Renaissance Philadelphia Downtown Hotel

The location is perfect and the staff was friendly. I appreciated that our room was cleaned every day without us having to ask for it. One major frustration was that there is no longer a hot tub despite the fact that they still include it in pictures. I would not have reserved this property if I knew it was no longer there as that was something my family was looking forward to. Additionally, the first night we ate dinner in the restaurant we weren’t given a children’s menu and assumed that meant they didn’t have one. It’s not uncommon that nicer restaurants don’t have one so we didn’t question it (admittedly our fault). My son ended up eating off our plates and just ordering soup. A couple of days later we saw there was a children’s menu on the display where you meet the host(ess). There had been people blocking it the first time we went so we never saw it. Why would the waiter not have provided one when we clearly had a child with us? Learn from our mistake and make sure you ask for the kids menu.

I liked that the staff was super nice, every time I called the front desk they always answered and always ready to help! Definitely would return! Very good place to stay with children.

Just returned from an overnight stay at the Renaissance downtown hotel and it was great! The front desk was so helpful and even let us check in early. The pool which was heated to 90 degrees was a hit with my two kids. There were plenty of great restaurants in walking distance. We were even treated to breakfast which was delicious. I would definitely recommend this hotel.

Friendly staff, newer facility and great location. Restaurant could’ve been more kid-friendly and affordable. Average stay.

This place is amazing! It was a great little getaway with the family. My Husband had to stay here for jury duty a month ago for five weeks and we came back with the family, just for a little getaway and it did not disappoint. We had the best time. We spent time at the pool and walked around the city. We had a wonderful time.

Pros: The location of the property is fantastic. Easy walk to several historic locations. The lobby was welcoming and the check in was very smooth. Parking was near by and easy to access. Cons: The pool deck area was absolutely filthy. It appeared that it had not been cleaned in a long time. There are no depth markings by the pool, just a no diving" sign. If you have small children be sure to check out the water depth before they get into the pool. The light over the TV flickered. The room was for individuals, however there were only enough towels and hot beverage products for 2 people. The covering on the HVAC system was coming off. Be sure you get the room you requested, we requested a city view (high level) and we were given a park view first floor room. After traveling the day and checking into the room, I did not go to the front desk to request a changing the the room. By the time we were ready to shower, we realized we did not have enough towels. If you have children, I would avoid the pool area. Nothing worst than a dirty pool deck. When leaving the property, an owner with a small dog had her dog off the leash and was not under control of the animal. Non of the staff in the lobby said anything to the owner. This is not acceptable. I went to management when leavening and was told I should have said something when we arrived about the room location and light/HVAC covering in the room. She said she would look into the pool area.