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Renaissance Dallas Richardson Hotel

4 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

The Renaissance Dallas Richardson Hotel provides a luxurious and comfortable stay for families. While some guests have noted inconsistencies in service, many families appreciate the indoor pool, perfect for a getaway, and the spacious junior suites. The hotel's convenient location is also a plus for many.

Guest highlights

Indoor pool, great for family getaways
Spacious junior suites

About the hotel

This smoke-free hotel features 3 restaurants, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Weekly housekeeping is available.

Nearby attractions

Located in Richardson, Renaissance Dallas Richardson Hotel is in the business district and near the beach. Galleria Dallas and Shops at Willow Bend are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Arbor Hills Nature Preserve. Looking to enjoy an event or a game while in town? See what's happening at Plano Sports Authority or Eagle Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

Popular amenities

Family friendly

Free area shuttle
Free cribs/infant beds
Laundry facilities
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: wifi (usd 12.95 per day), wired internet (surcharge)
Available in some public areas: free wifi

Food and drink

1 bar
3 restaurants and 1 coffee shop/cafe
Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Swimming pool

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airports

Airplane
Dallas Love Field
20 km from this hotel
Dallas/Fort Worth International Airport
32 km from this hotel
map

Reviews that mention...

Family Reviews

for Renaissance Dallas Richardson Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

9 reviews

Review data

5 star reviews

56%

4 star reviews

11%

3 star reviews

11%

2 star reviews

11%

1 star reviews

11%

We have selected a sample of reviews which reflect what families have said about Renaissance Dallas Richardson Hotel

Latest reviews (9)

M

Meghan

23 May 2024 - 26 May 2024
reviewed on expedia

5 out of 5 stars

Would definitely stay here again. We had a junior suite.
S

Shameka

29 Jul 2023 - 30 Jul 2023
reviewed on hcom

5 out of 5 stars

Always a pleasure staying here me and my family been coming here for over 15yrs. Miss the water park outside. Love coming here fall winter and if it’s too hot in the summer for the indoor pool and jacuzzi
D

DANIEL

1 Jul 2023 - 2 Jul 2023
reviewed on orbitz

3 out of 5 stars

Front desk checking process was disorganized and rooms were not ready on time! We were checked in late and my kids weren’t happy due to lost time!
A

Andrew

10 Jun 2023 - 11 Jun 2023
reviewed on orbitz

2 out of 5 stars

Unknown to us when we booked, there was a very inappropriate adult conference at this place during our stay. We are so glad we did not have our kids for the weekend because the things we saw were downright offensive. We will never stay at this hotel again because I refuse to pay money to a place that supports garbage like this in a place where non-conference goers, including families are also staying.
L

Lindsey

21 Dec 2022 - 22 Dec 2022
reviewed on hcom

1 out of 5 stars

We booked the stay the day before we headed out of town as a stop on our way to Branson, MO to visit family. Unfortunately, we got a call from school the day we were supposed to leave with a sick 5 year old. The hotel front desk mgr declined the refund. In true holiday spirit. What a great first impression? As if it wasn’t enough not be able to spend Christmas with family. It is a bummer because we plan to make this trip offer but will never book there again. Not accommodating.
A

28 Jan 2023 - 29 Jan 2023
reviewed on hcom

5 out of 5 stars

Very clean and nice room.This is my 2nd stay here with my family. The receptionist who checked us in and out was not very friendly.She needs to work on her customer service.
A

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

First time at the Renaissance. We usually stay at another hotel in Dallas. Since this was a family trip (7 of us), we choose the Renaissance. Boy were we happy. Luxurious, comfortable, all amenities present. Pool and hot tub on their own floor, great for privacy. Sauna was out of service though. Drinks were good but pricey. Valet was pricey also at $20/night but it was unlimited in and out. No comp breakfast was a disappointment. In short, amazing hotel I will frequent many times and as close to perfect as I expect to find.
A

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

Needed a place to stay after a full day of birthday party with grand kids. Got a good deal from Hotels.com and a quite comfortable place to stay. Hotel was conveniently located. Had a great birthday party and a nice place to rest afterwards.
A

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

We live outside Dallas and brought kids for a three day getaway during spring break. Being they had an indoor pool made it perfect! I have been a flight attendant for 15 years so the thought of going to a hotel wasn't as exciting for me, but I was totally impressed. Kids had a blast and everyone was so nice. I will definitely do this again!
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