Gatlinburg Town Square by Exploria Resorts

It was amazing. The kids loved it.

Hotel was dated, but clean. Pool area was in need of repairs, with pieces of concrete flaking off, but didn't stop us from swimming. Room was in great shape, with two bedrooms and two full bathrooms, it was more like an apartment than a hotel. It was clean and the beds were comfortable for the whole family. Kitchen area had a few pots and pans to cook with along with a stove, oven and microwave and full sized fridge. The details regarding laundry facilities weren't clear, but we were able to locate and utilize them after inquiring.

This property was perfect for my family get away! It was nice having 2 separate bed rooms and bathrooms, and having the living area and kitchen was great! We will be staying here again!

**NOTE re: the property. There are TWO buildings on opposite sides of the street. We booked 2 queens for our family of 4 not knowing this. It can be an issue for families w kids (like us). The initial room we were given was in the building where you check in (on the opposite side of the street from the pool & amenities). That room was dismal & not at all like the pics. We inquired and were moved to the opposite side with a king bed & fold out sofa. That unit looked like the pictures and was lovely. They did say they’d up charge us for the switch, but my husband refused to accept it. All in all they were accommodating & it all worked out well. We’d stay again, but book the king w sofa sleeper to ensure being closer to amenities.

The staff was very friendly. The hotel offered a lot of activities for kids (basketball, indoor & outdoor pool, giant checkers, ping pong. Parking spaces are smaller than average and the garage is not easy to maneuver. The rooms are outdated and the carpet grossed me out a little. The couch had metal sticking out of the arm. Navigating the property is confusing and a lot of guests were wandering around asking other guests if they knew which stairs or elevators to take. Some signs would have been helpful.

We were very pleased staying here! It was us two adults and our 3 young children and we all had plenty of space! The apartments were very nice and clean, I appreciated the full kitchen complete with dishes/silverware/pans. Loved having a balcony. We really appreciated no cost laundry as we had not expected to do laundry but with 1 child and 2 babies, we ended up having to do laundry anyway. The indoor pool was a very nice size and our child loved it. We felt safe above all else staying here. Will definitely stay here anytime we are in Gatlinburg. We loved it!

My family and i really enjoyed our stay! Our rooms were very clean and spacious! We'll definitely be back again!

Very nice and clean room. Comfortable beds with plenty of fsmily space. Good kitchen space with everything we needed. Pool and hot tub was great for the kids.

Yes the place is outdated but it is super nice and comfortable for our family. It was clean and conveniently located to the main strip where all the fun is.

Convenient to the parkway. Kitchen was well stocked with frequently used items to cook. Didnt like that the hottub was very small for how big the resort was... always filled with at least 6-8 adults and lots of kids running in and out.