AC Hotel by Marriott Spartanburg

Wish the pool table wasn’t in the bar area so the kids could enjoy playing while the adults socialize.

The hotel was clean and my room was very nice. The staff was excellent and helpful. The bed was comfortable. For the price of the stay, the amenities were not good. I expected so much more from a hotel of this caliber. I had an unexpected stay due to a family member being in the hospital nearby so I was stressed and in need of respite. 1. The breakfast was expensive for the same quality menu a cheaper hotel offers for no additional charge. The restaurant upstairs was ridiculously expensive. I went across the street to a local restaurant and had similar menu choices for much less cost. Very good food! 2. There was no microwave in the room to reheat food or coffee. 3. The shower was disappointing with barely a trickle out of the rain and hand held shower heads. 4. The shampoo and shower gel were the exact same liquid. The scent was more like a man's aftershave rather than a fresh citrus. The quality of the shower products was poor. 5. The carpet pattern in the hallway to my room was awful! 6. The price went up an additional $60 a night when I inquired about extending my stay for 2 more nights. Since I was already there, I think it was poor service to increase my rate by that much when I was already staying there. 6. I declined to extend my stay with AC Marriott and went to a Holiday Inn nearby for the same rate I had originally at your hotel. I got a nice room, better water pressure in the shower, nicer bathroom products and same quality bed and amenities.

Great hotel with restaurants within walking distance. Great pool for kids, lots of room. Staff was extremely pleasant and professional.