Eden Resort and Suites, BW Premier Collection

It was a great room and the hotel is very nice! We are even thinking about using it for our wedding BUT in our room 2nd floor king bed room the cleanliness was not good there was 2 big hair balls in the shower, a piece of chocolate on the floor by the bed, no bag in the garbage the little mirror in the bathroom was falling apart and there was a funky smell when we first walked into the room but other than that the the shower was amazing with 2 shower heads and glass doors there was an indoor pool and an outdoor one also with a playground for the little ones also! It was really great. I think they just need some new cleaning people! Sorry!

My husband and I stayed here in celebration of our 27th anniversary. We did not want to travel far however we wanted to feel like we were definitely on vacation & Eden provided just that. Check-in: Smooth & easy online check-in & out! Food: The Bistro has Amazing food, service & the bartender Bobby was Fantastic. He knows how to make a drink & make you feel welcomed. Pool: We absolutely enjoyed the hours we lounged at the pool. Splashers is a plus+. The whole experience is the resort feeling we were looking for with out jumping on a plane. The overall design, tropical flowers, and extra activities are a bonus. Room- we stayed on the adult only floor! Thank you 🙏 for offering this. We have 3 adult children so the quiet floor was blessing. The walk to the indoor & outdoor pools were easy. Overall we will definitely be returning!!!

If you value your money and a good nights sleep stay away from here. On arrival we actually liked the hotel. Rooms were nice, clean and comfortable. It wasn’t until later that we found out the walls are paper thin! We were in a room right off of an event space. Event ended at 10pm. Fine. But what happened after made us irate! They tore down the event then set up for another……..until 2am!! It sounded like a construction zone and we could not fall asleep. We finally did until the wee hours of the morning when kids went running all over the halls screaming and parents not doing anything about it. So all in all we paid a ton of money for a couple of hours of sleep. I wouldn’t even expect this of a dive hotel! Then when I asked for a manager in the morning to address the issue I was told there wasn’t anyone and they will try and have one call. Not expecting to get one. Stay started off so nice but in no way did I deserve to pay what I did for the experience we had!

It was very clean, comforting and kid friendly. We come here every year to Enjoy the sight and sound theater. Also the front desk was Elbert polite by providing us with water. Love it here🤗

The suite. Separate bedroom for the kids 10/10 recommend!!

Eden was very nice but honestly i think it was extremely over priced. We stayed in a suite. But other than having a seperate bedroom it wasnt anything special. It seemed like the rooms needed updating and there were kids/teenagers running through the halls , knocking on doors, amd being extremely loud till after 1am. The indoor pool was small and heavily chemicaled. The breakfast buffet was good but again it seemed over priced for what was on the buffet. It was a mice place but wont stay there again.

This was my third time staying on the property and each time I am overwhelmed with enjoyment. I recommend this place often as a quick get away for couples or families. I will return in the summer. I did lose a bag on the property and I haven’t received a call back from their lost and found dept yet. Pending a call back. (This was an error on me not the property)

Had a nice weekend there with my family

Pool was dirty and it smells. The shower head had molds. The safe box was not working. The fridge that is inside the cabinet was filthy. I would never bring my family here again.

Lovely place. Perfect for every family.