. I’ve always thought it was nice, clean (I did see a roach on my last night there; for the first time though) and affordable. If I wanted a little more, I’d book next door at the ES Suites. But one of the things what brew me to this hotel was the pet fee of $75. It’s usually more expensive to have my 2 fur kids boarded, so often times I’d bring them along. And this was a price I didn’t mind paying. Until now. Not only have they doubled, yes doubled, the price to $150, they’ve also added a $15 daily cleaning fee. And they’ve also made it a one pet policy. After checking out, my pet fee with all the other taxes, cost more than the initial stay. I like this hotel but unfortunately, this will probably be my last time staying here….
R

Rose

14 Oct 2023 - 15 Oct 2023
reviewed on orbitz

4 out of 5 stars

The stay with my family was nice, although the air conditioning was on and off at night, maybe they have a night setting im not sure, but nothing really MAJOR to complain about i would go again :) good stay comfortable beds
J

Johanna

5 Aug 2023 - 6 Aug 2023
reviewed on orbitz

5 out of 5 stars

Definitely recommend this hotel! hotel ran out of 2 bed rooms when I checked in. The staff member (I believe DJ) went above and beyond to assist with this situation. He offered to send me and my family to their sister hotel next door. If this was at another hotel, they would have told me 1 bed room or nothing, which has happened before.
M

Mayank

Invalid Date - 30 Nov 2022
reviewed on orbitz

3 out of 5 stars

the property was clean, except that there were instances of bed bug as my kids got red marks on their skin. apart from that i had a comfortable stay at the property.
W

WILLIAM

7 Oct 2022 - 9 Oct 2022
reviewed on hcom

3 out of 5 stars

Almost everything was ok except when we checked in, we were told that we couldn’t use the swimming pool. WE HAD KIDS WITH US! That was not something we wanted to hear! You advertised a pool! if it is not going to be available, you should let people know on your website! Breakfast for 1 adult and 2 kids was $51.64 which is ridiculous! We didn’t do that again!
M

Marissa

28 Sept 2022 - 5 Oct 2022
reviewed on hcom

1 out of 5 stars

Smells like animal, weed, cigarettes, and mold. All 5 of us got congested and our 3 kids were choking/coughing at night. It got so bad that we left after the 3rd night instead of staying 7 nights, and none of the workers seemed to do anything about it or try to stop people from smoking inside the building, other than one day it smelled like they dumped a whole bottle of purfume down the hall to try to cover it up. We felt like it was very unhealthy to be there, especially with our 3 kids. We checked out and went to a different hotel and almost immediately all of us started breathing better and stopped having the issues that we were having while staying at Sonesta. We've tried to reach the manager a few times to try to get a refund for the 4 days that we didn't end up staying there, and they never call back, they just ignore us. I definitely don't recommend staying here unless you want to smoke weed and cigarettes, and bring your huge dogs like everyone else did (which the pets were honestly fine, because it's a pet friendly hotel, but really they need to sanitize and clean better here because of it instead of just leaving animal pee and smashed in poop or whatever was in the carpets all the way down the hall, at least on the 2nd floor where we were. It was really Just nasty, unsanitary, and not a healthy environment to stay in. Also, it's unbelievable that the staff didn't act like they cared at all about people smoking inside. They were nice, but clearly didn't care. Yuck
J

Joe

3 Sept 2022 - 4 Sept 2022
reviewed on orbitz

3 out of 5 stars

Neighbors had a baby crying all night, staff did nothing about this when we complained. Arrived at 2:50 but front desk refused to let us check in until 3pm.
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