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Hilton Garden Inn Pigeon Forge

3 star hotel
Connecting rooms
9.2/10 Wonderful
(1012 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

Hilton Garden Inn Pigeon Forge is a great option for families, with spacious suites perfect for spreading out and welcoming staff. Guests consistently praise the cleanliness and kid-friendly atmosphere, highlighting the enjoyable pools and spa. The hotel's location offers easy access to local attractions. While some mention slow elevators, the overall experience is positive.

Guest highlights

The spacious suites, allowing families to spread out comfortably.
The clean and kid-friendly environment.
The enjoyable pools and spa.
The welcoming and accommodating staff

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a seasonal outdoor pool. Housekeeping is available on request.

Nearby attractions

Located in Pigeon Forge, Hilton Garden Inn Pigeon Forge is in the city center and near theme parks. Some of the area's popular attractions include Dollywood and Ripley's Aquarium of the Smokies. Looking to enjoy an event or a game while in town? See what's happening at The Ripken Experience - Pigeon Forge or Smokies Stadium. Relax and indulge in the area's winery tours, or seek out an adventure with hiking/biking trails, horse riding, and ziplining nearby.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Seasonal outdoor pool

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee 6:30 am–10:30 am on weekdays and 7:00 am–11:00 am on weekends: usd 10-12 for adults and usd 8-8 for children

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool access ramp on site
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Indoor pool
Seasonal outdoor pool

Outdoor

Firepit
Outdoor furniture

Conveniences

Elevator
Front-desk safe

More

Renovated entire property - june 2016
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
McGhee Tyson Airport
38 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn Pigeon Forge
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

15 reviews

Review data

5 star reviews

47%

4 star reviews

40%

3 star reviews

13%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn Pigeon Forge

Showing 1 - 10 of 15 reviews

Latest reviews (15)

C

Carrie

10 Jun 2024 - 12 Jun 2024
reviewed on expedia

5 out of 5 stars

We absolutely loved our stay! It was very clean and kid friendly! We enjoyed the pools and spa!
C

Charlene

16 May 2024 - 17 May 2024
reviewed on expedia

5 out of 5 stars

Our stay was actually a gift from son & family for a festival in the area. We had a wonderful time & exceptional lodging.Will recomend to friends visiting the area.
R

Rodney

12 Apr 2024 - 14 Apr 2024
reviewed on expedia

4 out of 5 stars

I absolutely liked the access to the attraction around the hotel.. area around the residence was well maintained other than the bar not being open later than 10pm....my family still had a plesant and enjoyable stay
B

Beth

12 Apr 2024 - 14 Apr 2024
reviewed on expedia

4 out of 5 stars

The property itself and rooms were fantastic! The only issue were the elevators. They were slow, if working at all. We were on the 5th floor and finally found the stairs, but with luggage and multiple children, it was a bit difficult.
J

Jessica

3 Mar 2024 - 7 Mar 2024
reviewed on expedia

5 out of 5 stars

I would definitely stay here wiit kids again the staff was very accommodating to the needs i needed. Very understanding with my disability needs. The manager was extremely helpful. And understanding.
K

Kara

23 Mar 2024 - 29 Mar 2024
reviewed on hcom

5 out of 5 stars

The hotel itself was excellent. I love that there are suites large enough to accommodate families so we can spread out. The front desk staff are so friendly and helpful. The only thing that could make this hotel better is if there were a continental breakfast with make your own waffles, cereal etc. We try to stay at hotels that have this option- it’s so much easier for families.
B

Billy

31 Dec 2023 - 1 Jan 2024
reviewed on hcom

5 out of 5 stars

We really enjoyed our New Year’s Eve stay. Very beautiful place! Love that it’s dog friendly. Very good accommodations for our fur baby! Will definitely recommend to our friends and family!
M

Mathew

9 Nov 2023 - 10 Nov 2023
reviewed on hcom

3 out of 5 stars

Hotel overall was nice. Welcoming front desk staff. It was a little alarming that one of my littles picked up a half eaten cookie in our room that wasn’t ours. So cleaning on the rooms could definitely be a bit better. The very small sample bottles of shampoo and conditioner are a hard stretch for a family of 5 and seem to be a waste of plastic. A lot of the hotels have went with the refillable bottle but maybe just late to the game here.
B

BH

5 May 2023 - 7 May 2023
reviewed on orbitz

3 out of 5 stars

The hotel was fine, the employees were very helpful and professional. My only concern with the property was the lack of at least a continental breakfast to be included for $200 a night. For the typical (free) included with your stay breakfast at other hotels, they wanted $12.95 a person and the options and prices went up from there. Just inconvenient and a bit greedy to hit a family of four for an additional $54-$55 plus tip to start the morning off. Was $500 for a 2 night stay not enough…come on do a little better.
K

Kimberly

20 Feb 2023 - 24 Feb 2023
reviewed on orbitz

5 out of 5 stars

We had a great stay. They treated us and our fur baby exceptionally well.
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