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Summerset Hotel & Suites

2 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

Summerset Hotel & Suites offers a comfortable and convenient stay for families. Families appreciate the hotel's clean and comfortable rooms, friendly and helpful staff, and the presence of a pool and hot tub. While some guests have noted that the rooms are dated, the overall experience is generally positive, particularly for those visiting family in the area or attending nearby events. The hotel's quiet location off the road is also a plus for many.

Guest highlights

The hotel's quiet location off the road.
Clean and comfortable rooms
Friendly and helpful staff
Pool and hot tub
Convenient location for visiting family
Good value

About the hotel

An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.

Nearby attractions

Summerset Hotel & Suites is located in Blackhawk. While the natural beauty of Petrified Forest of the Black Hills and Dinosaur Park can be enjoyed by anyone, those looking for an activity can check out Storybook Island. <br>Flags and Wheels Indoor Racing and Pirate's Cove Adventure Golf are also worth visiting. Spend some time exploring the area's activities, including downhill skiing and golfing.

Popular amenities

Family friendly

Indoor pool
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free self-serve breakfast available daily 6:00 am–10:00 am

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

Fitness center
Indoor pool
Spa tub

Outdoor

Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Fireplace in lobby
Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Summerset Hotel & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

10 reviews

Review data

5 star reviews

70%

4 star reviews

0%

3 star reviews

20%

2 star reviews

10%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Summerset Hotel & Suites

Latest reviews (10)

V

Victor

17 Aug 2024 - 18 Aug 2024
reviewed on hcom

5 out of 5 stars

The hotel had pool and hot tub as usual in a family hotel full of kids. But hotel was very quiet off the road.
s

shirley

9 Jul 2024 - 14 Jul 2024
reviewed on expedia

5 out of 5 stars

This hotel is always my go to stay when i am visiting family.
J

Jana

23 Jun 2024 - 24 Jun 2024
reviewed on expedia

2 out of 5 stars

They don’t disclose what their pet fee is on their website and when we arrived we found out it was $35 USD per pet. So were charges $70 USD for a small dog and medium dog! That doubled the cost of the room! We had booked on expedia and could not cancel. That rate is highest of any pet fees I have paid. Hotels don’t charge ‘children’ fees!
S

Sara

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

Love this hotel. I remember staying there when it was first built and its still in great condition - some of the same staff still work there :) The family owners are very welcoming, and one of them even helped me get my luggage out and packed. If you want flash and corporate, this isn't it. If you want personal and comfortable, stay here for sure.
C

Colleen

24 Jun 2023 - 25 Jun 2023
reviewed on travelocity

3 out of 5 stars

The staff’s children were running around the building, yelling, climbing on furniture and spitting on the ground. It was not a pleasant start to our stay.
B

Brent

11 Feb 2023 - 12 Feb 2023
reviewed on travelocity

5 out of 5 stars

The stay was great . In town for kids sporting events. Good value for the money. , We will stay again next time were in the area.
L

Laura

21 Jul 2022 - 24 Jul 2022
reviewed on travelocity

3 out of 5 stars

It isn’t the worst place, but the price point was definitely high. The pillows were terrible, blankets super thin, and the lighting was so dim. The sofa chair in the room had a red stain on the seat and a tear in the arm. I would maybe expect that for under $80/night, but definitely not for a $150/night stay. The location was convenient for us as it was right near family, but that is the only appeal. If the location wasn’t so convenient and the hotel generally okay, we probably wouldn’t stay here again. The front desk staff wasn’t particularly friendly or helpful and the breakfast was waffles and fruit loops…someone burned food on the waffle maker and the front desk person was extremely rude to us when we walked in and looked around to see what the options were. We ended up getting food elsewhere.
s

sharon

7 May 2022 - 8 May 2022
reviewed on hcom

5 out of 5 stars

We stay at this hotel frequently when visiting family. The rooms are always clean and comfortable and the staff is very friendly and helpful. Will stay there anytime we are in the area.
M

Marlys

9 Apr 2022 - 10 Apr 2022
reviewed on travelocity

5 out of 5 stars

Several families stayed here for a wedding near by. It was family friendly. The kids enjoyed the pool. The breakfast accommodations were large enough for all of us and the choices varied enough so everyone could find something they liked. The staff was very friendly.
L

Lisa

2 Apr 2022 - 3 Apr 2022
reviewed on travelocity

5 out of 5 stars

The rooms are dated, but are clean. The staff was friendly and accommodating. The only negative experience was the family across the hall were loud and their very young kids running around at midnight yelling. The kids were left unattended in the pool.
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