Hampton Inn & Suites Dallas Market Center

Manager name Julia was very rude. Came up hollering because they have a water leak and we had no idea. Couldn’t shower at all that night until they found us another room the next morning. Blame us for running water on the floor (like children) in her words when we are grown adults. After all that was a hotel leak problem not ours! Other staffs were helpful.

The staff (Eddie and Cedrica) were amazing. I had an overall pleasant stay. The two issues I had was not staff related, but company related. If you are tall or have problems with your knees you may have a slight problem. The toilets were well made but they were made for children or vertically challenged people. They were really low. The second was the LG television picture kept getting really dark and hard to see. I called down to the front desk and they brought another television to the room. Unfortunately the same thing happened. I didn't call them again because I could see the picture, but when it's time to upgrade the televisions the company may want to keep that in mind. But I had a pleasant stay. There was plenty of free parking and the location was excellent

It is located alongside a freeway, however, my room was on the backside and we heard absolutely nothing with AC running. Fabulous property, will return to this location again. Very clean, kid friendly.

Chose this specific hotel so the kids could swim. Checked in, got the kids changed and went down to the pool. The pool was a disaster… turns out it was broken… there needs to be a way to communicate that kind of information prior to checking in so we can change plans. We felt duped.