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Springhill Suites by Marriott Charleston Mount Pleasant

3 star hotel
9/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

SpringHill Suites by Marriott Charleston Mount Pleasant is a great option for families, with spacious rooms and large bathrooms. Many guests found the hotel clean and comfortable, praising the exceptional service from some staff members. The hotel's convenient location near shopping, sightseeing, restaurants, and beaches is a major plus. While some guests experienced issues with staff responsiveness, the overall feedback highlights the positive aspects of the hotel for families.

Guest highlights

The spacious rooms and large bathrooms.
The convenient location near shopping, restaurants, and beaches.
The exceptional service provided by some staff members.

About the hotel

This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Nearby attractions

Located in Mount Pleasant, Springhill Suites by Marriott Charleston Mount Pleasant is on a river. Mount Pleasant Memorial Waterfront Park and Patriots Point are local attractions and those in the mood for shopping can visit Upper King Design District and Mount Pleasant Towne Centre. USS Yorktown and South Carolina Aquarium are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Microwave
Outdoor pool
Refrigerator
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available daily 7:00 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height electrical outlets in bathroom
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk

Things to do

Fitness center
Outdoor pool
Tennis

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Charleston International Airport
17 km from this hotel
map

Reviews that mention...

Family Reviews

for Springhill Suites by Marriott Charleston Mount Pleasant
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

73%

4 star reviews

0%

3 star reviews

18%

2 star reviews

0%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Springhill Suites by Marriott Charleston Mount Pleasant

Showing 1 - 10 of 11 reviews

Latest reviews (11)

K

Karin

9 Jul 2024 - 10 Jul 2024
reviewed on expedia

5 out of 5 stars

We had a great experience all round! Unfortunately the dryer didn't work for us to dry our towels after 6 kids went for a swim. Would definitely recommend staying here.
T

Tonya

30 Jun 2024 - 1 Jul 2024
reviewed on expedia

5 out of 5 stars

Its has very large bathroom and Apollo couch which necessary for my family. We were able to come directly to our room when we arrived after a 7 hour long drive. That was amazing!!
K

Kevin

14 Jun 2024 - 16 Jun 2024
reviewed on expedia

3 out of 5 stars

This SpringHill Suites didn’t have the bathroom “split” where there’s one room with the shower and sink and another room with the toilet and another sink. We missed not having that with our family of five. The day staff were professional and lovely and the night staff seemed angry at the guests. lol.
P

Phuong Thao

17 Mar 2024 - 18 Mar 2024
reviewed on expedia

5 out of 5 stars

Everything was great about this hotel We were traveling with kids for a night and it did just that’
M

Michelle

27 Dec 2023 - 28 Dec 2023
reviewed on hcom

1 out of 5 stars

Walked into the room and there was urine stains all over the floor. We could not walk into the room without the smell making us nauseous. We were told we could have spray to overpower the smell but when I said it was unsanitary he said there’s nothing he could do. He moved our family of 5 to a small room with one bed and offered no other options. It was terrible, our 15 and 12 year old slept on the floor due to the pull out only being big enough for our 6 year old.
Y

Yolanda

15 Nov 2023 - 16 Nov 2023
reviewed on hcom

5 out of 5 stars

My family and I were preparing to go on a cruise and stayed at this hotel overnight because it is close to the port. Overall the stay was awesome other than the breakfast hostess kept telling us that breakfast was over while we were conversing at the table. We were excited about the pending cruise and yes we were sitting there in the breakfast area but we were no longer eating and had cleaned up our space. Even still she came to our table 3 times, almost stifling our excitement.
H

Helen

20 Aug 2023 - 21 Aug 2023
reviewed on orbitz

5 out of 5 stars

We were amazed at the quiet & cleanliness of this property & will definitely recommend to family & friends. Location! Location! This is our first stay at Springhill Suites & we will be back. This is a keeper! My husband is a Vet & had an appt. at the VA, couldn’t have been any better location. We cant wait to try breakfast this morning!! Thanks to management for a relaxing & enjoyable stay!
P

Pam

17 Jun 2023 - 18 Jun 2023
reviewed on orbitz

5 out of 5 stars

Very convenient to shopping, site seeing, restaurants. Beaches. Visiting family
K

Kumaran

18 Jun 2023 - 19 Jun 2023
reviewed on orbitz

5 out of 5 stars

Good for family with kids. It’s an excellent hotel
S

Stephanie

31 Jul 2022 - 1 Aug 2022
reviewed on orbitz

5 out of 5 stars

The front desk staff (Ashley) was exceptional; warm, friendly and very professional. I had two reservations and she created one seamless experience for me and my family.
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