Homewood Suites by Hilton Newtown - Langhorne, PA

Lovely stay, during a time of need where we were staying in the area for a funeral for a family member. Checked in on Friday the fifth around 10 PM, and the person at the desk on that shift was actually quite hurt and non-friendly. That said, the person who took the 11 o'clock shift, a nice gentleman, was very, very accommodating and helpful.

This property is only a 10-minute drive to Sesame Place. It was clean and just what my family of three needed for our stay. The room was nice and was equipped with a kitchenette and fridge. It also had a small living room with sofa bed. The breakfast options were good. The indoor pool was open and clean. The staff were friendly. I would stay here again.

Amazing customer service from beginning to end of stay. Great overall experience and would recommend to all friends and family.

The two queen bed room we booked was spacious. The women and men that cooked, prepared, and served the daily buffet breakfast, as well as cleaned the adjacent dining area, did a very fine job and should be highly commended - they are truly the shining stars of this hotel and deserve alot of praise. The sofabed in our room was very old and sunken in; the pillows were incredibly old and need to be replaced. The mattresses were likewise old and too soft, need to be replaced. Floor molding and flooring in the kitchen was missing in areas. Armchair and kitchen table/chairs chipped and very stained. The indoor pool was nice, but sheetrock ceiling is coming off in parts due to high humidity in the pool room; the hotel management and owner apparently think its a good, safe idea to have pieces of sheetrock falling from the ceiling overhead onto the heads and necks of swimmers below. The main elevator to the hotel was inoperable during our stay and I imagine that it has been for many days or weeks, and the management didn't seem to care at all that guests had to pull their suitcases down multiple long corridors to get to the one single working elevator in a five story building. We didn't observe any person working to repair the elevator during our 3 day stay. The deadbolt lock on our room door did not work which was a serious concern with two toddlers and when I complained no one from management responded. Lastly, the exterior side entrance doors were unlocked at all times.

My name is Devi, we were going to Sesame place , I did call previous times and different ocasiones, due to the fact that I have a Non verbal Autistic child and we wanted to leave our stuff in the hotel before proceeding to the Park,,, we were traveling from NY to PA,,,, Nancy and Jack was very kind enough to let us checking as soon as the room was cleaned and ready!!!!! I really appreciate their understanding and Courtesy,,, Please remember to always accommodate families with special needs,,,, one day they will thank you all Thank you 😊

We have a large family so our options for staying all in 1 room are limited but this hotel has 2 bedroom suites that work great for us. The bedrooms are a nice size and it has an indoor pool so that's a plus with 4 kids. The proximity to sesame place is good. The lobby and breakfast area is clean and well kept. Our room could use a better job with cleaning and updated furniture. The kitchen table was scratched up and had something that looked like weave hanging from underneath. The chairs were VERY wobbly and in obvious need of repair or replacement. The upholstered furniture was stained. The mattresses were uncomfortable. We would definitely consider staying here again as our options are limited with a family of 8. We did like the laundry facilities also.

We had an amazing experience at this property. The room was the perfect size for a family of three (two adults and our 1 year old daughter). The suite was perfect, the hotel was clean, and tte staff was super friendly and helpful! This was an A experience all around!

Checkin is at 3pm, but by 3:45pm my room was still not ready. The front desk staff asked if I would mind waiting 20 more minutes and I did. After that time I inquired again and she said another 30 mins. By this time I was past the “waiting patiently” stage. I have my children sitting in the car and I’m annoyed. I ask for the room to simply be switched so I could start my stay and she couldn’t because it was booked through Expedia (a 3rd party). the woman walks me through the hotel, past hundreds of rooms (non of which I could be switched to), to check on mine. The room of course was dirty and no one was cleaning it. This was about 4:15 at this time. Then we walk around the hotel to find the cleaning staff. They don’t even know what she’s talking about. She then says she’ll have to override the system to change my room and they will just have to absorb the cost at this point. We get back to the front desk where there are irate customers waiting to be helped. She was apparently the only one working that day, and she left her post to walk me around the hotel on a wild goose chase. She immediately went to help them, so I walked outside to bring my kids in. She was still helping other people (happily sending them off to their rooms without issue), so I bathroomed my toddler and came back. At that point I interjected the current transaction and just asked for my room key so that I could at least take my kids to the pool. She proceeded to make the keys and then told me my room was r

The hotel was nice and clean, the breakfast was great too. The reason for the 4 starts is because the pool was closed. The pool opens at 9 am and apparently the put the chemicals and treatments at 9am. Very disappointing. I don't understand why they don't treat the pool earlier than that so the guest have access to the pool during the hours that is supposed to be open. When you travel with children this things are important, maybe they shouldn't advertise as a family friendly hotel.

I booked 2 rooms. Family weekend to Sesame Street. Good and quiet location. Please note that POOL is closed. Clean hotel. Safe location. Friendly staff. Easy and quick check in. Beds were comfortable. Breakfast was ok could have been a little better. No bacon the 3 days. Kids loved the waffle maker. There are BBQ grills onside, easy to grill. Would return, if the pool is open for the kids.