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Home2 Suites by Hilton Pigeon Forge

3 star hotel
9.4/10 Exceptional
(945 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

Home2 Suites by Hilton Pigeon Forge is a great option for families visiting the area. Families consistently praise the spacious and clean rooms, perfect for families of all sizes. The hotel also boasts a fantastic pool, a plus for kids, and a decent breakfast. The convenient location, close to attractions like Dollywood and other family-friendly amenities, is another major draw. While some minor maintenance issues have been reported, the overall guest experience is overwhelmingly positive.

Guest highlights

Spacious rooms, ideal for families of all sizes
A fantastic pool that is a big hit with kids
Convenient location near Dollywood and other family attractions
Decent breakfast with a good selection

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning. Limited housekeeping is available.

Nearby attractions

Located in Pigeon Forge, Home2 Suites by Hilton Pigeon Forge is in the mountains and in a national park. The area's natural beauty can be seen at Great Smoky Mountains National Park and popular attractions include Dollywood and Ripley's Aquarium of the Smokies. Great Smoky Mountain Wheel and Pigeon Forge Snow are also worth visiting.

Popular amenities

Family friendly

Full-sized refrigerator
Indoor pool
Kitchenette
Laundry facilities
Microwave
Seasonal outdoor pool
Sofa bed
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free continental breakfast available daily 7 am–10 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Seasonal outdoor pool

Outdoor

Bbq grill(s)
Picnic area

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand
Newspapers in lobby

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
McGhee Tyson Airport
39 km from this hotel
map

Reviews that mention...

Family Reviews

for Home2 Suites by Hilton Pigeon Forge
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

16 reviews

Review data

5 star reviews

88%

4 star reviews

12%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Home2 Suites by Hilton Pigeon Forge

Showing 1 - 10 of 16 reviews

Latest reviews (16)

D

Delisa

19 Sept 2024 - 21 Sept 2024
reviewed on hcom

5 out of 5 stars

My family and I had an awesome visit. H2 suites is one of our favorite hotels. My experience was great from check in to check out. The breakfast was nice, nice selection. The front desk rep were very courteous, our rooms were very spacious and clean
M

Matthew

19 Jun 2024 - 20 Jun 2024
reviewed on hcom

4 out of 5 stars

Hotel was nice upon arrival. Room was clean and our kids enjoyed the pool. Our mattress and pillows were very uncomfortable making sleep challenging that night. The next day, We had an issue we needed addressed a few hours after we checked out of the hotel. We attempted to call multiple times and were never able to speak with anyone. It was a week day morning and afternoon timeframe. Kept getting referrred to a general line for Hilton customer service and were advised the wait time to speak with a representative would be over 30min on hold.
R

Rebecca

6 Jun 2024 - 8 Jun 2024
reviewed on expedia

5 out of 5 stars

Really enjoyed our stay here and will definitely return. The room was big and our family of 4 didn’t feel cramped. The breakfast was decent and the pool was fantastic. They also provided free coffee and tea 24 hours. The beds were also very comfortable. We will be back! 😊
A

Anna

24 Mar 2024 - 25 Mar 2024
reviewed on hcom

5 out of 5 stars

Very comfortable hotel for our night before Dollywood. Our family with 3 teenage boys had enough space and we were able to walk to the Nike store, go karts, grocery store and back. It felt good to walk after a long drive. Plus the view of the sunset from the hotel parking lot was really nice too.
J

Jamie

22 Dec 2023 - 24 Dec 2023
reviewed on expedia

5 out of 5 stars

I liked it all except breakfast, was wishing for plain eggs like scrambled. And some additional Gluten free options. The food was great just my family has some foods they cannot eat.
B

Bethanie

4 Nov 2023 - 5 Nov 2023
reviewed on hcom

5 out of 5 stars

Overall,this was a very pleasant stay. The only issues we had was the WiFi signing didn't work, no matter which way we spelled the last name. But it was resolved after a visit to the front desk. The cleaning crew missed a few spots on the kitchen floor, but it was a quiet and comfortable stay. Plenty of space for our kids. Close to Dollywood too!
D

Danielle

6 Aug 2023 - 10 Aug 2023
reviewed on hcom

5 out of 5 stars

This hotel was AMAZING!! We enjoyed it so much from thr spacious rooms to the two pools!!! We traveled from Vermknt with a 7 week old baby and had everything we could possibly need...We cant wait to make another trip here as a family!!
A

Alyssa

23 Jul 2023 - 26 Jul 2023
reviewed on travelocity

4 out of 5 stars

Great location to get to everywhere you would want to go. Safe and no sign of bugs, not being cleaned, etc. Everyone was friendly and helpful. Breakfast is to be expected for continental breakfast, everyone can find something they will like though. The splash pad area was very clean and wasn't over crowded or unsafe. Hotel was quiet and clean enough but is starting to show signs wear and tear like a bucket catching water from a leak in the lobby, carpet missing spots, rust and wear and tear in the bathroom. Overall very convenient and was great for our family with littles to have the splash pad and breakfast option along with the ammenities in the room!
S

Samantha

16 Jul 2023 - 20 Jul 2023
reviewed on travelocity

5 out of 5 stars

Room was perfect with a kitchette to have snacks for my 3 kids. I loved that the gym had a peloton! Would definitely recommend this hotel!
E

Eric

14 Jul 2023 - 16 Jul 2023
reviewed on travelocity

5 out of 5 stars

Room was modern and clean with enough space for our family. Staff were very attentive to all our needs
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