Hampton Inn & Suites Myrtle Beach/Oceanfront

We booked an ocean front queen room for our anniversary weekend. One of the main reasons I picked this property over others in the area was the hot tub. We were not able to use the hot tub not even once in 3 days. It was always full of children. The kids (10 on average) were there from opening until 10 PM closing. Since the temperatures were in the 60s, most of the kids played in the hot tub instead of the kid’s pool or the lazy rivers. The elevators took a few minutes and are shared with staff and cleaning carts. There’s only one breakfast area for 2 gigantic buildings and always had a long line unless you came before 7AM. The property is undergoing renovations and is becoming beautiful and classy. The rooms are tastefully decorated and overall clean, except the bathtub which had previous guest’s hair. The spout had a constant leak and the shampoo and shower gel containers were empty. The desk staff were kind enough to provide us with small sized shampoos and gels. The balcony and chairs were clean and well kept. The view from the 7th floor was perfect. We were in a room that had an adjoining door to the next room, so we could hear all of their conversations up to midnight. The TV should have a white noise channel to help drown noises. Overall I feel that I overpaid for this stay.

The room was not what I paid for. The pool was not really inside so the kids did not get to enjoy it. They gave us double beds as asked for but no kitchen nor living room as shown when we reserved.

Good accommodations for a family. Sleeper sofa had no blanket or sheets. We had to wait a bit but the front desk brought them to us eventually. Only issue that made us hesitant about overall cleanliness was that a hand towel was found with fecal matter hanging and ready for use .

This hotel is fairly close to the airport & Market Commons (big shopping center) There was a gorgeous ocean-themed Christmas tree in the lobby which was a pretty holiday touch. BIG KUDOS to Becky, Tristan & Angie -front desk staff- who had to deal with expedia/hotels.com snafu (never again- always book directly with hotel!) Both check in & check out had issues & they were so pleasant & efficient. The hotel is really beautiful inside & there's a fantastic set of outdoor pools that kids would love. My room had a balcony & plenty of space. They offer an excellent breakfast bar with plenty of choices & most importantly, plenty of coffee! Great stay.

My room had a problem with the door handle noticed upon entering the room. Maintenance was called and was unable to repair the door. Maintenance had our room switch to another room but guest services thought we were still in the old room. Guest services kept telling us that we needed to check out before we were supposed to because they didn't know we were not the family originally scheduled to be in the new room and they thought we were actually in the old room. They kept coming by and calling for us to check out. It was an inconvenience and interruption due to improper procedures for the room change.

Enjoyed the stay for a family vacation

We had a beautiful ocean front view, the balcany was an amazing bonus to watch and hear the waves. The staff was all friendly and super helpful during our stay. My kids loved the pools and lazy rivers. We had an amazing time!

I really liked the hotel and wished we booked a longer vacation. We loved the location, the building, the pool and facilities and the staff was friendly. The breakfast buffet in the morning was great to have with the family. The all day coffee/tea station was great. I wish we didn't run out of shampoo and conditioner in our room on the second day (they have the big pumps mounted to the wall) but other then that, the stay was great. I really think that management should consider a coin machine for the laundry services. When I called ahead I was told by the front desk that you provided quarters for your laundry machines but when I came to the hotel you not only didn't have quarters to make change but noone in the area would give us change either. Had to spend 30 minutes walking around to different stores. Overall, my family and I had a fantastic time. We love Myrtle Beach and we would stay at this hotel again.

The hotel is great, but the covered parking area is very cramped. There are lots of walls. The area parking area for registration is terrible. When we came out from registering, there was a family who had parked next to us. My car got scratched by the children and their umbrellas and other things that they had in their hands. They were misbehaving, and my car was damaged by all of it. Otherwise, the hotel was completely fine.

Hampton Inn & Suites Myrtle Beach/ Oceanfront is an awesome getaway for the whole family my first time staying in a place that allowed pets guess what that was awesome for the families that wanted to bring their pets with them the area for pets was very well clean if I had a pet, I would gladly have included them on the vacation? well done Hampton Inn!!!!!! WEll DONE