Four Points by Sheraton Spartanburg

I did not receive keys my first night, they SHOULD PAUL the Gm should be reaching out to you do to the fact that we had to be escorted from room to car room to car room to any other place in the hotel because they couldn’t issue keys orb the first night nor did they have WIFI available. Which also means we didn’t have pool access. A full refund of the first NIGHT SHOULD be being reimbersed as I specified to Niema the desk clerk and an adjustment should be sent to affirm. Other than that the hotel is isolated the pool is small, the gym is AMAZING best gym I have ever been to to in any hotel. Rooms are dated you can tell they have been making renovations but it’s a lot of touch up stuff, no MICROWAVE in any rooms just every other floor. Bar is very noticeable and nice except it opens at 5pm🙄 and closes at 11pm again 12 -15 from anything fun which closes early as well. Lucky I am from the area have a lot of family but depending on SOMEONES personal hotel experiences (what you have been accustomed too) I would just stay at the MARRIOT near Westgate Mall first. No crime great amenities 2 REAL restaurants and in the middle of things to do

The room was clean and spacious it easily fit six adults. The restaurant, conveniently located downstairs had the best burger and fries I’ve ever had my family had the ribs collard greens, mac & cheese. Food was great service even better.

My family was trying to extend our stay by one night and we got the run around about having to switch rooms even though we had already been there for 4 days. It made no sense that we couldn’t keep the room we were in and just extend the reservation by one night.

We stayed here for one night but it was great. We were pleasantly surprised by how nice the hotel was. Our room was huge and clean. Our kids used the pool and had a great time, we were really happy with the indoor pool. We would stay here again next time we are in town.

We stayed one night. The hotel is new and beautiful. The staff was wonderful. We have a service dog with us and they had no problem with this. Some hotels act like it's an issue but the staff was very nice about it and said right away that it would be fine. My children like to work out and the work out center was wonderful for the boys to use. I would definitely stay here again.

Clean, polite staff, bartender mixed my Margarita perfectly, comfy bed, and dog friendly! Very goood gym for a hotel. Saw clean pool in use by a family