Hampton Inn Clarks Summit

We and other family and friends stayed at the Hampton, Clark Sunmit for my father in laws funeral services. I called the day prior to see if we could check in early so that we could get to the wake by 3pm. We were told that the hotel was not full and there would be a good chance e that we could get in early. Upon arrival the person at the desk told us w could not and that since we booked through Expedia/hotels.com we would have to contact “our representative”. We seemed to be at a disadvantage despite the fact that I have a Hilton AMex. Never once did she say sorry for your loss. Instead she seemed to make it difficult to be helpful or flexible. This same person told 2 other guest that they could not park their work truck in the back as it took up 2 spots. They left and went next door to the Beat Western. Meanwhile, when we came back and asked a different front desk associate if the hotel was full she said no that they were not even half full. Clearly these front desk employees were selective of who they let into the hotel, when and for some reason were using the “hotel is full’ to be as unaccommodating as possible. We are going back to Clark’s Summit next week for Christmas but will not be staying at the Hampton nor use hotels.vom as we were sadly treated like second class citizens. Perhaps if I booked and. Checked in w my Hilton AMex service would have been more welcoming.

Clean, convenient and friendly stay. The Hampton Inn Clark’s Summit is my family’s go to for our ski getaways to Elk mountain.

Clean hotel, clean room, friendly staff, kid friendly. Definitely recommend! Would stay again!