Holiday Inn Express Hotel & Suites in North East (Erie), an IHG Hotel

Pretty nice place. The hot tub wasn’t hot enough but if you’re on a family trip, the water slide is a hit. My one and only complaint actually was in regards to the buffet. The food actually was quite good and contained more options than one usually finds in these types of hotels. But while we had those multi-use toiletries in our room, the dishes in the dining room were all single use and the styrofoam. Since this is a company doing business for example in CA, I would expect they can at least have paper products or even recyclable/compostable dishes for their breakfast buffet.

The front desk was amazing at check in! It was very busy with the pool area right in front of the check in desk. The room and bathroom was clean and the beds were comfy. My only 2 complaints was that staff didn't enforce the rules of the pools, hot tub, or sauna. Probably the reason the hot tub didn't work and was just luke warm water, none of the jets would come on and the sauna was on its last leg. Couldn't really try to enjoy the sauna between it barely working and kids consistantly opening the door. Staff would just watch and walk past, and even when others told the staff about children cannonballing unto the nonworking hot tub they did nothing. :(

This is a great family hotel with two pools, ome "normal" hotel pool and one larger one with a slide that kids love. Hotel staff is very friendly, we love staying there!

it was a great stay had there not been babies and small kids with parents & some without in the hot tub & sauna room. the lazy river & kid area water was Ice cold so no one wanted to go into those areas. the pool was packed cause of how many families with kids where there. also they don't give enough towels & washclothes in the bathroom for showers . also they had all full size bottles of dove shampoo, conditioner, body wash & lotion but it didn't feel like dove to me & my dtr who use dove daily. it felt more like dial

The genius in placing a hot tub next to an entire splash pad set up for children is next level. Everything was wonderful; and I am very picky as to where we stay. The reviews on this place speak for itself. It’s AMAZING! Chose to stay here a little ways away from our Splash Lagoon trip as a last minute change in our hotel itinerary and am SO glad we did!!!

The pool and splash area is good for kids. The hotel was nice and the breakfast was pancakes and the regular breakfast. It was good. Would stay here again.

Very nice and clean. If you have younger kids the pool will keep them occupied. They also have an adult pool.

Grandkids loved the waterpark. Grandparents were impressed with the breakfast staff. They kept the food stations full, quickly cleaned tables, and were friendly. Front office staff went out of their way to help us with questions we had. They truly seemed interested in making sure we had a good experience.

Amazing pool for kids

The pool makes this hotel a must for family travel stops, the rooms are clean, spacious and up scale amenities including keurig machines, and name brand complimentary hygiene supplies and complimentary breakfast was great with a full and appealing menu for all appetites. A few noticed blemishes in hotel maintenance, and lack of activity around the property but overall would stay again and recommended to anyone travelling the area with kids