Hilton Richardson Dallas

About the hotel

Timezone: America/Chicago When you stay at Hyatt Regency Richardson - Dallas in Richardson, you'll be in the business district, a 3-minute drive from University of Texas at Dallas and 9 minutes from Plano Convention Center. This 4-star hotel is 8.2 mi (13.1 km) from Galleria Dallas and 9 mi (14.5 km) from NorthPark Center. Make yourself at home in one of the 337 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. LED televisions are provided for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Satisfy your appetite for lunch at the hotel's restaurant, Boots and Brix, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee. Featured amenities include a 24-hour business center, limo/town car service, and express check-in. This hotel has 15 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Nearby attractions

Located in Richardson, Hilton Richardson Dallas is in the business district and near a metro station. Breckinridge Park and Quorum Park reflect the area's natural beauty and area attractions include Hawaiian Falls Garland and Crayola Experience. Looking to enjoy an event or a game while in town? See what's happening at Plano Sports Authority or Moody Coliseum. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds

Free rollaway/extra beds

Outdoor pool

Refrigerator

Wifi

Available in all rooms: wifi (usd 9.95 per night)

Available in some public areas: wifi (usd 9.95 per night)

In-room wifi speed: 50+ mbps

Food and drink

1 bar

1 restaurant

Buffet breakfast available for a fee weekends 7:00 am–11:00 am: usd 10-19 per person

Guest services

24-hour front desk

Dry cleaning service

Housekeeping (on request)

Luggage storage

Multilingual staff

Porter/bellhop

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Phone accessibility kit

Roll-in shower (select rooms)

Stair-free path to entrance

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

24-hour fitness center

Outdoor pool

Outdoor

Pool sun loungers

Terrace

Conveniences

Atm/banking services

Banquet hall

Elevator

Front-desk safe

Gift shop/newsstand

More

Smoke-free property

Tv in lobby

Show less...

Nearest Airports

Dallas Love Field

19 km from this hotel

Dallas/Fort Worth International Airport

31 km from this hotel

Reviews that mention...

All reviews (8)parking (4)clean (4)location (1)evening entertainment (1)staff (1)accesibility (1)pool (1)

Family Reviews

for Hilton Richardson Dallas

3.5 out of 5 stars

8 reviews

Review data

5 star reviews

25%

4 star reviews

25%

3 star reviews

12%

2 star reviews

38%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Richardson Dallas

Latest reviews (8)

R

Ron

24 May 2024 - 26 May 2024

reviewed on expedia

3 out of 5 stars

Decided to go and see what the Hilton in Richardson had to offer. I’ve been visiting a family member every two weeks from New Braunfels. The pros, parking, great location, close to restaurants, and nice property. Clean for the most part. Good restaurant and bar area. Why do they have to be so bright? Cons, maybe it was a bad wknd. So for two days i had no T.V. (first world problems right). I’m thinking batteries. So being that i carry materials for work i had some. I replaced them and still no luck. Called and let them know to replace clicker. I stepped out for few hours. Came back and no one maintenance hadn’t gone up. So i sat at the bar and killed 2 more hours. Checked again, they didn’t know. “Call your maintenance.” Still hadn’t gone. by checkout Sunday still no one showed. Then… Tried to take a shower. Two setting. Scalding hot and hot. No cold so i bathed from the sink. I called and told them to note both issues. It was at 10 by that time. The response was that they would note it. No mention of “hey sorry, can we try and rectify by finding another room?” Am i expecting too much? They said tomorrow morning before you check out speak to the manager to see about some kind of compensation. Svetlana, the desk manager was apologetic and referred me back to Expedia for any compensation for a less than stellar job. Hilton… you had one job. Shake up your maintenance crew

M

Mary grace de

24 Feb 2024 - 25 Feb 2024

reviewed on expedia

5 out of 5 stars

Clean and very child friendly

K

Kristina

14 Oct 2023 - 15 Oct 2023

reviewed on travelocity

5 out of 5 stars

Comfortable beds! Slept like a baby! The rooms were emaculantly clean. The moment we walked into Hilton, there was a freah aroma in the air. Wonderful staff and will definitely stay there again next t8me I'm in Plano, Tx! Highly recommend!

E

Enita

23 Nov 2022 - 25 Nov 2022

reviewed on hcom

4 out of 5 stars

The only problem was they started charging for parking, which was a little surprise at the check-in process. It was not expensive but should have some type of acknowledgment upon the booking process. Overall, it was pleasant. This is still a great hotel I’d recommend to my friends and family.

S

Silvia

7 Oct 2022 - 9 Oct 2022

reviewed on travelocity

2 out of 5 stars

The rooms was nice but very thin walls so you can hear other guests . I should checking out one day before because of a family urgency and they charge me the complete days and they charge you when you check in a deposit of 100 dlls and when you leave they said it will took 7 to 10 days to refund the amount to your card I think they need to just open the account without any charge in cae you need it I dont like you cant have you refund until one week later

G

Geoff

14 May 2022 - 15 May 2022

reviewed on hcom

2 out of 5 stars

Horrible stay said check in time was 3 didnt get my room till 5. Had to eat in car which was very unplaseant for me n my family Sink wouldn't drain. Asked them 4 coffee guy said well bring it up in 20 minutes never did. Very unhappy never staying here again plus Parking is 14 bucks freaking ridiculous pay 120 for room then parking ha..ha

T

Tania

29 Apr 2022 - 1 May 2022

reviewed on travelocity

2 out of 5 stars

I was very disappointed with the hotel. Our floor smelled like if the carpets were wet, we asked for different rooms in different floors, but the hotel didn't have any, they however sprayed something to mask the smell, this solution only lasted a couple of hours. The water in the pool was so cold that my kids couldn't swim for more than 10 minutes. Elevators were packed and slow. The bathtub on my room didn't worked and the drain had a lot of hair on it (yucky!!). Overall I expected a lot more.

A

30 May 2024 - 1 Jun 2024

reviewed on hcom

4 out of 5 stars

I’m a local who checked in for 2 days after staying at a crappier motel after the storm on 5/28. We had serious tree damage, including a neighbor’s tree that took out the lines in the alley behind me so it was not a quick fix and I was stressed as a single mom of a high-needs special needs kid who was completely discombobulated by everything. The check-in process was smooth with a lovely and helpful young gentleman whose name I forget (he had an eyepatch), followed by another super helpful gentleman the following day who, when I had a question about additional charges I wasn’t aware of ($50/nt deposit x2), patiently helped (without judgement!!) split charges btwn cards because rent and bills were due and these were unexpected expenses. Comfortable, clean, spacious rooms, comfortable beds, nice toiletries and towels, nice lobby and seating areas, plenty of parking, so quiet I didn’t even hear yet another raging storm my first night there, etc. My only complaints are a) the thermostat in the room was wonky and didn’t seem to register desired temp and didn’t cool properly at night which was annoying but not a huge deal and b) whoever decided to put the curtain openings at the head of the bed instead of the foot of it needs some sense knocked into them and c) the woman who worked the front desk the Saturday I checked out wasn’t the friendliest or most helpful. Would definitely recommend and/or stay again as, overall, it was a pleasant stay and a much needed respite.