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Tru by Hilton Pigeon Forge, TN

2 1/2 star hotel
8.8/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (35)

generated by AI based on family reviews

Overview

Tru by Hilton Pigeon Forge offers a fun-filled family experience. Kids will love the indoor and outdoor pools, while the whole family can enjoy the games in the lobby and the fantastic sky deck with its beautiful views. The hotel is conveniently located near attractions and restaurants, and the breakfast offers a good selection. While some guests noted the beds could be more comfortable, the spacious rooms and family-friendly amenities make it a popular choice.

Guest highlights

The indoor and outdoor pools
The games in the lobby (foosball, Super Nintendo)
The sky deck with its stunning views
The convenient location near attractions and restaurants
The breakfast (especially the pancake machine)

About the hotel


Property Location
With a stay at Tru by Hilton Pigeon Forge, TN in Pigeon Forge, you'll be within a 15-minute walk of LeConte Center At Pigeon Forge and The Comedy Barn Theater. This hotel is 0.7 mi (1.2 km) from Island at Pigeon Forge and 1.4 mi (2.3 km) from Titanic Museum.

Rooms
Make yourself at home in one of the 102 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, tour/ticket assistance, and a picnic area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining
A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.

Nearby attractions

Located in Pigeon Forge, Tru by Hilton Pigeon Forge, TN is near theme parks. Some of the area's popular attractions include Dollywood and Ripley's Aquarium of the Smokies. Pigeon Forge Snow and The Track are also worth visiting.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Indoor pool
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 7 am–10 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Billiards/pool table
Fitness center
Indoor pool
Outdoor pool

Outdoor

Picnic area
Rooftop terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas (fines apply)

Nearest Airport

Airplane
McGhee Tyson Airport
38 km from this hotel
map

Reviews that mention...

Family Reviews

for Tru by Hilton Pigeon Forge, TN
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

35 reviews

Review data

5 star reviews

66%

4 star reviews

20%

3 star reviews

6%

2 star reviews

6%

1 star reviews

3%

We have selected a sample of reviews which reflect what families have said about Tru by Hilton Pigeon Forge, TN

Showing 1 - 10 of 35 reviews

Latest reviews (35)

P

Preston

12 Jul 2024 - 16 Jul 2024
reviewed on hcom

5 out of 5 stars

Room was very clean, only thing missing was drawers. My family loved the body wash, shampoo and condition so much that I had to buy some. Pool was great, breakfast was good. Friendly staff. Loved the sky deck. Walked to the island with ease. Only left a star off for comfort because of the very uncomfortable pillows and the trash truck right outside our window at 5am. Otherwise, wonderful place to stay and will probably come back, with our own pillows.
J

Jennifer

16 Jul 2024 - 19 Jul 2024
reviewed on hcom

2 out of 5 stars

The lobby personnel were nice. As far as the room the floors were so dirty my child’s feet were black!!! Our white towels were all stained. The beds are so uncomfortable. The white comforter was stained on the bed.
C

Cindy

6 Jul 2024 - 10 Jul 2024
reviewed on travelocity

5 out of 5 stars

This is our 3rd year back to Tennessee for some R&R with the family. We love this hotel. It is always clean and smells so good when you walk in. No place I would rather stay! We have came in the Spring and Fall and this time it was July hot summer time. Always a great place to stay. Highly recommend.
S

Stephanie

21 Jun 2024 - 28 Jun 2024
reviewed on expedia

5 out of 5 stars

Hotel was nice, we stayed with my family for 6 nights. We had a king suit with the room with the bunk beds. Surprised to see a Super Nintendo, which was a hit with the kids. Breakfast was good. The pool was nice (outdoor). The roof top hang out had beautiful views.
C

Christopher

15 Jun 2024 - 16 Jun 2024
reviewed on hcom

5 out of 5 stars

We travel to Pigeon Forge often. This was our first time staying at Tru by Hilton. Great experience! Check-in was efficient. Facilities were clean and bright. The room was large with plenty of space. The bathroom was also large and clean. Lots of children because of the indoor pool and shared outdoor pool. The foosball table also attracted teenagers. We didn’t try the breakfast; there were so many people enjoying the breakfast we decided to eat elsewhere. Lastly, we loved the fact the facility was away from the main road; much easier for travel.
A

Arpita

24 May 2024 - 26 May 2024
reviewed on expedia

4 out of 5 stars

Great experience staying here. Walking distance from The Island and also close to most restaurants and attractions. I would recommend this hotel to people with kids as this hotel has 2 pools, and lot of games in the lobby that they can play and also breakfast has so many options. We enjoyed our stay very much.
M

Mary

9 May 2024 - 11 May 2024
reviewed on expedia

5 out of 5 stars

My family and I had such a great time here, and we will definitely be coming again! This hotel has such a unique and fun setup. The sky deck is a great size and has separate sections for different groups to hang out, and the views are pretty. The lobby is a lot of fun, and we really enjoyed playing several games of foosball. Staff is nice and helpful. Breakfast was great, and kids had fun making pancakes themselves with the cool pancake machine. The beds could have been more comfortable, but the room setups were very nice and fun. I definitely recommend staying here.
B

Belinda

29 Mar 2024 - 31 Mar 2024
reviewed on expedia

5 out of 5 stars

We loved everything about the place. Felt safe, loved the breakfast that was provided, rooftop was awesome & beautiful to look out at night to see Pigeon Forge. Great place to bring your family. One thing that the bathrooms need in the rooms is a vent to draw out the dampness after showers.
E

Eric

25 Mar 2024 - 27 Mar 2024
reviewed on hcom

5 out of 5 stars

Cool hotel. Very clean. The staff was friendly. Bonus indoor pool that we didn’t know about! Would definitely stay again, great for families
K

Karen

29 Mar 2024 - 31 Mar 2024
reviewed on hcom

4 out of 5 stars

Staff was very welcoming and accommodating for the most part. Did ask to have my sheets changed was gone all day and it hadnt been done. Told Jason and he made sure it got done. Breakfast was decent especially for it to be free. Saturdays Breakfast was better then Sundays. The young lady who took care of breakfast ans keeping the lobby clean durinv that period did a phenomenal job. Her hard work shouldnt go unnoticed. conveniently located and close to everything. The indoor pool is small but the outdoor water play is much bigger. My kids enjoyed the activities the hotel had to offer. We would stay here again. A microwave in each room would be helpful. The beds could be a little more comfortable as well. Overall not a bad stay.
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