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Samantha
31 May 2024 - 2 Jun 2024
reviewed on hcom
4 out of 5 stars
Hotel was clean and the staff was friendly and helpful. We had a first floor room next to an outdoor ac unit which caused ALOT of noise throughout the evening. This was tough with a toddler. Easy walk to Sesame Place. Quiet and clean pool area. The mattresses were a bit hard but other than that the room was comfortable.
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James
19 Apr 2024 - 22 Apr 2024
reviewed on hcom
5 out of 5 stars
My stay with my family was great and the service was stellar.
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Kristen
8 Dec 2023 - 10 Dec 2023
reviewed on expedia
4 out of 5 stars
The check-in was smooth, but when we got into our room, the air was stale and there were uncleaned areas on the carpet and glass partition where it looked like someone spit on the glass. It could have been cleaner for what we spent there. Other than that, the included breakfast was good and I like the movie, pizza, popcorn, drinks and special token for the kids that was presented on Saturday night. I like that the hotel totally caters to children, the only issue I had was the overall cleanliness of the room. Overall, a good stay and I would stay there again.
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Rosa
25 Nov 2023 - 26 Nov 2023
reviewed on expedia
5 out of 5 stars
Very clean and inviting environment , I brought my children and they enjoy their stay. Space is very well divided, we were 4 , the sofa and living room turns i to a bedroom to sleep at night. The Tv can turn to either the bed or the livingroom.
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Francoise
5 Oct 2023 - 9 Oct 2023
reviewed on expedia
3 out of 5 stars
We stayed only for the proximity to Sesame Place. The location is great, but since the property appeals to families with young kids, cleaning could have been amped up. We had to have our room switched because an odor in our clean room was pretty musty. The carpets don’t smell great and the AC unit was loud and rickety. Would have appreciated some variety in the breakfast offering. 4 days straight of the same exact options.
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Juan
3 Sept 2023 - 4 Sept 2023
reviewed on expedia
1 out of 5 stars
Bad service my family was Al split up in different floors
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NATHALIE
Invalid Date - Invalid Date
reviewed on orbitz
1 out of 5 stars
I have sent my concerns to Marriot and have not heard back. Our experience was very alarming and people should reconsider staying at this property with children. We reached out to the hotel management with our findings and would like to speak to the brand site owner. Local management is not requested to respond.
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Jonathan
5 Aug 2023 - 9 Aug 2023
reviewed on hcom
3 out of 5 stars
Overall stay was OK. The people serving the breakfast worked really hard and the food was pretty good. The manager was nice but there was one receptionst that's in the wrong industry. For someone working in the hospitality industry, she sure wasn't very hospitable. I asked for extra towels for my kids and apparently they didn't have anymore they could spare that weekend. When we arrived late I got a dirty look for taking the cart for my luggage to the car and was told if I didn't return it right away I would be charged. At that point I was scared to tell her about my bathroom door that wouldn't close and there was no remote for the TV. If it wasn't for the location being so close to Sesame Place, I would never go back.
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Mia
3 Aug 2023 - 7 Aug 2023
reviewed on orbitz
3 out of 5 stars
Staff are the hotel were amazing. All of them were awesome to the kids and work very hard. Problem is the hotel is very understaffed. Getting breakfast was chaos and most of the place has something broken.
It was very convenient location to sesame place and was able to walk or come back to the room for changing or naps.
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Christina
5 Aug 2023 - 7 Aug 2023
reviewed on orbitz
5 out of 5 stars
The people that work behind front desk are super nice and professional. Housekeepers present in hallways all friendly. Everyone asks how your stay is going and if you need anything. Room and place in general are kept squeaky clean, even smells clean! Tons of food options in the area, some even walkable! This was our 3rd stay here we will def be back (we have small children that love Sesame). Def a family friendly hotel!