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Fairfield Inn & Suites Columbus Polaris

2 1/2 star hotel
Kids stay free
8.6/10 Excellent
(981 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Fairfield Inn & Suites Columbus Polaris is a great option for families visiting the area. Families appreciate the spacious and clean rooms, the friendly and helpful staff, and the convenient location near shopping, dining, and freeways. The hotel also offers a pool and a fitness centre. While some guests have mentioned minor issues such as inconsistent room temperature and previous issues with room assignments, the overall experience is positive, with many families highlighting the exceptional service and comfortable accommodations.

Guest highlights

The friendly and helpful staff, always willing to go the extra mile.
The spacious and clean rooms, comfortable for families.
The convenient location near many attractions, shopping, and dining.
The delicious and diverse breakfast options.

About the hotel

Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite.

Nearby attractions

Located in Westerville, Fairfield Inn & Suites Columbus Polaris is in the business district and near the airport. Polaris Fashion Place and Easton Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Magic Mountain Fun Center and Columbus Zoo and Aquarium. Zoombezi Bay Waterpark and Ohio State Fairgrounds are not to be missed. Spend some time exploring the area's activities, including golf lessons and golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Indoor pool

Conveniences

Atm/banking services
Banquet hall
Elevator
Front-desk safe

More

Fireplace in lobby
Renovated entire property - december 2017
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
John Glenn Columbus International Airport
17 km from this hotel
map

Reviews that mention...

Family Reviews

for Fairfield Inn & Suites Columbus Polaris
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

8 reviews

Review data

5 star reviews

75%

4 star reviews

12%

3 star reviews

0%

2 star reviews

0%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about Fairfield Inn & Suites Columbus Polaris

Latest reviews (8)

K

Kristen

8 May 2024 - 9 May 2024
reviewed on hcom

5 out of 5 stars

We stay here whenever we come to visit my family and have always had a good experience. The pool is small but nice. The rooms are decent and comfy. The staff is always friendly and it is comfortable. Also close by to a lot of fun places!
E

Erin

10 Feb 2024 - 11 Feb 2024
reviewed on hcom

4 out of 5 stars

It was overall a great stay for my family. The only issue was the room temperature- the thermostat in the room controlled absolutely nothing. I had it on 40 and the room temperature never changed
C

Cristina

8 Jun 2023 - 10 Jun 2023
reviewed on travelocity

5 out of 5 stars

My family and I were attending a convention. The hotel was close to freeways, shopping , and restaurants. The staff were friendly and very helpful. The room was clean, spacious, and it was interesting to see a welcome to me on the television. The food was hot and delicious, and the breakfast staff were attentive to keeping the area clean , the food replenished, and helpful to the guests. The gym had working equipment, and the pool area was clean and well supplied with towels. I would definitely recommend this hotel to my family and friends.
M

Megan

15 Apr 2023 - 16 Apr 2023
reviewed on hcom

1 out of 5 stars

When we got there our rooms were not side by side like I had asked for them to be. We had to have 2 rooms due to having all the kids with us. When we were there, they upgraded us to a suite and then gave it to another person and when asked about it they said we must have gotten the rooms switched. We can’t take the room back from the other people. Just so frustrating. My oldest had to sleep in the floor. There was mold on the walls in the shower. Then the next morning we got up to leave and all the elevators were broken. Just a horrible experience.
J

Josh

23 Mar 2023 - 24 Mar 2023
reviewed on travelocity

5 out of 5 stars

A wonderful place to stay with a family! Close to lots of shopping and dining options. Very nice property, and well-maintained. Peaceful, safe environment to relax in while travelling or exploring the area. The staff was beyond awesome with our group of hungry high-school athletes! The breakfast options were diverse, healthy, and delicious! Pool facility and fitness room were clean, modern, and well-maintained. Just a fantastic stay all around! Thank you!
C

Cynthia

23 Jun 2022 - 24 Jun 2022
reviewed on hcom

5 out of 5 stars

Receptionist at the front desk Upon my family check in the front desk receptionist was excellent,friendly and courteous. All of the staff at this hotel was very friendly and kind from the morning kitchen breakfast ,servers, morning kitchen crew to the cleaning services. Fairfield Inn was very very niceThank you is in order for your service to All employees at the Fairfield-Inn and Suites POLARIS A1 service !!
M

Marilyn

10 Jun 2022 - 12 Jun 2022
reviewed on hcom

5 out of 5 stars

Front desk was super friendly. A shout out to Matt who went over and above to accommodate our family. Breakfast was good, the rooms are very clean and up to date. I would stay here again.
J

Judy

12 May 2022 - 15 May 2022
reviewed on travelocity

5 out of 5 stars

We liked pretty much everything about our stay. Large breakfast room was well run, tho we knew to beat the many kids staying there by going early. Desk staff extremely friendly and helpful.
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