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Element Philadelphia Downtown

3 1/2 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1337 verified Hotels.com guest reviews)
See verified family reviews (11)

About the hotel

Along with a 24-hour fitness center, this smoke-free hotel has valet parking and 24-hour room service. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services, and dry cleaning.

Nearby attractions

Element Philadelphia Downtown is located in Center City, a neighborhood in Philadelphia, and is in a shopping district and near the airport. Looking to enjoy an event or a game? See what's going on at Wells Fargo Center or Lincoln Financial Field.

Popular amenities

Family friendly

Free cribs/infant beds
Full-sized refrigerator
Laundry facilities
Microwave

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

24-hour room service
Free buffet breakfast available daily 7:00 am–10:00 am

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

24-hour fitness center

Conveniences

Ballroom
Elevator
Gift shop/newsstand
Newspapers in lobby

More

Smoke-free property

Nearest Airport

Airplane
Philadelphia International Airport
11 km from this hotel
map

Reviews that mention...

Family Reviews

for Element Philadelphia Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

64%

4 star reviews

27%

3 star reviews

0%

2 star reviews

0%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Element Philadelphia Downtown

Showing 1 - 10 of 11 reviews

Latest reviews (11)

M

Maria

22 May 2024 - 24 May 2024
reviewed on expedia

5 out of 5 stars

Clean space. Convenient location and amenities for the business traveler or families.
P

Patricia

22 Mar 2024 - 24 Mar 2024
reviewed on hcom

5 out of 5 stars

The hotel was excellent I had no problems, I will definitely recommend it to my friends and family.
Y

Yadira

29 Dec 2023 - 30 Dec 2023
reviewed on expedia

5 out of 5 stars

This property is located right in the perfect location where it’s walkable to great restaurants and shopping. Also, very family friendly; really enjoyed our stay!
A

Ann K.

15 Aug 2023 - 16 Aug 2023
reviewed on hcom

5 out of 5 stars

Perfect location for exploring Philadelphia. A unique combination of class and family-friendliness.
J

Jerome

4 Aug 2023 - 8 Aug 2023
reviewed on travelocity

4 out of 5 stars

Great place to stay. Excellent and convenient location, well balanced rooms with full size fridge, microwave, dishwasher, and stove top. Perfect if you're on a family road trip or like to continue your healthy diet on the go! My stay was very calm but not everything was working or worked perfectly. Bathroom door was sticking, fan wasn't working, bathroom door knob had an issue...but fantastically they were quick to repair it all with a call; we called at 11p, and they wanted to fix it in the middle of the night! We declined that rapid service option but they had it sorted by the time we were back from breakfast. Included breakfast is very convenient, quality is only ok, but healthy options are plenty. Something to note is that on a 4 night stay, room service only came to clean the room on the 3rd day... as planned by the hotel. Weird, so stay clean for most of your trip I guess? Wasn't a huge deal for us but with 2 kids we needed the cleaning by the 3rd day. They do replace towels and whatever you need if you call down. Lewis Hamilton greeting me on the TV was my favourite... I was like "How did they know?!"
G

Gabriell

17 Jul 2023 - 23 Jul 2023
reviewed on travelocity

4 out of 5 stars

My family and I stayed at the Element for six nights. Our stay was pleasant and staff were friendly and helpful. Housekeeping only cleaned our room once during our entire stay, and that was a little disappointing. We had to continually call the front desk for things that would run out like shower gel and toilet paper. The hotel is located in the heart of the Center City with close proximity to shopping. Unfortunately, this area didn’t have a ton of good dining options other than the usual chain restaurants. Additionally, the area didn’t feel the safest at night and almost all of the stores closed really early in the evening at 7:00. Checkout was quick and easy.
S

Samantha

27 May 2023 - 29 May 2023
reviewed on travelocity

5 out of 5 stars

Loved our stay. Was great for a young child. There were books and toys you could use in your room, yummy breakfasts and having a mini kitchen set up on your room is so helpful! Everyone was friendly and we would definitely choose Element again when we return.
A

ALRICA

8 Apr 2022 - 10 Apr 2022
reviewed on travelocity

1 out of 5 stars

So many cons: Hotel room wasn't cleaned. Had to call To get floors cleaned. Dust and food particles all over. Then I ended up buying a swifter to clean floors (we have a crawling child). They Charged incidetals nightly but didn't mention it up front. Only Pricey snack available. Check-in staff not Knowledgeable at all. Extra charge for wifi not mentioned up front. No one to greet you on the way in and valet was not friendly. Walls are very thin and we could literally hear the person next to us phone conversation with our TV on. No frills at all. Pros: Breakfast, view from room, & bed comfort.
A

20 Jul 2024 - 22 Jul 2024
reviewed on hcom

4 out of 5 stars

The Element has a great location in Center City, and offered complimentary breakfast which is essential when traveling with kids. The room was very clean, and the beds were very comfortable. The only drawback was the forced air conditioning system in the room. The vent blew air directly on one bed, and the room always felt either too hot or too cold.
A

4 Mar 2023 - 5 Mar 2023
reviewed on hcom

5 out of 5 stars

It’s a great hotel w centralized location. Modern and comfort. Full kitchen even I didn’t utilize it, I think it would be great if you have a big family w children.
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