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Stacey
4 Aug 2024 - 6 Aug 2024
reviewed on hcom
3 out of 5 stars
We stayed here last year before it became a choice hotel. Last trip we were on the first floor , and the room was nice and clean. This time we had to wait for our rooms til almost 5pm( had early check in previously) was not happy we had to wait an hour for one room to be cleaned at 4 pm and had to sit in our kids room while waiting. Second floor rooms were not as nice as first floor. Lots of noise from the basketball court shaking the room and was a bit annoying. Toilet was litterally poop brown at the bottom near the siphon jet. Stuck on. Breakfast is a nice offering , don’t expect dennys. Close to attractions.
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Catherine
25 Apr 2024 - 28 Apr 2024
reviewed on expedia
4 out of 5 stars
good place for family just wish they have a little more variety for breakfast.
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Kenya
27 Jan 2024 - 28 Jan 2024
reviewed on expedia
5 out of 5 stars
The kids had an amazing time!
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John
31 Dec 2023 - 1 Jan 2024
reviewed on hcom
4 out of 5 stars
Nice hotel with a water slide and indoor pool - nice for kiddos ages 8-12. Rooms have kitchenettes that are decent. Some features are a little outdated, and the breakfast is very basic. Very good value for the price.
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Brenda
27 Dec 2023 - 30 Dec 2023
reviewed on hcom
4 out of 5 stars
We came on a family trip and had 3 kids included in this trip. The waterslide in the pool was a huge hit. They had a great time.
The breakfast is a small selection but for our family it was perfect. The only con we had was the Wi-Fi was super slow and sometimes was so slow that we couldn’t use it. I definitely don’t recommend for someone who needs access to the internal.
Overall, the experience was really great for a family vacation!
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Rebecca
25 Dec 2023 - 26 Dec 2023
reviewed on expedia
4 out of 5 stars
I spent three nights here around Christmas time. I was looking for a place to host a small family get together because my mother couldn't travel to anyone's house but her place was not appropriate. I had an accessible room with two queen beds. It didn't have the coffee table pictured on the website, probably because it would have interfered with wheelchair or scooter access. The accessible bathroom was very helpful for my mother. It's a good thing she wasn't staying there, because I don't think she could have gotten her wheelchair to the side of either bed. The cupboards were too high for me, an able-bodied 5 ft 1 individual.
The beds were comfortable, but we brought our own pillows. The square pillows provided by the hotel are bizarre.
Other reviews complained about the towels but they seemed fine to me. The staff were friendly and helpful. I needed help with two items and both were resolved promptly.
Breakfast options were pancakes, breakfast sandwiches, or yogurt, with juice and coffee. No cereal and no omelet station. There was fresh fruit. Kids loved watching the pancakes come out of the machines. Adults really missed the omelet station.
For other meals, the kitchenette had the basics. You could also borrow a Crock-Pot or blender if you needed it. The refrigerator is larger than a dorm fridge, but not full size.
The room had very few electrical outlets.
I would stay there again.
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vawni
15 Dec 2023 - 17 Dec 2023
reviewed on hcom
5 out of 5 stars
We went for my daughter's 2nd birthday weekend and all of my littles loved it there! The staff was very friendly and they had a decent breakfast selection. My kids loved the pool and the fact there was a waterslide. Plus there's a gameroom with a basketball court. After we checked out as we were loading my the kids all decided this is where they want to spend their birthday weekends. We loved how family friendly it was there
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JOHN
2 Dec 2023 - 3 Dec 2023
reviewed on expedia
3 out of 5 stars
The hotel was located close to all the places we were going to. Got stuck on the first floor and had the family from hell above us. Stomping and jumping late into the night and first thing on the morning. Never had a chance to relax and get some rest.
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Connie
1 Dec 2023 - 3 Dec 2023
reviewed on hcom
3 out of 5 stars
We have always loved the Mainstay in Grantville PA until this trip. I understand why the mini golf was replaced but now we have to spend more money for our kids to play the arcade games. Also, the breakfast used to be good but it’s ok at best now. Also, we had asked for adjoining rooms and when I called to confirm on the day we were arriving, I was told that we will have adjoining rooms but when we checked in we did not have them. Although, the staff was friendly and helpful and our room was clean I felt the amenities we were used to were gone. We were very disappointed because we try to visit a few times a year and almost always stay at the Mainstay. My husband said it’s time to find somewhere new.
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Deanna
27 Oct 2023 - 29 Oct 2023
reviewed on travelocity
4 out of 5 stars
A good stay and decent value for a family with kids looking to visit Hershey. Enough amenities to make it nice and would likely come here again with kids.