B
Britney
30 Jun 2024 - 3 Jul 2024
reviewed on hcom
3 out of 5 stars
This was a splurge for our family on a little staycation and I wasn’t impressed and regretting we spent $1200 for three nights here. The pool area is pretty filthy, I took my son in there on Monday morning and it was so murky, and mold all along the grout and debris all in the pool as well. On the day we left (Wednesday) we went in because there was a very nice gentleman cleaning it and was doing a great job, the water looked crystal clear so we enjoyed the rest of the time we could. Day one, we couldn’t check in early, so we went to the tiki bar- again- with our 1 year old in tow and it’s 98 degrees outside so we try to get a drink, there was one man working the bar and a small line of people, we get in line, but more and more people come from the pool who jump ahead of the line with other people they know and zero regulation taking place so we kept getting put back further and further and after waiting 35 minutes we just walked away. The rooms are spacious and comfortable. The TVs for a “luxury resort” are laughable. It’s 2024, and you charge way too much to have basic cable on a tv that loses signal each time it rains. Get smart TVs with streaming apps so you can catch up with the rest of the world. It rained heavily all day one day and the tv lost signal and we couldn’t do anything else out. The food was awful and over priced at the hotel and there’s nothing on the inside of the hotel to access. So when it’s raining, enjoy having to get soaked if you need food or drink.
A
Abbie
16 May 2024 - 19 May 2024
reviewed on expedia
3 out of 5 stars
The place was clean. We stayed on the beach club side. The beds slept good. A/c got cool enough. As for outside. They have two pools. They should make one adult and one family. They only have one small hot tube for the whole resort. They need two. Also they need to choose a different night to do chemicals in the pool than on a Saturday night. That was not excepting at all for what was paid to stay there and not be able to enjoy it.
M
Madison
19 Jan 2024 - 20 Jan 2024
reviewed on expedia
5 out of 5 stars
My husband and I had a great stay. Very relaxing. The only issue we had was our room was not very tidy when we walked in. There were random drawers open in the night stands, dressers and in the bathroom vanity. The extra towels in the basket under the vanity were not cleaned very well, one looked to have been used to wipe off makeup. One of the bathroom sinks had residue in it but the other was clean. It almost seemed like maybe someone came in before us to get ready and left. The staff were very friendly and knowledgable. Overall the stay was great and we hope to come back as a family in the summer!
W
Whitney
14 Jan 2024 - 15 Jan 2024
reviewed on expedia
5 out of 5 stars
We enjoyed our visit. The resort is beautiful. The only small issue is that I booked a studio suite that ended up not having any heat. The room we moved to was smaller even though it was supposed to be an upgrade. The move was complimentary, so I won’t complain. Everyone was very friendly and helpful. We will be back with our children next time. Thank you for the southern hospitality.
M
Marcia
29 Nov 2023 - 3 Dec 2023
reviewed on orbitz
5 out of 5 stars
We had an AMAZING experience here. Convenient location, gorgeous views, awesome resort! We will definitely come back, and hope to bring our family! :)
A
Allison
8 Oct 2023 - 13 Oct 2023
reviewed on orbitz
5 out of 5 stars
Beautiful property! We loved the Beach Club! We stayed there for 5 days with small children and it was a lovely place!
S
Sheri
30 Sept 2023 - 2 Oct 2023
reviewed on orbitz
5 out of 5 stars
Beautiful properly, conveniently located. Great family atmosphere.
L
Linda
22 Aug 2023 - 28 Aug 2023
reviewed on orbitz
3 out of 5 stars
They have a local membership for the pool so lots of kids and it’s like a day camp. Front desk attendants aren’t trained to answer all questions.
N
Nicole
2 Jul 2023 - 8 Jul 2023
reviewed on orbitz
5 out of 5 stars
Property matched the vibes and amenities of other high end resorts. Very friendly for all types of family ages and couples.
A
Amanda
4 Sept 2022 - 5 Sept 2022
reviewed on orbitz
5 out of 5 stars
The Beach Club was an amazing Labor Day getaway. The multiple pools were amazing (could avoid kiddos if you were inclined) and the hot tub was relaxing. Our harbor room view was phenomenal - I love a good soaking tub! It is a bit tricky to get to since Apple maps wants you to take the wrong turn, but once you are there you are greeted by stately yet approachable Southern charm. Both restaurants had excellent food and service - I would not hesitate to book again!