Wyndham Philadelphia Historic District

We were able to move to a different room when the room next door was had kids screaming for an hour. The front desk person was reluctant and made us wait for no reason but did it. Drop the room exchange snottiness and just help when you can like Canada and Denmark. But the Wyndham is a great hotel for the money in the historic district of Philadelphia. We will be back!

The staff greeted us warmly and helped to address my concerns with the accessible room we were staying in. Everything and everyone was amazing. I cannot recommend them enough. We were treated like family.

Our stay at the Wyndham started out bad, because the air wasn't working properly and it was 90+ degrees outside ... Maintenance did come up to fix it, before it was time to go to bed. The pool was packed with 30+ kids, very congested. Pool had hair floating, that stuck to you. Hotel is a little outdated, but it served its purpose for an overnight stay.

When we arrived in our room, there was a dirty towel left in the shower, which we immediately reported and asked to be removed. It was not. We reported it again first thing in the morning and asked for it to be removed and our room made up. Upon returning to the room in the late afternoon, the room had not been cleaned and when the housekeeper finally arrived, my family had to leave the room and wait in the hallway. We reported this to the front desk but to no avail. Each time we spoke to someone at the front desk, we were told housekeeping would be notified. We received a call later in the day from the housekeeping supervisor who read an earlier comment I had left here, but had never received a message about the situation from the front desk staff. She apologize and offered to comp our parking fees. It wasn’t much, but it was something. Upon checking out, however, only one night of parking had been removed. The person filling in as manager said she would have done something more for us, but since we prepared on Expedia, she couldn’t. What can you all do to help? I would never stay at this hotel again. I haven’t even mentioned the poor condition of the tub, electrical outlets, and more.

Terrible stay due to circumstances outside our control. We had an emergency and had to change our flight to a later one. We called the hotel and could not get through -the listed number kept going to fax. I ended up having to call the Wyndham 800 number. The overseas call center said they informed the front desk of the late check-in. I got to the hotel, and the front desk said our three nights (already paid for) were canceled due to a "no-show," and they could not fix it - I had to call Expedia. They couldn't give me a number for Expedia. I finally got through to Expedia, and they fixed it, but the fact that the hotel was going to keep our family's money and not give us the nights ranks this hotel a 0 on a five-star scale. I do not recommend it due to the terrible customer service.

I enjoyed my stay. The hotel location was excellent. Very nice historical, walking neighborhood. The hotel was very clean. Nice lobby for relaxing. There was a lobby bar/restaurant and a Starbucks a block away. Very secure. Your key gives you access to only your floor, so if traveling with family or friends, request the same floor. (Or always meet in the lobby.) A/C didn’t work for the first 24-30 hours, but was fixed before we turned in for the night on day 2.

Increíble staff, very clean and confortable room, I really love this place, first time staying and i bet is not going to be the last, my family loves it 🙏. Highly recommended

We had a pleasant stay and will return. The staff, particularly the concierge desk, were highly attentive, and our family felt well-treated. The hotel's location is conveniently close to historic sites. However, we were disappointed by a email stating we could order a breakfast buffet on Saturday and Sunday, especially after inviting guests who paid for parking.

I booked the Wyndham for a weekend getaway with my husband. Check in was quick and easy. Every staff member we encountered was courteous and helpful. When we had an issue with a slow draining tub, it was fixed promptly. And when we asked for a late checkout it was honored without a hitch. We were within walking distance of major attractions as well as places to eat, drink and shop. Great for families and if you drive, the hotel offers parking.

The bartender that night was very understanding of a tough time our family was going through with our son in the UPENN hospital. We appreciated her compassion so much.